Cover My Bubble Reviews 

729
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful, making the process comfortable and easy to understand. Many people frequently highlight the exceptional service, noting that it is personal, efficient, and tailored to individual needs without any pressure or rush. Reviewers appreciate the clear explanations, lack of jargon, and the straightforward process, which makes complex topics manageable. Consumers also found the pricing competitive, often saving money while receiving comprehensive coverage and feeling genuinely cared for, ensuring peace of mind.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the fantastic and professional... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's patience,... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as easy,... See more

Price

Consumers find price to be positive, with many reviewers reporting that the company helped them secure cheap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. No pressure selling - just options and explanations the whole way. Made me feel completely comfortable with my choices. Really speedy replies and quotes. Have r... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husban... See more

Company replied

Rated 5 out of 5 stars

I used cover my bubble to review my different insurances to check that my husband and myself where getting the best deal. I found the whole process really easy, meetings via video link and exchange of... See more

Company replied

Rated 5 out of 5 stars

From first contact to receiving my policy documents the team have been great to deal with. Very friendly and very knowledgeable. I had an existing policy with somebody else which they were happy to lo... See more

Company replied


Company details

  1. #11 of 52 best companies in Life Insurance Agency
  2. #4 of 20 best companies in Income Protection Insurance Company
  3. #6 of 229 best companies in Insurance agency
  4. #10 of 175 best companies in Insurance broker
  5. #1 of 10 best companies in Personal Insurance Company

Written by the company

Whether you need insurance for your family, mortgage, children, personal circumstances or funeral costs, we have the experience to help you find the policy that’s right for you. We are committed to providing you with the highest level of protection at affordable prices. If you are in need of life insurance quotes for a new or existing policy, please check with us first. We can do a life insurance comparison with lots of companies and get a quote for cover to you soon, with our online calculators.


Contact info

5.0

Excellent

TrustScore 5 out of 5

729 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(729)

98 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend in a heartbeat

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husband was covered, now we both are plus our children, and with much better terms i.e level mortgage cover, with all that cover my bubble still saved us over £25 a month. I would recommend them in heartbeat to anyone and everyone wanting to protect their family.

3 December 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Fiona. This is exactly what we aim to be for everyone! It was great to finally get absolutely all of you covered for life and critical illness. Thanks for any recommendations. We're here whenever you need us. Thanks. Gemma xx

Rated 5 out of 5 stars

Cover my Bubble have always been a…

Cover my Bubble have always been a great support to us! They are so helpful and really do guide you through the process which makes it all so much easier 😊 thank you lovely ladies!

18 November 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Amber. Great to have helped you again with your top-up insurances following your change in circumstances. Thanks for the kind words and time to write this. Emma xx

Rated 5 out of 5 stars

Stress free way of sorting life insurance

Emma and the team are amazing. They spoke to me about my family situation and what life cover would work for us on the initial call. I received 3 different price options after deciding which quote to go for I was able to book another telephone appointment to fill in the questionnaire. It saved me so much time and stress and I know that as a family we have the best cover!

2 July 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Tasha! It was lovely to chat to you, explain the options and give you the time to make the best decision for your family. Glad to hear it was all stress-free. Emma xx

Rated 5 out of 5 stars

I honestly cannot praise Cover My…

I honestly cannot praise Cover My Bubble enough for the incredible support I’ve received this year. I’ve felt genuinely cared for every step of the way.

A huge and heartfelt thank you to Emma, who helped me access RedArc and the free therapy sessions available through my Royal London insurance. I can’t put into words just how much these sessions have done for me. They have made a profound difference across so many areas of my life. Even though the complimentary sessions have now ended, I’ve chosen to continue privately with the same therapist because the support has been transformative. I would never have known this kind of help was even available without Emma’s guidance, and genuine kindness.

I also want to give a special mention to Laura and Joanne, who have been fantastic in helping me with a change in insurance this year. Their communication is honestly second to none, quick, clear, and always reassuring. They’ve answered every question with such friendliness and efficiency, and it’s such a comfort knowing I’m speaking to people who truly care about getting things right for me.

The whole experience has been a reminder of what makes Cover My Bubble so special. Real people who put their heart into what they do. I always feel like I’m in safe hands, and that level of trust is so rare.

Thank you, Cover My Bubble, for everything you’ve done for me this year. I’m incredibly grateful.

1 November 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Awwwwwwww Lily, sending you a big hug beautiful lady.
It’s my pleasure to help and know I’m always here, especially at such pants time.
You’re a truly amazing lady and I love hearing how much this support has helped and your continuing that journey as you know what is right for you.
Lily, know I’m always here to listen lovely so please reach out anytime.
Thanks for your lovely message about my team, I really do have the best people supporting my clients and me.
Thanks again for this review lovely as means the world, this is why I’m doing what I do as these insurances help so many with the free benefits included to which so many don’t realise exist
Love you xxx 💗🌈🫧🫶🏼

Rated 5 out of 5 stars

I am moving house and needed to update…

I am moving house and needed to update our life insurance! The team were so helpful, patient and informative (I ask ALOT of questions!😂) Would always recommend Cover My Bubble. I always feel like a very valued client! ☺️

1 November 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Jordan. It was great to help you again and get the right cover for your new mortgage. Gemma xx

Rated 5 out of 5 stars

They were super understanding of a mum…

They were super understanding of a mum with a busy schedule of working, children and all their hobbies. Their prompts and check ins gave me the nudge I needed else I would possibly still be deciding the best option!!

I spoke to Gemma and Charlotte at different times and they were so helpful and extremely knowledgeable in this field. I was on a previous life insurance which did not fit with me and my family. So glad I put my trust into them and they’ve helped me feel safer and secure god forbid anything was to happen. Thanks again everyone

25 November 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Sophie. This is very kind of you! We're proud of our service to our clients and I'm glad to see that you benefitted from the gentle reminders and the teams help and friendliness. Great to have your bubble covered. Gemma xx

Rated 5 out of 5 stars

These ladies are amazing,

These ladies are amazing,
Would recommend them to anyone

12 November 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Chloe. great to speak to you and get you and the kids covered. Gemma xx

Rated 5 out of 5 stars

Staff went above and beyond to assist…

Staff went above and beyond to assist me with obtaining life insurance dispute my complex medical history,

Amazing customer service

10 November 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Sarah, this is lovely of you. Great to get you and the children covered. Gemma xx

Rated 5 out of 5 stars

Great experience with them

Great experience with them. Very easy, very straightforward and smooth sailing. Fast response and great customer service from all.

11 November 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Melissa. It was lovely speaking to you and getting you and the kids covered. Emma xx

Rated 5 out of 5 stars

A pleasure and heartfelt relief...

I cannot put into words, although that's exactly what I'm going to try and do to express firstly, my gratitude to you and your team Emma, working with you has been an absolute pleasure and heartfelt relief. To entrust such an enormously important topic with a company is one thing but to be seen, heard and held through such an emotional process and supported throughout is the quality of service everyone deserves and receives at Cover My Bubble Ltd. Loosing my lifelong best friend age only 38, leaving behind three children of her own with no life insurance to support them through such a life altering chapter, rocked my world beyond measure and I knew I needed to prioritise this for my own peace of mind. Thank you for making it all such an easy, straight forward task for me to tick off my to-do list. For explaining everything from start to finish and for investing your time to get to know me as a client so well that it didn't at all feel like a business transaction, instead as though a dear friend was arranging something really meaningful for me and my beautiful family, whom of course it is all for. Thank you again, truly couldn't have wished for a better service and experience. Cara French x

25 October 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Wow Cara! This is amazing of you. Thanks SO much for this review and the time to do it.
We're very proud of our methods in helping families understand insurances and make it a calm and straight-forward process. It was great to speak to you and we enjoyed the chats we had to be able to offer and advise on the policies you took out. I'm sure you now have peace-of-mind for you and the children.
We're here whenever you need us, no matter if it is something small or more serious. Thanks again, Emma xx

Rated 5 out of 5 stars

Absolutely fabulous service! Easy, efficient and friendly

Absolutely fabulous service.

I cannot fault cover my bubble. I kept meaning to get life insurance but it was something I never got round to doing as I didn't quite understand the level of cover I needed. I have a short initial call with a lovely representative who took all the details to send me some options over. The email described the levels of cover so I felt I could make a decision.

Once I chose and wanted to proceed. It was another easy phone call to do the application. Absolutely stress free and meant I didn't have to do any form filling or understand what things meant as it was all explained clearly.

All the team I spoke to have been friendly, understanding and efficient.

22 October 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks SO much Stevie, this is amazing. I love how simple you made everything sound! We're love how you found us and the process efficient, friendly, understandable and easy. It was lovely to chat to you and get you and your boy covered with good family insurance. Thanks again, Emma xx

Rated 5 out of 5 stars

Fab team at Cover My Bubble

The team at Cover My Bubble were fab! Can’t recommend them enough. Competitive pricing but much more personal service than other insurance companies and bringing a humanness to a difficult topic. Our policies were tailored to our needs and various options given so we could choose the one that best suited our needs and budget.

1 June 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Molly. We're really proud to be personable with our clients, as it helps take the fear and pressure off, what can sometimes be, difficult conversations. We're happy to hear we made your experience bespoke to your needs and circumstances. Thanks, Emma xx

Rated 5 out of 5 stars

Fantastic service provided from start…

Fantastic service provided from start to finish. Everything was done quickly and they very kindly worked around my holiday and work schedule by using WhatsApp and email. Highly recommend all the team.

25 September 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks so much Jamie. Great to hear we were flexible enough for you and got you some good quality insurance for you in an efficient way. Gemma xx

Rated 5 out of 5 stars

Outstanding Service 10/10

The experience of cover my bubble has been outstanding start to finish. It is so easy to book a phonecall when convenient for my family. Communication with whole team has been amazing, answering every little query and making sure we have the best cover for my family within budget.

16 October 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Suman, this is lovely of you. I'm proud that you found us easy to deal with and the experience was outstanding, We love answering questions and will be here in the future should you ever need anything. Thanks Emma xx

Rated 5 out of 5 stars

The easiest way to sort out great life…

The easiest way to sort out life insurance! The team were super helpful and thorough from our initial enquiry to application and beyond. Emma knows her stuff so well so sorted out our applications super quickly as well as being comprehensive. The quotes we were given were also organised so they were easy to understand, we were given lots of options with no judgement about what we picked and they were there to explain if we had an queries.

7 October 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Rebecca, this is very kind of you. It's great to hear that you found the whole process easy and that the team were super helpful. I'm particularly happy that you found the quotes and info easy to understand, as we are reviewing this for the future.
We don't judge anyone's choice, as it has to be right for you and your circumstances. Thanks again, Emma & team bubble xx

Rated 5 out of 5 stars

Excellent team striving to get the best!

As always the team work hard to make sure they find you the best deals to suit your needs and budget. The team keep you updated and communication is excellent. Very personal service and highly recommended.

7 October 2025
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Joanne, this is very kind of you. As important as family protection is, it has to be affordable, suitable and right for you! Great to chat and get you all covered. Emma xx

Rated 5 out of 5 stars

Can't say anything negative about this…

Can't say anything negative about this company at all. All advisors especially emma are amazing and so down to earth. Wish I had started my life insurance with them sooner! :)

7 October 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Lexi. I'm glad to hear your thoughts about me and my team. We really appreciate you coming to us. We'll be here for you in the future and whenever you need to check anything. Emma xx

Rated 5 out of 5 stars

Excellent, professional, friendly service

I contacted Emma looking to save money on mine and my husband’s life insurance policy. She was very responsive to my emails, really friendly and personable and just an all round lovely person. Her and the other team members I spoke with on the phone or via email were all equally as lovely and professional. They did all the hard work, scheduled calls that worked around my family and went above and beyond to make sure we got the best deals. We ended up with over £100 a month saved and much better coverage for both of us and our daughter. We could not reccomend Cover my bubble enough!

25 August 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Emily, we are very grateful for this!
It's great to hear you saved quite a bit on your monthly premiums and that we got you better coverage too! Thanks for the kind comments about my team and I. It makes us very proud! Emma xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look