I ordered contacts from contactlens.com. It stayed in processing for 2 weeks. I made contact and they said, check you spam folder for tracking info. I had been checking the web page and it said it's s... See more
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I’ve been ordering my contact lenses from contactlens.com for a few months now, and I’ve been really happy with their service. The prices are usually better than what I find at my eye doctor’s office,... See more
After researching other companies, Contactlens.com had the best price with shipping than all the others. The order process was easy and contacts were in my hands within a week. Highly recommend them.... See more
Company replied
I've been getting my contacts from contact lens for a number of years they've always been there for me when I needed them. I'm so happy that I found them years ago not only do they give great customer... See more
Company details
Information provided by various external sources
Contact Lens.com - World's Best Contact Lens Store Buy discount contact lenses online or 1-800 LENSFAST. Acuvue contact lens, Coopervision, Ciba Vision, Bausch & Lomb and Focus. Free shipping.
Contact info
3.7
Average
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Nothing but great
Great Products at a great price plus excellent customer service.
2 July 2020
Unprompted review
Good prices, easy ordering, fast shipping
After shopping around, I found the best prices available here. The order and prescription submission process was simple, and shipping was fast.
30 June 2020
Unprompted review
Bad BEWARE
Bad. Five days after placing the order is still said it was processing so I called the number Megan answered the phone and told me that my contact lenses were in shipping it should go out. 4 hours later I got an email saying They don’t have my lenses and they should be sent out from the manufacture in three weeks. I requested a refund and they refused to give me a full refund I want to keep a processing fee. nothing I can do I guess they may get my money. BEWARE.
26 June 2020
Unprompted review
Reply from ContactLens.com
Ordered very complicated contact lenses with over 10,000 prescriptions for the one lens. Repeat customer with full knowledge of the time it takes to complete such a complicated order. She was given incorrect information which we corrected as soon as we realized the mistake. She refused to wait for delivery unless we "immediately" sent her "free" contacts. We'd done that for her previous order as a courtesy although that order was also not overdue. We politely told her we could not continue sending free contacts with every order and her response was to either provide free contacts or immediately cancel the order. We cancelled and refunded the order with the exception of the $5. the credit card company charged us for processing and refunding her charge.
Great prices
Consistently the lowest prices I've found online... I've been buying from them for almost ten years. The web site is easy to navigate, it's a cinch to order, and shipping is quick.
23 June 2020
Unprompted review
Betzalel. W.
Great website and easy to navigate. Ordering made simple and quick!
This is why I keep coming back, Terrific service and fast delivery.
The prices are great.
Thank you.
7 June 2020
Unprompted review
Excellent!
Easy to navigate and find what you need. Easy to upload RX. Order to delivery in under three days. Excellent!
31 May 2020
Unprompted review
Low prices, cheap shipping, no hidden fees!
The order process was simple and they had the best price on Biofinity lenses. They had low shipping costs and absolutely no hidden fees!
6 May 2020
Unprompted review
Contactlens.com is my choice for lenses
I always use Contactlens.com for my contacts. Best prices on the net and it couldn't be easier to order or re-order. They arrive quickly and I've never had a problem. I recommend them!
7 April 2020
Unprompted review
Super fast shipping
Super fast shipping. Ordered late Monday, received Thursday.
26 February 2020
Unprompted review
Horrible experience!
Customers this company advertises that you can contact them by phone for any reason. I had a problem with the representative and the customer service. I asked for a manager to please contact me to discuss this issue and nothing !! Please try and reach them by the advertised phone number #1-800-536-7327...You will receive a voicemail stating the mailbox is full ! This representative is lazy and not fulfilling her job description..I've reported this to the better business bureau.Soo many other companies to choose from and way better customer service.You actually speak to a representative that's friendly and helpful
25 February 2020
Unprompted review
Reply from ContactLens.com
Ms Smith was extremely rude to the CSR who originally spoke to her. We reached out to Ms Smith by email to ask how we might be of assistance. Ms Smith emailed several times refusing to discuss her issue other than to say it had nothing to do with her past order. We apologize but no one deserves to be abused while trying to help. Ms. Smith we remain available by email if you would like our assistance, whatever the issue is we will try our best to resolve it.
We answer phone calls from 9-5 EST all day so yes please do call us at 1 (800) LENSFAST (536-7327) and we'll be happy to cheerfully assist.
Always impressed
I am always impressed by Contactlens.com. My contacts are always in stock at the lowest price I can find anywhere and shipping is fast. They also provide great customer service if you have any issues.
28 December 2019
Unprompted review
Amazing
Had never ordered from here before but needed contact lenses ASAP before Christmas. They came within 2 business days. Really happy with the service they provided aswell. Will definitely buy from here again
24 December 2019
Unprompted review
Best prices and fast shipping
Best prices and fast shipping, what else can you ask for? Been buying here for 3+ years
20 December 2019
Unprompted review
Easy and Quick
I was hesitant to order contact lens online in case they took a long time to come or I entered the information wrong. But I had no problems. I filled out the form, uploaded the prescription and received confirmation of the order and also that they had confirmed I entered the prescription correctly. They arrived sooner than excepted in a small cardboard box.
9 December 2019
Unprompted review
Excellent!
I’ve used contactlens.com for years because of their great selection of contacts, great prices, and fast shipping. I recommend them to anyone looking for contacts.
21 November 2019
Unprompted review
Happy Customer
Been a customer of ContactLens.com for years, and keep coming back. Excellent and reliable seller, every time.
21 October 2019
Unprompted review
Great contact purchasing experience!
Great prices, quick shipping, great experience
1 October 2019
Unprompted review
Contactlens.com cheap and quick
Contactlens.com had the cheapest price that I could find on hydraglyde lenses. Other places seemed to be cheaper, but when you consider the extra fees they charge, they weren't. In addition, I received the contacts in a timely manner in a good condition.
24 September 2019
Unprompted review
Got my contacts fast
Got my contacts fast. The order was exactly right. Very happy with my purchase here. I'll definitely use them again in the future.
18 September 2019
Unprompted review
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