Arrived really quickly and the quality is great. I ordered the 40l Cube Cool box, I should have read the description because it's much bigger than I expected but that just means I can get more in 🤣... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Since 2005 our mission has been to offer the highest quality, best performing coolers that last a lifetime. We provide five year warrantees, exemplary personal customer service and have gained a 5 star Trustpilot rating. We are the official UK and Europe distributor for the legendary Icey-Tek range of cool boxes. From a small weekend camping ice chest to a large cooler for fishing boats, Icey-Tek cool boxes can stay cold for up to 10 days. Used to keep anything and everything cool by caterers, fishermen, medical suppliers, campers and sailors as well as a handy cold store for the home.
Icey-Tek Cool Boxes, 6E Tregoniggie Industrial Estate, Falmouth, TR11 4SN, FALMOUTH, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We bought the icey-tek-25-litre-cube box & 2 large iceytek freeze packs.
We used this for the first time over a 4 day camping trip it stayed frozen for 4 days!! It’s amazing. We pre chilled it the night before with iced milk bottles, we placed 1 pack at the bottom then placed in our food then filled up with loose ice cubes (1 large bag) then placed 2nd pack on top, it worked brilliantly. When the ice started to melt (after 4 days) just add more ice, but, DO NOT empty the water just add ice & the water will push up & out this will keep the box cold. We even had to leave our milk out because it kept freezing. We can’t rate this product any higher. If you carry out all the processes above you can’t go wrong.
Thanks so much guys x

Reply from Icey-Tek / Cool Boxes UK
The ice blocks are just what I needed to help keep my milk cold after the milkman has been. They are ideal, thank you so much for the prompt service.

Reply from Icey-Tek / Cool Boxes UK

Reply from Icey-Tek / Cool Boxes UK

Reply from Icey-Tek / Cool Boxes UK
Great service, delivered very quickly and at a great price, very happy.
Have now got 6 box's of various sizes

Reply from Icey-Tek / Cool Boxes UK
Cool boxes UK
Icey-Tek Cool Box review
I purchased the 56 Litre Long cool box in April 2025 together with 4 of the large gel ice packs.
The particular colour I wanted was out of stock at the time so it went onto back order but arrived well ahead of it’s scheduled delivery, so the order process and delivery were spot on.
I was really impressed with the quality of the product, but I did however struggle with one of the bungs that didn’t seem to want to screw in, I thought of reaching out to ask whether this could have been a fault in the thread but I sorted it by using a little washing up liquid to lubricate the screw.
The time came to test drive it. We were camping at an event and left home early on a Wednesday morning, I am very pleased to report that we still had ice cubes for our G&T’s on Saturday night ! (despite being in a tent and the weather being incredibly warm). We were confident that all our food was refrigerated rather than just cool.
I much preferred the long box to the smaller square box of “another brand” we borrowed last year, you don’t have to dig about so much looking for stuff so the box isn’t open for so long.
The Bungs at the side are a great way to get any water out of the box without actually opening it (of which there wasn’t much), but we did agree that next year we would maybe put some wire cooling racks in the bottom just to keep the packaging on some of the items drier, if you ever thought of maybe producing some sort of plastic arrangement to put in the bottom just enough to keep products directly off the base I would definitely purchase.
The only slight negative I could come up with was the rubber fastenings, the box was stored on the floor and I pinched myself several times trying to undo and do them up, I feel this wouldn’t have happened had it been on a table to allow for a better angle and I soon adapted my way of doing it, that being said I am notoriously cack handed so this might very well have been a me problem.
So all in all, having borrowed a cool box from “another brand” of which I was impressed I’m not going to lie, I decided to purchase one myself, after doing some research and mindful of my budget, I decided to go with the Icey-Tek keeping my fingers crossed that this wasn’t going to disappoint being a cheaper option and therefore not as good. I believe I purchased a better product for half the price.
My belief was such that, after a few G&T’s (with ice from my Icey-Tek), I braved wandering into the “other brand’s” trade stand wearing my free Icey-Tek base ball cap (all taken in good fun and I did purchase one of their water bottles).
Well done Icey-Tek a great product.

Reply from Icey-Tek / Cool Boxes UK
Fantastic communcation before purchasing helping get the right product. Delivered as promised

Reply from Icey-Tek / Cool Boxes UK
Great communication throughout the process and the quality of the cool box is something else. I am so happy with this product.

Reply from Icey-Tek / Cool Boxes UK
Great service & fantastic cool box. 6 days into a fishing trip & still got ice in my box.

Reply from Icey-Tek / Cool Boxes UK
Best cool box we've ever owned! I bought the 25 litre and have used it twice now. Firstly out on our boat got the day, it was sturdy, safe to stand on and kept food fresh and cool. Secondly I took it away on a 3 day break with my son. I bought 2 large ice packs and the food remained cool throughout and the ice packs were still frozen at the end of 3 days! Fits nicely in the boot of the car but very spacious inside. Easy to clean and looks good too. Excellent piece of kit and I'm even considering now buying the 18 litre for picnics and days out!

Reply from Icey-Tek / Cool Boxes UK
Just a fast and reliable service. Just makes a good products even better

Reply from Icey-Tek / Cool Boxes UK

Reply from Icey-Tek / Cool Boxes UK

Reply from Icey-Tek / Cool Boxes UK
I did a huge amount of research into my coolbox / cooler requirements and my wishes have come true. Outstanding quality of construction and great looking too.
You won't be disappointed if you buy an Icey-Tek coolbox, just do it.
Customer service was also great, I made a mistake on my order, emailed them and they quickly resolved it for me ... communicating with a real person!

Reply from Icey-Tek / Cool Boxes UK
Used the coolbox for the 1st time in France this week. Kept our food & beers nice & cold all week.

Reply from Icey-Tek / Cool Boxes UK

Reply from Icey-Tek / Cool Boxes UK
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.