Cover My Bubble Reviews 

729
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful, making the process comfortable and easy to understand. Many people frequently highlight the exceptional service, noting that it is personal, efficient, and tailored to individual needs without any pressure or rush. Reviewers appreciate the clear explanations, lack of jargon, and the straightforward process, which makes complex topics manageable. Consumers also found the pricing competitive, often saving money while receiving comprehensive coverage and feeling genuinely cared for, ensuring peace of mind.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the fantastic and professional... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's patience,... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as easy,... See more

Price

Consumers find price to be positive, with many reviewers reporting that the company helped them secure cheap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. No pressure selling - just options and explanations the whole way. Made me feel completely comfortable with my choices. Really speedy replies and quotes. Have r... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husban... See more

Company replied

Rated 5 out of 5 stars

I used cover my bubble to review my different insurances to check that my husband and myself where getting the best deal. I found the whole process really easy, meetings via video link and exchange of... See more

Company replied

Rated 5 out of 5 stars

From first contact to receiving my policy documents the team have been great to deal with. Very friendly and very knowledgeable. I had an existing policy with somebody else which they were happy to lo... See more

Company replied


Company details

  1. #11 of 53 best companies in Life Insurance Agency
  2. #4 of 21 best companies in Income Protection Insurance Company
  3. #6 of 230 best companies in Insurance agency
  4. #11 of 175 best companies in Insurance broker
  5. #1 of 10 best companies in Personal Insurance Company

Written by the company

Whether you need insurance for your family, mortgage, children, personal circumstances or funeral costs, we have the experience to help you find the policy that’s right for you. We are committed to providing you with the highest level of protection at affordable prices. If you are in need of life insurance quotes for a new or existing policy, please check with us first. We can do a life insurance comparison with lots of companies and get a quote for cover to you soon, with our online calculators.


Contact info

5.0

Excellent

TrustScore 5 out of 5

729 reviews

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5.0

All reviews

(729)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a great company

What a great company. Really helpful, and explained everything in simple terms. Such a change to have a company who actually cares about their clients. Would definitely recommend to my friends and family.

30 April 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks a lot Lisa. Lovely to chat to you both as always. We're happy to have helped with your new policies based on your new mortgage and personal circumstances. Emma & Team Bubble xx

Rated 5 out of 5 stars

Amazing service and support from Cover My Bubble

Cover My Bubble have been absolutely fantastic. Gemma provided me with so much information and support throughout the whole process which made it much easier to understand and decide the required level of cover for me and my family. I am so grateful that I now have cover in place. I wouldn't go anywhere else and cannot recommend Cover My Bubble enough, you will not be disappointed!.

24 April 2025
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Reply from Cover My Bubble

Thanks so much Tracey. It's great to hear that we supported you and gave you the info you needed to make the best decision for you and your family. Great to get you covered and lovely to chat. Here if you need us. Gemma xx

Rated 5 out of 5 stars

The ladies were very informative and…

The ladies were very informative and helpful. Helped us based on our affordability and our needs. Gave us multiple options and we could review if need be until we chose one that suited us. Very helpful and would recommend!!

24 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Abigail. We're happy that we found the right policy for your budget and circumstances. Great to get you both, plus the kids all covered. Thanks, Emma xx

Rated 5 out of 5 stars

Really helpful team

Really helpful team, nothing was too much trouble. So friendly and understanding, really made arranging affordable life insurance policies for my husband and I a simple and pleasant experience. I had previously looked into cover and been bombarded and pressured by phone calls and emails. You won’t get that with these ladies. From the initial phone call with Emma to Gemma organising our cover and Sara answering my stupid questions everything was relaxed and easy. Thank you Team Bubble!!

26 March 2025
Unprompted review
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Reply from Cover My Bubble

Thanks so much Rebecca. We all enjoyed chatting to you and making sure all your questions were answered, so you could make the best decision for your bubble. We don't like to pressure anyone and love a friendly approach when communicating. Great to get you both and all the kids covered. Emma & the team xxx

Rated 5 out of 5 stars

Amazing company

Absolutely amazing people that I had the pleasure allowing to sort my little bubble out.
Emma was amazing during the whole process.
She was so professional and informative, she reassured me all the way through the application.
It was actually like talking to a friend and not somebody just trying to sell you their policies.
I 100% know and feel confident that Emma would support me and be at hand when I need her.
I would 100% recomend the company to anybody looking for insurance to cover their bubble.

17 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks for this Michelle. We really loved chatting to you and making sure you got the right protection for your whole bubble. We definitely will be here to support you in the future, if you ever need us. Feel free to chat to us on Instagram or Whatsapp and we'll keep in touch. Thanks again, Emma xx

Rated 5 out of 5 stars

Cover my bubble have been amazing

Cover my bubble have been amazing, they helped us find the best policies for us and have provided excellent customer service when we have needed! Would recommend to anyone, lovely people😊

14 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Sammy, this is lovely of you. It's rewarding to hear that our customer service was excellent and that we got you the best mortgage cover and income protection for hubby. Emma xx

Rated 5 out of 5 stars

Absolutely amazing!!

Cover my bubble were amazing from first point of contact, through to the end. I had followed them for around a year on Instagram, having seen someone else recommend them. Both Emma & Charlotte put me at ease when discussing what it is I wanted & changed details as & when I asked. It was almost like having a conversation with friends as there was no pressure what so ever.
Fantastic team & would highly recommend. I now have life insurance & critical illness cover.
Thank you 🤩

1 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Stacey, we love this review. It was lovely to speak to you and answer any questions you had. It all helps in understanding what insurances you want to go ahead with. We do try not to be pushy, so we're glad you didn't feel like we did. Thanks, Charlotte xx

Rated 5 out of 5 stars

Incredible

Incredible! These guys really know their stuff. Every single person that I have spoken to has been absolutely fantastic, kind, patient, knowledgeable and super helpful. Emma set up our insurances, including life and income protection. I was not the easiest person to pin down throughout the process and was often slow to respond and provide the required info, but they remained patient and I was grateful for the little nudges and reminders from Sara (in the form of a WhatsApp message that often came with rainbow and heart emojis!) no abrupt or rude emails or calls. Emma and her team are real people with a genuine passion for what they do and they really do care. Thank you for helping us get the cover we needed set up and in place.

10 April 2025
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Reply from Cover My Bubble

Thanks so much lovely lady! This is so kind or you. I'm very happy to have helped you get all the policies you need to ensure your bubble and income is protected properly. We believe it is better to give you time to assess all the options and help you make the best decisions for you and your family.
Thanks again, Emma xx

Rated 5 out of 5 stars

Cover My Bubble Genuinely Care...

Cover My Bubble genuinely care that you get the best package for you and your family within your affordability. Emma and her team are real, not a corporate call centre unseen and they will do all that they can to meet your needs. Emma shares her personal heartbreak, which is the foundation to her whole purpose - she gets the darkest days and wants your family (bubble) to be as protected as you can, as she wasn't.

I first came across Emma Astley (covermybubble), the boss on Instagram - she's passionate about spreading the word on the importance of insurance to protect your family, she's making it as fun as possible and trying to breakdown the barriers and improve knowledge for people to actually understand the importance, the best options and what that actually means e.g. its not just for buying a house or for home owners! They are also working with insurers where possible to further improve policies from better cover options and more inclusivitity.

When I contacted Cover My Bubble, my family already had Life Insurance and Income Protection, purchased 6 years prior when we bought our first house. From the Instagram posts and another year of insurance price increases, I no longer felt my family had the best cover. Thanks to Cover My Bubble, we now have much better cover and for less money!!

Due to a car accident it was best for me to stay with my current Income Protection cover, but the team still worked so hard to contact and challenge the insurance providers directly for better options. For now I will stay where I am, but I will be back in touch with the team to change as soon as I can!

Even just a conversation with the Cover My Bubble team will be worth your time, whether your new to insurance and protection covers or if you already have something in place. Get booked in with the team 😊

28 June 2024
Unprompted review
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Reply from Cover My Bubble

Wow, just WOW! Thanks a million, this is so amazing of you. I really appreciate the time it has taken you to write this. It makes me very emotional and proud that we are doing the right things for everyone of our clients.
I am SO happy you have the best cover for you and your family. I really enjoyed our chats and that I got to help you.
Always here for you in the future. Love and thanks, Emma & the team xx

Rated 5 out of 5 stars

Incredible service from a wonderful…

Incredible service from a wonderful team of knowledgeable and friendly women. Highly recommend to support others with understanding their options and getting the best deal for their families.

4 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks so much Laura, we love this. It was lovely to chat to you and get you and the kids covered. Emma xx

Rated 5 out of 5 stars

Excellent customer service and piece of mind

The team were all so helpful and informative. Never once did i feel pressured into taking anything out and I was given multiple options with different price ranges. We've saved over £10 a month as a couple and we are now properly covered should the worst happen. Thanks ladies. Would highly recommend 🙂

4 March 2025
Unprompted review
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Reply from Cover My Bubble

This is great to hear Katie, thank you so much. It is always good to hear that you believe you have the best insurances for your family and circumstances. It shows we have done our job properly. Always here for you. Thanks, Emma xx

Rated 5 out of 5 stars

Really helpful ladies that made sorting…

Really helpful ladies that made sorting life insurance so easy. They also helped me sort cover for my daughter and took the hassle out of everything! Have recommended to everyone I know!

12 March 2025
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Reply from Cover My Bubble

Thanks Stacey. We're very happy you have had a brilliant experience with us, to sort out both yours and your daughters insurances out. We're good listeners and will help wherever we can. Always here if you need a chat or help in the future. Thanks, Gemma xx

Rated 5 out of 5 stars

Cover my bubble is the best!! 🫶

Cover my bubble is the best, definitely a 5* Such an easy process from booking an appointment to suit you all the way through to getting a policy! Everything was made so clear and everything explained to me and answered all my questions. Everyone I spoke to was super helpful, very friendly and professional. Thank you for making this so easy for us and getting us the best cover for the best price! Peace of mind knowing we are covered, thank you so much!! xxx ❤️

20 March 2025
Unprompted review
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Reply from Cover My Bubble

Wow, thanks so much Stacey! We love to be called the best!
It makes us really proud to hear that the process was easy, booking was flexible, you got clear explanations and we were helpful and professional for you. Great to provide you with the best cover for you and at a good price. Thanks again, Emma xx

Rated 5 out of 5 stars

Such a lovely company to deal with

Such a lovely company to deal with. Gemma was so understanding with all my different requests and helped me get our costs down but increase our cover. Highly recommend and thank you so much for your help!

20 March 2025
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Reply from Cover My Bubble

Oh thanks Harriet, that's lovely of you! I'm happy to hear that I helped you get save but get more suitable cover for your bubble. Thanks, Gemma xx

Rated 5 out of 5 stars

Super helpful team

Gemma and the team made the whole process so seamless! They explained everything to me in an easy to understand way. Great experience and I'm happy I've sorted this for my family!

19 March 2025
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Reply from Cover My Bubble

Thanks so much Kavita. We really appreciate you leaving this review for us. We're glad we looked after you in a super helpful way. Great to get your bubble covered! Gemma xx

Rated 5 out of 5 stars

Super helpful

Super helpful, really friendly, gave thoughtful and considered advice. Would highly recommend Cover My Bubble.

24 November 2024
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Reply from Cover My Bubble

Thanks for this Holly, it's very kind of you. It was great to get you and your son covered. Gemma x

Rated 5 out of 5 stars

Fantastic service

Gemma has been so helpful in ensuring my family of 4 is covered should anything happen to any of us. The efficiency and communication has been amazing and i now have full peace of mind that should the worst happen, my family will be financially ok without me. Thank you so much

7 March 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Oh thanks so much Chloe. It was great to chat to you and then help you decide on the best policies for you and the family. The whole family is covered now. Here for you if/when you need us. Thanks, Gemma x

Rated 5 out of 5 stars

Excellent support and guidance

Excellent support and guidance. Each step was explained thoroughly.

6 March 2025
Unprompted review
Cover My Bubble logo

Reply from Cover My Bubble

Thanks Erin. Lovely to speak to you and get you and your daughter covered. Emma xx

Rated 5 out of 5 stars

Amazing Team :-)

Amazing.
What a wonderful experience with this lovely team.
They were very supported during the whole process, really pleased with service.
they guidance and support was incrediable.
Totally recomended.

14 February 2025
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Reply from Cover My Bubble

Thanks Diana. I'm so glad to hear you had a great experience with us. Life Insurance is daunting enough, so your chats with us need to be informative and friendly. It was lovely to discuss all options with you and thanks for you review. Emma xx

Rated 5 out of 5 stars

Amazing people, highly experienced.

The guys at Cover My Bubble are blooming fantastic! This is the second time I've gone through them to get my life insurance and they couldn't have been more accommodating. They're with you every step of the way and exceptionally personable! I cannot fault them in the slightest!

21 February 2025
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Reply from Cover My Bubble

Wow, thanks Hannah. It's great to keep looking after you. Nothing is too much trouble. Thanks for taking the time to do this and for coming back to us. Emma xx

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