The Cotswold Company - Harpenden Reviews 

Great to be able to visit a furniture showroom rather than try and pick on-line. Very helpful staff with no pressure. Highly recommend.

Exceptional staff. Patience and knowledge. I was interested in a rug and the wonderful assistant showed me a photo of the rug in her home.
Will definitely visit this store again.

Very clean shop.

Very professional staff, much better than Lister.

I had a wonderful experience with Harsha at The Cotswold Company. She was friendly, patient, and incredibly helpful throughout my visit. Harsha took the time to answer all my questions, offered great advice, and made the whole purchase and transaction smooth and enjoyable. It’s rare to come across such genuine and attentive customer service these days—thank you Harsha!xx

Lovely store to browse around and staff always on hand to help but not too pushy!

Nancy at Cotswold Harpenden has been exceptional not only once but consistently on 3 occasions. Each involving 3 super king size beds and mattresses. The information how they could be reconstructed to negotiate a difficult medieval staircases was key to my purchases. Super service, thank you Nancy

Professional service. Helpful staff.

Great service from the team whilst browsing for ideas. Good style knowledge from Harsha who helped to choose some soft furnishings after describing the room style & colours. Great to have on the doorstep.

Excellent service from the Harpenden store extremely helpful and very personable also great delivery guys in Bernard & Mendez who were very professional

Nancy was very kind and helpful. I’m grateful to her for spending time with me and ordering my new sofas.

Great customer service…. Very helpful and approachable…. Good ideas and advice!

Lovely shop, beautifully laid out displays.
But most of all excellent customer service, all the staff are friendly and knowledgeable. Especially Ruby who dealt with our order and then we received a follow up email from the manager Nancy.
What a lovely addition to Harpenden High Street.

Wonderful service from both Charlotte and Nancy. Informative, helpful, warm and friendly. A great experience, thank you both!

The staff are absolutely excellent at this store! They were all so helpful and kind. Nancy was especially helpful and made our decoration project so much more amazing! Already looking forward to our next trip!

From the moment we walked into the shop in Harpenden this past weekend, there was a lovely sense of calm and tranquility. Although we didn’t buy anything, I had to write a review on how attentive staff members were and how helpful. The lady we spoke to was very knowledgeable and didn’t make us feel pressured to buy, as I have experienced in other shops. Once we start renovating our kitchen I will be sure to come back, as there was a stunning larder which would look perfect!

Loving the Cotswold company move into Harpenden . It’s an excellent shop for furniture and for all sorts of soft furnishings. I just bought an excellent value table Lalo.

Ordering on the website was a challenge due to tech issues. Went into store to order. Very surreal experience, I spent a lot on three cupboards but didn’t get a good customer experience, had to beg for free delivery (that’s after agreeing to pay for assembly service). The units are quality and the delivery team worked for hours to ensure they were assembled correctly. Really happy with the investment and the results

Well laid out shop and helpful staff. Products are well made and of good quality.