I was sceptic because I read the reviews on here. Because I am looking for a specific bralette I still ordered it. Within 13 days I received my package, so not bad for a international package! It was... See more
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Will never order from them again, especially EU. I returned an item two months ago, apparently stick stuck in customs, which isn't my fault and it's also tracked return - paid by myself - which they... See more
Worst service ever! I received a defective product a few weeks before Christmas. I notified them right away. I was asked to send pictures. After sending pictures and several follow-up emails I still h... See more
Company replied
Customer service does not deliver I ordered from Cosabella three weeks ago, and, not knowing they ship with Fedex, gave them an address that works for DHL only. The parcel was returned to Italy. I... See more
Company details
Information provided by various external sources
https://www.cosabella.com/pages/love-letters
Contact info
United States
- www.cosabella.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Beautiful and perfect fit
Just arrived and had to try on immediately. The pieces I ordered are absolutely beautiful and fit perfectly. Thank you.
Band too large, questionable business practices
I bought 2 of their "ultracurvy" bras advertised for small bust and large cup. As someone who wears 32GG UK / 70I EU, it sounded almost too good to be true. And sadly, it was.
Sizing appears to use the old "+4"method, i.e. adding 4 inches to you band measurement. The XS, advertised as 30-32 G-H UK, is actually more like a 34-36 F. As a 32GG, I could fit my whole hand under the band, i.e. no support at all, even if cup size was OK. Definitely not right for small bust&large cup, though it could be OK if you have a larger bust (but I bet there are many other nice bras at this price point).
You would never guess looking at the reviews on their website, because the lowest published rating is 4/5 stars. A few weeks ago I wrote a 2 star review, I even got the discount code for writing it, but weeks later it hasn't been published! Very questionable business practice.
Last bit not least, a note about returns. It was a bit confusing as Italian and English instructions didn't match, but customer care was helpful and I got my full refund quickly.
I love this product
I love this product ! 💕
Absolutely love this product. The lace is so soft and beautiful and the fit perfect. The package came within a week after ordering. I actually like this product better than Hanky Panky. It’s made in Italy and it’s a family owned business. That means something in my world.
Awful - Buyer beware
Awful
Over marketed
Really cheap horrible material
Not at all as sold
Needs investigating

Reply from Cosabella
My bra strap snapped within the first…
My bra strap snapped within the first month of wearing it. Not worth the £40 i paid for it.
They advertise heavily in the UK but if…
They advertise heavily in the UK but if you are not happy with your purchase you need to ship the product back to Italy which costs a fortune. They provided me with the return label which I used and now they're telling me they still haven't received my package as I used the wrong address. I don't expect the refund of my £80 plus £7 shipping. Don't buy from them
Buyers beware
Buyers beware! All of their merchandise is European size and runs very small. So I had to ship back my entire order of $200+ worth bras. I have not heard from Cosabella at all and then only recently realized I never got any refund. I tried to inquire why and their response was that they have never received the package. I used the shipping label they provided in the order and so I am shocked to hear they are now claiming they have no record of it whatsoever. Customer reps are far from being helpful and their marching orders seem to be - deny, deny, deny until the customer goes away.
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