Again,as said before I can’t vote nil star ! What a dreadful company and anyone working for them should quit! NO COMMUNICATION that makes any sense when you finally get through and then being t... See more
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See what reviewers are saying
I buy mixed poultry corn to feed to the wild ducks that we encounter on our morning dog walks. Up until now I have bought the corn from a local pet shop or from a large online retailer. However the pr... See more
I bought Alpha Sensitive Chicken & Rice and also Sensitive Duck & Rice. Ordering from Countrywide was easy and their site was simple to navigate. My order was delivered yesterday and I was very impres... See more
Price is extortionate and service abysmal. I have been trying to get them to talk to me about my contract for weeks now. It is a totally new company; New Name; New Company Registration No. bu... See more
Company details
Information provided by various external sources
Countrywide Farmers plc. went into Administration on March 7th 2018. Countrywide LPG Ltd became a separate company on March 1st 2018.
Contact info
United Kingdom
- www.countrywidefarmers.co.uk
2.6
Poor
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service for purchasing online
Excellent service for purchasing online. Good quality equestrian item at a reasonable price with quick delivery
31 July 2017
Unprompted review
good service
good service, despite themselves.
good response from the online service advisor, but i think the email notifications and internal stock management might need a little work!
31 July 2017
Unprompted review
5 DAYS AFTER PLACING ORDER
5 DAYS AFTER PLACING ORDER, NOTHING. Rang, on hold for 33 mins. Couldn't understand what happened to order. Said would ring back. Didn't.
Email later saying both products were out of stock at time of placing order. Would have been nice to know at the time...
31 July 2017
Unprompted review
Reply from Countrywide Farmers plc. - ceased trading May 2018
Good Afternoon,
Thank you for your review.
I am sorry to hear we were unable to fulfil your order on this occasion. Unfortunately my colleague had to wait for an update from the warehouse team before we could notify you of the cancellation, I am sorry you were not notified at the time and for any inconvenience this has caused you.
If you would like to discuss this further, please call the customer services team on 0345 60 20 212.
Kind regards,
Multichannel Customer Services Advisor
Efficient speedy service
Efficient speedy service. Item arrived on time good value.
29 July 2017
Unprompted review
Poor service store lacking information
Poor service store lacking information, in addition reply from them was emailed as requested but nothing heard back
28 July 2017
Unprompted review
Reply from Countrywide Farmers plc. - ceased trading May 2018
Good Afternoon,
Thank you for your review. I am sorry to hear this. Please e-mail webenquiries@countrywidefarmers.co.uk with more information of what store this was and what information you required, we can then have a look into this further for you.
Kind regards,
Multichannel Customer Service Adviser
Friendly store
Staff very friendly and reasonable bargains for sale. Limited choices of size.
28 July 2017
Unprompted review
Great quality am really pleased with my …
Great quality am really pleased with my purchase and good value
27 July 2017
Unprompted review
Lovely product
Lovely product, easy internet ordering, telephoned to be informed items ready for collection and very helpful, polite and courteous young man when I made collection (Chepstow branch). Thank you for your customer service.
27 July 2017
Unprompted review
Helpful when raised a query
Helpful when raised a query. Good customer service
27 July 2017
Unprompted review
The Best
The store in Ledbury is my favourite store , the team from shop floor to managers have always been very welcoming and helpful , this is not my nearest store but I will always travel that bit further for the great service I always receive .
26 July 2017
Unprompted review
Good sale price for item purchased
Good sale price for item purchased. Great customer service as usual.
26 July 2017
Unprompted review
Many thanks for your prompt service 👍
25 July 2017
Unprompted review
I am afraid I have nothing to rate I …
I am afraid I have nothing to rate I have not received my order or an email to explain.It is very difficult to speak to anybody.I did speak to 1 person who said they only took messages and they would get somebody to call or email me as yet I have not received either.I have no idea if or when I will get my order.I am not very happy I'm afraid
23 July 2017
Unprompted review
Reply from Countrywide Farmers plc. - ceased trading May 2018
Good Morning;
Thank you for your message.
I am sorry to hear you have not received your order. I can see this is being sent directly from the supplier. I will chase this up and I will return to you via e-mail with a delivery date as soon as possible.
I am so sorry for the delay and for any inconvenience caused.
Kind regards,
Multichannel Customer Service Adviser
Order was sent out fast and was …
Order was sent out fast and was delivered within the estimated time. Reasonable priced goods.
23 July 2017
Unprompted review
straight forward purchase and exactly …
straight forward purchase and exactly what i wanted,quick arrival.very happy
21 July 2017
Unprompted review
I have not received my order one week …
I have not received my order one week after placing the order. Break down of communication between despatch and click and collect location - both telling be different stories
21 July 2017
Unprompted review
Reply from Countrywide Farmers plc. - ceased trading May 2018
Good Afternoon,
Thank you for your message. I am sorry to hear you have not received your order. I have had a look into this further for you and I can confirm your order is now at the store and is ready for your collection.
I am so sorry for the delay and for any inconvenience caused.
Kind regards,
Multichannel Customer Service Adviser
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