The Cotswold Company - Chichester Reviews 27

Recently bought the dove hallway cupboard and three drawer hall shoe storage. Deliver was easy and quick and the delivery operatives set up the furniture in its place and removed the rubbish. Good communication from start to finish.

Gary and Jake arrived in the time slot they knocked and checked the area before unloading and putting in place showed me where everything was .they we’re professionals polite and able to communicate well .Thank you for an excellent delivery experience.

Ordered two sofas plus some extra material to cover existing footstools. All delivered earlier than initial estimate. Delivery was very efficient, Ian & Canice very polite and helpful.

The sales staff were extremely helpful. Once we had ordered the sofa we were kept informed of progress withe the order. The sofa arrived on time and the delivery men, Gary and Jake were extremely professional and friendly. We are very satisfied with the service from start to finish

Great communication and great delivery

Beautiful brand new store in Chichester with lots of room set ups for ideas and inspiration. Not a lot that can be bought straight away and mostly needs to be ordered. I was buying mostly decorative pieces and it was still the case.
Their delivery charges and policies are ridiculous.
When spending an awful lot of money you would assume delivery is included but it’s not. It cannot be delivered to store for pick up so you are stuck with the charges. Adding to the annoyance, if one item you order doesn’t ant ready for 10-12 weeks you either have to wait for everything to be delivered together and wait that long! Or pay another delivery fee to have the rest of your items delivered sooner! There is no flexibility on this and it made me think twice about ordering.

Earle and Mark were a pleasure to have as our delivery team. They were careful, considerate and a great sense of humour . Nothing was too much trouble. We hope they will be our delivery team tomorrow.

Lovely shop and very pleased with Rug

The delivery experience was as excellent as the buying experience. The delivery team (Matt and Anthony) couldn't have been more helpful, carefully unboxing each item before placing it in the two rooms as required after a thoroughly inspection - nothing was too much trouble for them and they were true ambassadors for the Cotswold Company. Well done guys!

had my first delivery today from the company and I have to say it was seamless. The delivery team, Matt H and Adam were efficient and friendly. They assembled our table and pantry cupboard removed all the packaging. Very happy with our service today and would definitely recommend. Thank you

Matt H and Adam were really helpful with the delivery, locating the best route into the middle of the house, and very professional and efficient in their delivery, unpacking and set up.

The Chichester store was also really helpful, allowing us to move a lot of different furniture around within the store to see what different styles and colours looked like next to each other.

Very happy with the service and delivery.

Very easy to order . Came on time Ian and Tom were very polite and efficient. Only issue is that they only give a date for delivery when you order and only give a 3hour slot on the morning. Meaning you have to put the whole day aside

Beautiful items. Made to last.
Lovely finishes, fabrics and styles for making your home feel that extra special.

Delivery today by two very nice guys (Ian/Tom). Both very respectful of the newly painted surfaces and the new carpet. Plenty of updates provided as to the arrival time - which was spot on! Everything delivered to the correct location within the bedroom and they spent time advising on the construction of the Wardrobes. Tidied up after themselves. The Chichester store is also a delight to visit with helpful staff on hand. Happy to recommend the company and the delivery service.

Lovely showroom.
Easy to park.
Most important the salesman Harry answered all my questions, he was knowledgeable and friendly. Helped me make a decision.

Thank you very much to Simon K and Siu-pai.
For delivering my sideboard, very pleased with it. They were efficient and pleasant. I would recommend using the actual Cotswold company to deliver furniture this way especially if it’s a large item of furniture. In the past my furniture has been delivered by BJS delivery, BJS are ok for small deliveries but not large ones .

Order number 6582911 - Many thanks to Morgan and Tyrell who delivered and assembled my new Cotswold table and chairs. It was all done very quickly and efficiently and without fuss. They were both polite, professional, courteous and kind. It was a pleasure to deal with them both and with this Company in general. Excellent service from start to finish. Great job!

Order no. 6581618 Our delivery was efficient Simon K and Siu-Pai kept us up to date on their scedule by text and phone so we knew exactly their estimated time of arrival .
They unpack and set up the table for us . They were polite and very engaging . Thank you they also took away the packaging for us too so a big thank you

The whole process from purchasing to delivery was faultless.
This showroom was very impressive with a large range of options, design excellent

Charlie and Bryant delivered our new mattress and took away the old one, moving one mattress from one bed to another for us as we are unable to lift heavy items anymore. They were friendly, efficient, helpful people. We were so pleased with the way they delivered our new mattress and would like to thank them very much.