Cosy Llama Reviews 

159
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, describing them as soft, warm, and beautiful, often perfect for special occasions like weddings. The ordering process is frequently highlighted as easy, with many appreciating the option to order samples to ensure the right color. Products consistently arrive beautifully packaged, adding to the overall positive impression. Reviewers also frequently mention prompt and fast delivery, often arriving within or even earlier than expected. However, some customers also noted that shipping occasionally took longer than anticipated, sometimes causing issues for planned events.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its excellent quality, softness, and... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent material and craftsmanship of... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and prompt delivery... See more

Order

Reviewers mention positive feedback about the ordering process, highlighting its ease and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a Cosy Llama pashmina for my daughter's wedding at the end of March 2026. The pasmina was warm and comforting on a chilly spring wedding day. I purchased the colour 'pearl' which was compl... See more

Rated 5 out of 5 stars

Easy website to navigate with many colour choices and accurate descriptions. My wrap arrived on time and was beautifully packaged. It is perfect! Outstanding quality - so refined. So soft and warm. Th... See more

Rated 5 out of 5 stars

Lovely shawl - very soft. I initially ordered 3 test squares to ensure I got the right colour. Free delivery for three. I got an idea of the quality also and was not disappointed when the shawl itsel... See more

Rated 5 out of 5 stars

I ordered a wedding shawl in the colour cranberry. The colour is stunning and gives a beautiful contrast to my ivory coloured wedding dress. It is also very soft and comfortable. Unfortunately there w... See more


Company details

  1. Bridal shop
  2. Bedding Shop
  3. Fashion accessories shop

Written by the company

Cosy Llama specializes in creating handcrafted alpaca wedding shawls that are designed to be both luxurious and practical. These shawls are made primarily from alpaca wool, which is known for its softness, warmth, and hypoallergenic properties. The shawls are hand-woven and then brushed to achieve a soft and comfortable texture, making them an ideal accessory for a wedding, especially for outdoor ceremonies where warmth might be needed. The shawls come in a variety of colors, including classic white, ivory, and other shades like silver blue, navy, and cranberry. Each shawl measures approximately 200 cm by 65 cm, providing ample coverage. Additionally, they are produced ethically and sustainably, sourced from alpacas raised in the Andean Mountains of Ecuador. Cosy Llama also offers fabric samples for those who want to ensure a perfect match with their wedding attire. For convenience, Cosy Llama provides worldwide shipping, with delivery times varying by region. They also offer express shipping options for those in need of a quicker delivery. The shawls are easy to maintain, with detailed care instructions provided, ensuring they remain a cherished part of your wardrobe long after the wedding day. Overall, Cosy Llama's alpaca wedding shawls combine ethical production with timeless elegance, making them a thoughtful addition to any wedding ensemble.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(159)

73 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product

Delivery was prompt and packaged well.
Product is lovely and soft and exactly as described.
It looks warm and cosy for winter but can also be used as a summer evening shawl.

15 December 2024
Rated 5 out of 5 stars

Excellent quality

Excellent quality, communication and super fast delivery. Seller sent personalised cards with purchases which was a lovely touch. Really love the quality of the wedding shawl. Very happy with it and looking forward to wearing on my wedding day. Plus can be used as a cosy scarf/ pashmina in winter. Great! Thanks.

3 June 2023
Rated 5 out of 5 stars

Really like the shawl

Really like the shawl - beautiful red and very soft. Rarely have parted from it since I got it. Only drawback is that the long, brushed diners start clotting quite soon.

3 December 2022
Rated 5 out of 5 stars

So soft!

I ordered 3 shawls for my daughter’s wedding to give to the bride and bridesmaids. I loved them so much I ordered one for myself. They are incredibly soft and warm. Shipping was very prompt and I loved the packaging!

15 September 2022
Rated 5 out of 5 stars

Quick and quality!

Order came very quickly, arrive before due date. Packaged beautifully. No issues at all. Really lovely soft shawl. Absolutely would buy from cosyllama again

6 July 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look