Excellent customer service and efficiency. Ben was extremely helpful and knowledgeable on my specific tank order. He efficiently emailed an invoice by the end of the day with a detailed diagram of... See more
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See what reviewers are saying
I spent two weeks trying to source a tank customised with two immersion bosses one on top vertical one at bottom horizontal to be fed from spare solar power via box of tricks that flip-flops between... See more
Good value customer service and listen to your requirements. Ordered Monday Pm delivery Wednesday AM. Brilliant on te phone and helpful to myself as a DIYer. I tried to obtain localy but obtained infl... See more
Brilliant very efficient service!!! Ordered a 1800x450 twin tank cylinder and saved £70 compared to another quote. Ben was very helpful and explanitory on the phone. I then emailed him to track my or... See more
Company details
Contact info
Studio D Baltic Creative, 49 Jamaica St, , L1 0AJ, Liverpool, United Kingdom
- 0113 871 5871
- sales@coppercylinder.co.uk
- www.coppercylinder.co.uk
4.8
Excellent
92 reviews
No recent history of asking for reviews
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Excellent service, fulfilled everything I wanted
Fantastic service and product. I've now installed and faultless. Extremely pleased with everything from purchase, delivery arrived on forecast day at 1000 on the day and excellent product.. Excellent value for money. Would definitely recommend.
3 February 2013
Unprompted review
Too big to care
No response to my email inquiry regarding shipping.
£25 doesn't get you a tracking Number. No lower shipping costs.
Had better communications and postage from articles costing £2 let alone £222.
This all adds up to inferior or non-customer orientated company.
9 January 2013
Unprompted review
Reply from Copper Cylinder
Sorry James, I am unable to find any emails or an order from you? Did you order under another name?
At this moment we do not offer a tracking number as everything is delivered by ourselves but you're welcome to call and we can contact the driver if you have any special requirements.
ok but
very quick delivery at a cheap price, but a liitle more informatio about hole sizes would be useful.
17 December 2012
Unprompted review
Good price and a good service
Very pleased with the service from copper cylinders. Excellent price and a good quick delivery. I was pleased to see that the immersion heaters ordered with the cylinder arrived fully fitted, a nice surprise.
8 December 2012
Unprompted review
Excellent Service, delivered next day and very cheap!!!
I would recommend this company to anyone.
I had a cylinder installation job booked and ordered the cylinder to be delivered to my customers property. When I arrived to carry out the installation the cylinder had already been delivered, first class service and cheaper than other places I have used.
I will be using this website again and will be recommending it to anyone who asks!!!
21 November 2012
Unprompted review
Professional quick service, would use again
Great service and very fast delivery, no problems whatsoever. Would definitely use again and would recommend to anyone looking for cylinders
21 November 2012
Unprompted review
Great copper cylinder & Next day delivery!
Delivery came next day, exactly as I'd ordered with no issues. Very quick & it was really easy to order to the awkward dimensions I was after. Will use you guys again! Cheers.
21 November 2012
Unprompted review
The service by the Copper Cylinder Company staff is very poor, and they are not trust worthy. They delivered the wrong size cylinder, but didn't want to replace it when I complained.
I spoke to Serah twice about my complaint. She said that she will investigate, and asked me to leave my phone number, but several weeks have passed and she still hasn't phoned me.
20 November 2012
Unprompted review
Reply from Copper Cylinder
This customer received the same cylinder he ordered on-line and informed us that it was the wrong size for the space he was working in.
As a gesture of goodwill we agreed to replace the cylinder (even after he had removed the lagging??) but requested payment for shipping as this is an external cost. We’re still waiting to hear back from the customer.Due to this review, we can only assume that our solution was unsatisfactory.
Best Prices On the Net
Cant fault the company, great prices and delivered on time. They will also make you hot water cylinders to order!
19 November 2012
Unprompted review
Excellent product, first class service and great value for money
I came across this company's web site and quickly found exactly what I needed at a very competitive price. I decided to go for one of their standard products, although it appears that they also to make to order. I ordered the cylinder late on Monday afternoon and was told that it would arrive on Wednesday morning. The cylinder arrived at 11am Wednesday and was very well packaged. The immersion heater I also ordered had been pre-fitted so one job less to do. The cylinder was installed and working later that day. To sum up, a great product at an extremely good price (the best i found!) backed up by great service - who could ask for more!!
17 November 2012
Unprompted review
good service and products
I found the cylinder i needed online and it was delivered on time as specified. Very simple and good service.
17 November 2012
Unprompted review
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