Cover My Bubble Reviews 

729
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful, making the process comfortable and easy to understand. Many people frequently highlight the exceptional service, noting that it is personal, efficient, and tailored to individual needs without any pressure or rush. Reviewers appreciate the clear explanations, lack of jargon, and the straightforward process, which makes complex topics manageable. Consumers also found the pricing competitive, often saving money while receiving comprehensive coverage and feeling genuinely cared for, ensuring peace of mind.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Service

Users describe positive interactions with service, consistently highlighting the fantastic and professional... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the team's patience,... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as easy,... See more

Price

Consumers find price to be positive, with many reviewers reporting that the company helped them secure cheap... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. No pressure selling - just options and explanations the whole way. Made me feel completely comfortable with my choices. Really speedy replies and quotes. Have r... See more

Company replied

Rated 5 out of 5 stars

Extremely friendly and knowledgeable staff. They really are on your side, and will work to your requirements and budget, I was never ever pushed into more expensive policies. Previously only my Husban... See more

Company replied

Rated 5 out of 5 stars

I used cover my bubble to review my different insurances to check that my husband and myself where getting the best deal. I found the whole process really easy, meetings via video link and exchange of... See more

Company replied

Rated 5 out of 5 stars

From first contact to receiving my policy documents the team have been great to deal with. Very friendly and very knowledgeable. I had an existing policy with somebody else which they were happy to lo... See more

Company replied


Company details

  1. #11 of 53 best companies in Life Insurance Agency
  2. #4 of 21 best companies in Income Protection Insurance Company
  3. #6 of 230 best companies in Insurance agency
  4. #11 of 175 best companies in Insurance broker
  5. #1 of 10 best companies in Personal Insurance Company

Written by the company

Whether you need insurance for your family, mortgage, children, personal circumstances or funeral costs, we have the experience to help you find the policy that’s right for you. We are committed to providing you with the highest level of protection at affordable prices. If you are in need of life insurance quotes for a new or existing policy, please check with us first. We can do a life insurance comparison with lots of companies and get a quote for cover to you soon, with our online calculators.


Contact info

5.0

Excellent

TrustScore 5 out of 5

729 reviews

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5.0

All reviews

(729)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An absolutely wonderful company

An absolutely wonderful company who have provided so much help. As a dyslexic, having help with the admin side of all of this is invaluable, and I wouldn't have been able to do it without you guys, thank you

26 June 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Freddie. It was a pleasure to chat and help you through the paperwork etc. Great to get you and the kids covered. Emma xx

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Everything explained clearly step by step. Will definitely recommend to others! Thankyou to all the team at Cover My Bubble! X

17 June 2025
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Reply from Cover My Bubble

Thanks for this Laura. Great to hear that everything was clearly described to you and the process was straight-forward. Here if you need us! Gemma xx

Rated 5 out of 5 stars

Always a fantastic experience taking…

Always a fantastic experience taking out insurance through cover my bubble. The girls could not be more helpful and honest! 5* service always!

26 June 2025
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Reply from Cover My Bubble

Thanks Jessica. Another review from you is very kind. Great to have you returning to us to top-up your policies for your new circumstances. Charlotte xx

Rated 5 out of 5 stars

A lovely team and always more than…

A lovely team and always more than happy to help … even months after purchasing our insurance!

18 December 2024
Unprompted review
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Reply from Cover My Bubble

Thanks so much Carys. We're here for you for the life of the policy so reach out whenever you need. Great to chat and get a good bundle of protection for your whole family. Emma xx

Rated 5 out of 5 stars

friendly, helpful and easy to deal with in a complicated marketplace

Cover my bubble were friendly, helpful and listened to my needs. They worked with me to find the right cover for my circumstances and that of my family. They made the process easy.

11 June 2025
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Reply from Cover My Bubble

Thanks Rosie. It was lovely to chat and get your Life, Critical Illness AND ChildShield cover in place. I'm glad to hear you found it an easy process and that we were all friendly. Emma xx

Rated 5 out of 5 stars

Fantastic service

Fantastic service, the girls were so helpful, friendly and gave great advice.

11 June 2025
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Reply from Cover My Bubble

Thanks for the review Laura. It was great to speak to you and take the important details. The quotes are on there way and we'll be in touch soon to check on you. Thanks, Gemma xx

Rated 5 out of 5 stars

What a brilliant team of people

What a brilliant team of people! Emma is down to earth and completely relatable. She is easy to talk to and is super helpful, answering any questions I had. They were quick in responding and not bombarding with messages once i had received the quotes.
Have already sent my sister to them to get herself covered, will be recommending them to everyone I know.

4 June 2025
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Reply from Cover My Bubble

Oh, thanks so much Stephanie. We really appreciate your kind words on how we looked after you. Thanks too for the referral of your sister. Great to get you and Lily covered. Emma xx

Rated 5 out of 5 stars

Just the best company I have ever had…

Just the best company I have ever had the pleasure of dealing with!
Amazing staff, nothing is too much trouble, aftersales care is second to none.
I have never felt under any pressure to purchase a policy and the team are so paitent.

21 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Danielle. We love how you found our service and aftersales a pleasure! We find there is no point in putting pressure on people as that doesn't reassure anyone! It was lovely to chat and get your bubble covered. Emma xx

Rated 5 out of 5 stars

Lovely staff, very helpful

Had a great experience, had to tweak our quote a bit for affordability, they were great with doing so, really lovely ladies who were easy to deal with and found the best for what fit our family

22 May 2025
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Reply from Cover My Bubble

Thanks April. It was lovely to chat to you both and finally get the cover to suit your affordability as well as the cover you needed. Great to chat and get your bubble covered. Emma xx

Rated 5 out of 5 stars

Fantastic company took out my first…

Fantastic company took out my first life insurance a few years ago. After really struggling to get life insurance from other companies due to health reasons at the time, cover my bubble not only got me a really good amount of cover but at a price that was really affordable for me! Now my health is getting better I wanted more cover and again cover my bubble smashed it! Even more cover for pretty much the same as I was already paying! What a feeling knowing my children will be taken care off if anything was to happen to me! I couldn't have done this withought you truly. The staff are fantastic they do all the leg work, and are very thorough. All I can say is thank you so much your buissness is a god send for people like me.

22 May 2025
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Reply from Cover My Bubble

Thanks so much Shannon. It's lovely for us to help current clients and improve on their cover when circumstances change for the better. It's lovely that you're thinking of your kids for the 'what if' moments in your life. We'll always be here for you and your family. Great to chat again. Emma xx

Rated 5 out of 5 stars

10/10 service, the best insurance company

I’ve been using CoverMyBubble Ltd for around 18 months now, and I genuinely couldn’t speak more highly of them.

Every single interaction I’ve had with the team has been an absolute pleasure. From day one, they’ve made everything feel warm, personal, and completely stress-free, it never feels like you're dealing with a faceless company. Instead, it feels like chatting with genuinely trustworthy friends who have your best interests at heart.

Most recently, I had the pleasure of working with Emma Astley, Joanne Houghton, and Gemma McAvoy to arrange income protection. They were all incredibly knowledgeable, patient, and reassuring throughout the whole process, making something that could feel complex or daunting feel easy and straightforward.

Their approach is not only professional but also deeply human. They take the time to understand your situation, explain everything clearly, and make sure you feel supported every step of the way.

I wouldn’t hesitate for a second to recommend CoverMyBubble to anyone looking for insurance. Whether it’s life cover, income protection, or anything else they offer, you're in the very best hands. They really are a rare gem in the world of insurance.

1 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Lily for sticking with us and writing another kind review for us.
We're very happy we make you feel this way about how we look after you and provide you with customer service that you expect to receive. You now have a few policies through us and we're glad to hear that each person you have communicated with has treated you professionally and personable.
Thanks in advance for any recommendations you give to family and friends. Emma and the team xx

Rated 5 out of 5 stars

Wouldn’t go anywhere else

Cover my bubble were amazing from the very start. We were referred after a friend took out policy for her family and friends and said how easy it was to understand. She was not wrong at all. They have done all the work all I have done is explain our details. We took out extra cover for our daughter which was so well explained. And easy to set up.
Everyone we spoke to was so lovely and personable and Gemma was so good. Especially keeping us posted whilst we waited for the doctors to respond. So glad we made contact and would recommend to everyone! They are amazing and it means even more than the company is family run and started with families in mind after their own experience.

1 March 2025
Unprompted review
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Reply from Cover My Bubble

Wow, thanks guys! It's lovely to have families come to us after being recommend by others. We're happy you also found us understandable, personable and amazing! Thanks again to you both. Gemma xx

Rated 5 out of 5 stars

They took all of the stress and complication out of the process!

Honestly I have needed to sort my life insurance for an embarrassingly long time but found it so overwhelming UNTIL we were recommended Cover My Bubble!! They made it SO simple right from the start!! I don’t know why I put it off for so long! I would 100% recommend Cover My Bubble to everyone! They break down all the complicated terms and made the whole process so simple and stress free, thank you!

25 April 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Amy! I'm so happy that you found the whole process stress-free and not complicated. That's the way we want it to be, as life insurance can be daunting. Lovely to chat to you and get your kids, young and older, covered as well as you and hubby. Thanks again, Gemma xx

Rated 5 out of 5 stars

Excellent customer service and a personal touch 🌟

From the moment I started following cover my bubble on Instagram, I knew I wanted them to advise us on the right life insurance. I had gathered tips from their regular posts/stories, knew what changes I wanted in a new policy and their customer service has been second to none. I wouldn't hesitate to recommend and feel relieved that we are in such good hands 🩶

17 April 2025
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Reply from Cover My Bubble

Oh thanks Tyanna. We love Instagram and are so happy to hear that we give a good vibe on there and hopefully educate and raise awareness too. Thanks for your kind words and for trusting us. Emma xx

Rated 5 out of 5 stars

The girls at cover my bubble are…

The girls at cover my bubble are brilliant, explained everything so thoroughly so I could understand and knew what was best for my family! Wouldn’t hesitate to recommend them if you need life insurance. Feel so much better knowing we now have things in place if anything was to happen. ⭐⭐️⭐️⭐️⭐️

8 May 2025
Unprompted review
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Reply from Cover My Bubble

Thanks so much Tori, this is lovely of you. Great to chat and get your whole bubble covered. Thanks for the recommendations too. Love Emma xx

Rated 5 out of 5 stars

Kind and Efficient Approach

I found the process of sorting out life cover quite emotional as it isn't something you ever want to have to use and it prompts you to think of very sad and difficult situations however Cover My Bubble helped to make the process easier and less stressful for me by their kind and efficient approach I would 100% recommend them

8 November 2024
Unprompted review
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Reply from Cover My Bubble

Thanks Jessica. We understand that everyone has different circumstances and family history, and we try to make things safe and easy to disclose. I'm happy to hear you got our considerate service during your experience of life insurance etc. Thanks again, Gemma xx

Rated 5 out of 5 stars

Cover My Bubble made the process to…

Cover My Bubble made the process to switch all of our insurances really easy. They managed to get us much more comprehensive cover than what we had before and I feel like we are covered for every eventually now. Thanks so much! X

2 May 2025
Unprompted review
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Reply from Cover My Bubble

Thanks Michelle. I'm so glad you feel this way. We loved chatting and switching you all over and getting you both and the kids covered. Thanks, Gemma xx

Rated 5 out of 5 stars

Amazing company

Amazing company. The team at cover my bubble were amazing at helping me and my husband sort out our life insurance. The customer service was amazing and they answered all our questions quickly and efficiently

30 April 2025
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Reply from Cover My Bubble

Thanks Beth, this is lovely of you. We're grateful that you found our service amazing, quick and efficient. It was great to chat and get your whole bubble covered, including the kids. Thanks Emma and the team xx

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