Cornish Tea & Cornish Coffee Reviews 

467
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent taste of the products, which include a wide range of teas, coffees, and hot chocolates. Reviewers particularly value the naturally decaffeinated options and the use of plastic-free tea bags. Many people appreciate the straightforward ordering process and the company's swift responses. The delivery service is frequently highlighted for its promptness, with items consistently arriving well-packaged and on schedule. However, some people experienced issues with their orders, specifically reporting instances where items were not received or parcels arrived damaged, including tea bags being sliced or packages leaking, preventing successful delivery.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great quality and value for money... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the great taste and high quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the speed and efficiency... See more

Order

Clients share positive opinions on the ordering process, often highlighting its ease and simplicity.... See more

Service

Customers had positive experiences with service, often highlighting its speed and reliability. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.

Company replied

Rated 5 out of 5 stars

Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more

Rated 5 out of 5 stars

Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more

Rated 5 out of 5 stars

All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent


Company details

  1. #15 of 40 best companies in Beverage Distributor

Written by the company

Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.


Contact info

4.8

Excellent

TrustScore 5 out of 5

467 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(467)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast service

Fast service, great product at a good price, much loved by our neighbour whom we bring back for as a present when down in Cornwall. Had to buy from website this time as we couldn't find anywhere in St Ives or Hayle that sold the decaf version, so was pleased with the fast service.

29 September 2025
Rated 5 out of 5 stars

Best Tea in the World !! 🙂

We enjoy your tea very much and we believe it is the best in the world, which is why we order it from North Carolina!
Customer service is great and shipping to the USA is fast! Thank you !! 🙂

29 August 2025
Rated 5 out of 5 stars

Excellent tea

Excellent tea. Easy ordering and quick delivery. Tastes delicious. Would highly recommend.

29 July 2025
Rated 5 out of 5 stars

Nice Tea

I've had there teas a few times when I've been out and about at different cafes etc. I liked their tea so I decided to buy some for myself. Very nice

30 May 2025
Unprompted review

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