Cottman of Columbia Reviews 195

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Cottman vehicle service center were very detailed in checking my Jeep for preventive issues. I was well pleased with the service and discounts applied to my vehicle. I will use them again without he... See more

Company replied

Rated 4 out of 5 stars

I took my truck in for a diagnostic test because the transmission was Slipping in 2nd and 3rd gear. I paid 100 bucks and got it back to find out what’s wrong with it and they told me the transmission... See more

Company replied

Rated 4 out of 5 stars

I purchased a groupon for a transmission flush. When I arrived for my 10a appointment, I was informed that they were running behind. Luckily, I scheduled the service right before a trip out of town... See more

Company replied

Rated 5 out of 5 stars

I've been coming to Cottman for about a year now, whether it's an oil change, full vehicle inspection (free!), or some difficult mechanical work. They may seem to be a bit more expensive than your cha... See more

Company replied

Company details

  1. Vehicle repair shop
  2. Car accessories shop

Information provided by various external sources

Visit your local Cottman Transmission and Total Auto Care Center in Columbia SC for all your Transmission Repair and Auto Repair needs. For quality service and a great experience, the Cottman Man is still the Man for everything Auto Repair related. Call today to learn more about our TransCheck 21 Plus Inspection, and please check out our Auto Repair and Transmission Repair coupons to use with your next service. Ask your neighborhood Cottman Man any questions regarding your vehicle and schedule your next appointment today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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Rated 5 out of 5 stars

My experience using Cottman.

Cottman vehicle service center were very detailed in checking my Jeep for preventive issues. I was well pleased with the service and discounts applied to my vehicle. I will use them again without hesitation

19 December 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

William we appreciate you taking the time to let us know how we are doing. We are here to serve you. I hope you and your family have a very Merry Christmas.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

As usual

As usual, great service from Mr. Dan and his staff. Always a pleasure to go there..

15 November 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thanks Kevin for the kind words. We appreciate you and your business.

Warm regards,
Liz Foy

Rated 3 out of 5 stars

Satisfied

I did have to return to have a fluid leak fixed. City man made the repair in a timely manner. I would recommend them to others.

7 November 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thanks Darnell for the nice review. We do stand behind our work. We appreciate your business and are here for all of your automotive needs.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Quality

They do good work, are honest, and suggest other concerns they find without trying to manipulate or scare customers. Dan and Tony are great guys! Tony is also very careful about whom he employs so the crew is also top-notch.

Additionally, these guys do heavy line work. Most farm it out and aren't that good in the first place. This is a one stop shop.

7 October 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Wow Joseph thank you so much for the kind words. Tony and I do want to be top notch for all of our customers. We appreciate you bringing your automotive concerns to Cottman.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

What wonderful service

What wonderful service! Though my car needed more than just transmission work, they kept me up-to-date on the repairs that were being done as well as any additional work that needed to be done as they were working on my car. Service was quick and thorough!

3 September 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Tara, thank you so much for the great review. We are so happy we could help you. We aim to make each and every customer feel confident that what we did to their vehicle was done right when they leave.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Knowledgeable staff

Knowledgeable staff, got my transmission issue diagnosed and a new one installed quickly. Can't say enough about them!

22 August 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thanks Frank, we appreciate you taking the time to let us know how we are doing. Thank you so much for choosing us for your automotive needs.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

My 2002 Ford Ranger

My 2002 Ford Ranger required a transmission tune-up. Cottman was the obvious choice to do the work. My truck runs better than ever, and the service was an excellent value too. Thanks Daniel and the entire team.

Calvin

6 August 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Calvin, our team here at Cottman thank you for choosing us. We appreciate your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Fantastic people

Fantastic people. Very helpful and knowledgeable. Would definitely recommend.

6 August 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thanks Tony, we are always keeping up with the new technologies and things that are in the automotive circle. We strive to do our very best for each and every customer. Thank you so much for your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Had trouble with my GMC truck…

Had trouble with my GMC truck electrical system.My problem was solved and completed in a few days. Great service.

30 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Richard, electrical issues with your vehicle is not fun. We pride ourselves in keeping up on training so that we are able to help you with your vehicle no matter what the issue is. Thank you so much for your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Always a great experience.

24 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Mary, it always nice seeing you. Thank you so much for the review. We are so happy you chose us for your automotive needs.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

The people at Cottman's are a true…

The people at Cottman's are a true blessing!!!! I use to take my car to another place for routine oil changes I will now take my car to Cottman's. They took a situation that was very expensive with my car and worked out a solution to get me back on the road. Please go to Cottman's they will get you right!!!!

18 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thank you so much Yvette! We try very hard to give you all of your options to get you back on the road safely. We appreciate your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Always courteous

Always courteous, professional and on time. Provide honest evaluations of vehicle problems. Will continue to use Cottman!

9 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thank you so much for your great review Laura. We appreciate your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Fare prices for quality work

Fare prices for quality work. I'm so glad I chose them, amazing owner and excellent customer service. Thank you.

9 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thanks Dustin, we are thankful that you are pleased with our work and our customer service. We appreciate you choosing Cottman Transmission for your automotive needs.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Rebuilt

Very helpful and honest.

9 July 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thank you so much for your great review Quincy. please let us know if we can help you with any future automotive needs let us know.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Excellent, Quality Service provided in a Professional Manner.

I had excellent service from Cottman of Columbia in repairing the automatic transmission on my Ford Mustang GT. The Customer Service Manager, Daniel Jones, was very professional and informative to me. I was very pleased with the quality of their service and the warranty given to me regarding the repair.

1 June 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

WOW, thank you so much for your great review. We strive to do our very best for each and every person that walks through our door. We really appreciate you and your business.

Warm regards,
Liz Foy

Rated 5 out of 5 stars

Second visit and I still feel like this…

Second visit and I still feel like this company is the home town mechanic that everyone goes to for honest repair.

30 May 2019
Unprompted review
Cottman of Columbia logo

Reply from Cottman of Columbia

Thank you so much Larry for the awesome review. We appreciate your kind words. Please let us know if we can help you with any future automotive needs.

Warm regards,
Liz Foy

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