I ordered contacts from contactlens.com. It stayed in processing for 2 weeks. I made contact and they said, check you spam folder for tracking info. I had been checking the web page and it said it's s... See more
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I’ve been ordering my contact lenses from contactlens.com for a few months now, and I’ve been really happy with their service. The prices are usually better than what I find at my eye doctor’s office,... See more
After researching other companies, Contactlens.com had the best price with shipping than all the others. The order process was easy and contacts were in my hands within a week. Highly recommend them.... See more
Company replied
I've been getting my contacts from contact lens for a number of years they've always been there for me when I needed them. I'm so happy that I found them years ago not only do they give great customer... See more
Company details
Information provided by various external sources
Contact Lens.com - World's Best Contact Lens Store Buy discount contact lenses online or 1-800 LENSFAST. Acuvue contact lens, Coopervision, Ciba Vision, Bausch & Lomb and Focus. Free shipping.
Contact info
3.7
Average
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Reliable and easy - exactly what I want in an internet site.
great price on my contacts and received almost immediately since i sent in my prescription - will return!
23 March 2015
Unprompted review
Worst customer service!
Never have I ever had a "donkey" speak to me in such a disrespectful manner from a business! I was a first time user, and had a question about how their operations work because the order had an original error on my side and had to be fixed. I was unsure how my order was being handled. The "boy" on the phone was very rude and acted like I was inconveniencing him. He continued to yell at me for bothering him and would not let me speak to his supervisor and told me I was crazy! I suffer from severe anxiety and he hung up on me after yelling and it sent me into a spell and had to go to urgent care! My husband tried to call to talk to a supervisor and he told my husband "I am canceling the order" and hung up on him. Since when do companies handle business like this?! He also told me if I wanted better customer service to call 1800contacts! Really?!
2 March 2015
Unprompted review
Reply from ContactLens.com
The first line says it all, we were in her eye "donkeys"....
Great Contacts!
I've ordered from contactlens.com many times and reccommend them to all my friends. Cheap prices and excellent service. Keep up the good work guys!
17 November 2012
Unprompted review
BEST CONTACT LENS COMPANY EVER
Full service. All Brands. Easy site to use. Very happy to get my contacts from here.
11 October 2012
Unprompted review
Quick service with savings
Ordered on Monday , received on Friday. That's quicker than any local store in AZ could do. Also saved $25. My first order won't be my last. Thanks for the fantastic, no hassle service. Stan Robinson
20 March 2012
Unprompted review
Great service
Very prompt service, helped with a rebate. Would buy from them again.
6 March 2012
Unprompted review
Thank you Contactlens.com
Contactlens.com has amazing customer service and they make it simple and easy to order my contacts. They have even shipped out the same day as I place my order and are delivered very promptly.
Their prices are some of the best I could find and they do not have any handling charges or other fees when checking out. The free shipping is an always welcome addition and can even fax or email your prescription right on their website, which helps get my order out even faster.
They have been my source for contacts for years and I always have a great experience. I would (and do) recommend them to anyone I know.
21 February 2012
Unprompted review
Felipa Wogan
No hassle contact lens ordering. Easy to use website. Prompt delivery. Attentive customer service. Best price that I found on the internet and in stores.
1 February 2012
Unprompted review
Exactly what I ordered for far less than competing websites.
I just wanted to say that my order arrived faster than I thought it would, the contents are exactly as I ordered and I saved a good bit of money from what 1800contacts.com was going to charge me.
Keep up the good work, I will definitely recommend you to my friends that are looking to purchase their doctor's preferred brand of contacts at an affordable price.
27 January 2012
Unprompted review
Super Service and Selection
Great assortment of contacts, great service. Would recommend and use again.
26 January 2012
Unprompted review
excellent
This is a great company to buy contact lenses from. Very inexpensive with fast delivery.
29 December 2011
Unprompted review
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