Covent Garden FX Reviews 

Was looking for some US dollars for our holiday and found the best rates by pre ordering, looking further found the best rate from Covent Garden FX which also included delivery. Was a bit concerned as they are in London and we are in the Midlands. Looked into them on here and the reviews were all pretty good, looked further and all appeared good. Then looked at how we pay and get the currency delivered, transfer was quick and simple through on line banking with delivery via Royal Mail signed for on a day chosen by us. We made the purchase and got an order confirmation back via email (ordered at 9pm) which included a statement that confirmation email of payment happened in office hours. Following morning the email arrived, followed by another one asking for confirmation of address and name etc. It also gave another email to send it to and stated they would be in touch if anything else is needed. The night before delivery RM mailed to say they had it and delivery was next day, the following day it arrived. Checked it and everything looks good, really impressed at the communication, everything is included, no hidden charges and delivered when they said.

I have been us Covent Garden FX for a number of years as they always offer really good rates. Better than banks, post office and all travel agents I had looked at.
Friendly and efficient service make the deal even better. If you specify denominations they will give to you. I don't bother going anywhere else.

Just used Covent Garden FX - a great service delivery to my home and an excellent exchange rate given

I am not one for coming on and leaving reviews but after I just tried Covent Garden’s fx I felt I had to. They were amazing, really polite, helpful and accommodating to me. I honestly can’t praise this company enough and the exchange office, sorry I can’t remember his name but sorted out what I requested and sent out directly and trouble free. And it was the best exchange rate at the time to.
So a big thankyou and keep up the great service 👏👏👏. Mr Davies

Due to unforseen problems with the Royal mail our clients holiday in money went missing.
Having contacted Covent Garden FX we spoke to Sam Newbury.He explained everything clearly and using his experience and expertise he assured us that we had nothing to worry about as the money was insured.
Over the following few days he kept us informed of any developments and two days after contacting Royal Mail about our missing money it was refunded to our account.
Sam was professional and courteous and friendly, Sam did everything he said ,excellent service under difficult circumstances, top marks to him and Covent Garden FFX.

I've used Covent Garden FX on and off for a number of years and their exchange rates and personal, friendly service is second to none.
Yesterday (a Friday) I posted some surplus Euros, I used Royal Mail Special Delivery, guaranteed delivery before 1pm the next day.
Today (Saturday) the money was in my bank account before 2pm. That would be excellent for a weekday but for a weekend is unbelievable.
Well done Covent Garden and thank you.

⭐️⭐️⭐️⭐️⭐️
Excellent Service and Communication!
I recently used Covent Gardens FX, and I couldn’t be happier with the experience. The service was absolutely top-notch — fast, professional, and efficient from start to finish. Communication was clear and friendly throughout, making the whole process smooth and stress-free. I’ll definitely be using them again and highly recommend Covent Gardens FX to anyone looking for great rates and outstanding customer service!

Great company to deal with, good exchange rates and free guaranteed delivery over a certain amount of spend. Simple to use site, good communication and good phone support which is a bonus. Would recommend and use again

I think if you just exchange one currency then they are fine otherwise not ok. I tried to change usa dollars and Vietnam Currency( VND). They took the full payment but under paid VND. They did rang up informing that they have not enough VND so will increase the dollar amount. It was no where near the amount the amount I lost in vietnam VND.

Better rate than other places, great communication, well packed and delivered with respect. Definitely would recommend this service. Thank you

So quick and efficient! Really can’t fault CoventGardenFX - and the staff there are friendly too. Would highly recommend them

Bought on Friday night with best exchange rate delivered on the Tuesday, I won't lie I was nervous that it might not show up at all but it did thanks very much

I was very impressed with them, best rate going and prompt delivery. Can't ask for more than that.

First time ordering euros online so was a little nervous.
Excellent service, easy online ordering, regular updates , received in 48hrs via royal mail special delivery.
Fabulous service will definitely be my new travel companion 😀
Thankyou

Good rates and great customer service! Juliana's always really friendly and nice. I often receive foreign currency in my job as a tourist guide and always come here to exchange it.

A fabulous, friendly service, simple to use and offering a massively better rate than using the Post Office or Tesco. As we had to change more currency than was comfortable to carry around, being able to exchange bills and have the cash transferred into our account in about 3 hours was huge bonus. Thanks for your help Juliana and making a chore into a pleasure

I got the best buy back rates from Covent Garden FX, saving me an extra nearly 17% on what the Post Office offered me. The service was smooth, payment was quicker than the 48 hours promised! Thank Covent Garden FX

Would just like to say what a wonderful company to have delt with I can’t recommend them enough so helpful and understanding will definitely be doing business with them in the future

Sold some euros for sterling - great exchange rate and sterling transferred to my bank account within a couple of hours. Great service and best exchange rates! Highly recommended. Thanks Lewis for the great service!

Have used Covent Garden FX for some years now, with no problems whatsoever. Easy to order and always deliver on time.