Couch Potato Company Reviews 5

TrustScore 3 out of 5

3.2

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Company details

  1. Home Furniture Shop
  2. Garden Furniture Shop
  3. Office Furniture Shop
  4. Rug Shop

Written by the company

Back in 2003, my husband and I started to plan a business on our honeymoon. We wanted to focus on mid-century designs such as the Eames Lounge chair, the Egg chair and the Tulip table, as we loved these classics. But we didn’t want our business to be like other “Designer” shops, which often have a superior air about them that can be off-putting. We wanted our business to have friendly, knowledgeable staff and be easy to deal with. I’m pleased to say that Couch Potato Company is still going strong well over 2 decades later. The range of brands we stock and the product portfolio has grown significantly since 2003. As well as being main stockists for big brands such as Vitra, Knoll and Fritz Hansen we now represent some niche European brands like Kasthall rugs and Wewood. We still have the same criteria when considering whether to include a new product range in our collection: It must be well-designed, practical and great to look at. We also consider the environment in everything we do. Many of the pieces we sell were originally designed in the 1950s and 1960s - they are design classics which never go out of fashion. As well as enduring design, the craftmanship that goes into them means they will endure for generations. We've built up a network of skilled craftspeople who can repair and re-upholster classic designs so that they can continued to be cherished and avoid going to landfill. Our business ethos has not changed since we started trading – we aim for happy customers. It’s that simple.


Contact info

3.2

Average

TrustScore 3 out of 5

5 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Don't buy if you live on the East Coast

If you live on the east coast do not buy this. I live in Florida I didn't know it was coming from Las Vegas it's been 2 weeks even though I should have got it within 3 to 5 days. But like I was saying it's been 2 weeks and it still hasn't even made it to Florida yet it's in Memphis Tennessee. So if you live on the east coast you would do better buying from super green hemp or Bay smokes because they're both on the East Coast you'll get it within the time frame they said.

11 August 2025
Unprompted review
Couch Potato Company logo

Reply from Couch Potato Company

Hi, I think you are reviewing a different company. We are a London based business and we haven't supplied any products to Florida in our 22 years of trading. Sorry that you've had a bad experience but it wasn't from us. I hope it was all sorted for you in the end. Best regards, Emma from couch potato company.com (London based furniture retailer)

Rated 5 out of 5 stars

Surprisingly not a scam

Despite their very best attempt on instagram to make me believe the products would never arrive, the delivery was actually great and they where really helpfull. I know it looks scammy but isnt.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Great company and excellent customer service

This is the first time I have purchased from this company and I've been extremely impressed with their customer service from the initial enquiry right through to aftersales. We love the dining chairs we purchased and though there was an issue (that was the fault of the manufacturer) Cecilie went above and beyond to sort this and ensure that we were happy customers. This is how customer service should work. I wouldn't hesitate to purchase from them again.

28 February 2022
Unprompted review
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