I purchased a Cosy Llama pashmina for my daughter's wedding at the end of March 2026. The pasmina was warm and comforting on a chilly spring wedding day. I purchased the colour 'pearl' which was compl... See more
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Cosy Llama specializes in creating handcrafted alpaca wedding shawls that are designed to be both luxurious and practical. These shawls are made primarily from alpaca wool, which is known for its softness, warmth, and hypoallergenic properties. The shawls are hand-woven and then brushed to achieve a soft and comfortable texture, making them an ideal accessory for a wedding, especially for outdoor ceremonies where warmth might be needed. The shawls come in a variety of colors, including classic white, ivory, and other shades like silver blue, navy, and cranberry. Each shawl measures approximately 200 cm by 65 cm, providing ample coverage. Additionally, they are produced ethically and sustainably, sourced from alpacas raised in the Andean Mountains of Ecuador. Cosy Llama also offers fabric samples for those who want to ensure a perfect match with their wedding attire. For convenience, Cosy Llama provides worldwide shipping, with delivery times varying by region. They also offer express shipping options for those in need of a quicker delivery. The shawls are easy to maintain, with detailed care instructions provided, ensuring they remain a cherished part of your wardrobe long after the wedding day. Overall, Cosy Llama's alpaca wedding shawls combine ethical production with timeless elegance, making them a thoughtful addition to any wedding ensemble.
Contact info
Lisbon, Portugal
- contact@cosyllama.com
- www.cosyllama.co.uk
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The colour of the blanket delivered was a completely different colour to description and picture.
The colour of the blanket delivered was completely different the the picture and description. The company only gives 2 working days to return the item.
I am surprised at the company’s response. I sent a picture of the item received and it was clearly nothing like the picture or description, not even close! I would advise not to buy from this company!

Reply from Cosy Llama
Wonderful service!
Thank you for my beautiful shawl I it is gorgeous:) The service and personal attention you provide is outstanding! Thank you for ensuring it arrived on time from all the way across the world.

Reply from Cosy Llama
Beautiful product
Beautiful product. I didn't receive a confirmation email of my order but arrived very quickly.

Reply from Cosy Llama
I absolutely loved my shawl
I absolutely loved my shawl, it was perfect for my wedding, the lovely written note meant a lot. It was just right, kept me nice and warm and i can keep using it after :)

Reply from Cosy Llama
Excellent service
Excellent service. I bought this for my wedding next year

Reply from Cosy Llama
Love the sample service
Love the sample service. It ensures you get colour you need to enhance your outfit.

Reply from Cosy Llama
Cosy Llama is wonderful!
Cosy Llama is wonderful!! I ordered the ivory wedding shawl, and then had a sizing disaster with my first bridal store and had to return my original wedding dress. This resulted in having a different color wedding dress than ivory. The company let me return the ivory one and order another wedding shawl in a different color, to match my new dress. They were very nice and understanding. The shawl is absolutely beautiful and so soft!!! I can't wait to wear it on my wedding day.

Reply from Cosy Llama

Reply from Cosy Llama
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