Cox Motor Parts Reviews 

24,520
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 2,666 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally fast delivery service and extremely secure packaging, ensuring that all ordered car items arrive promptly and in pristine condition. Consumers consistently appreciate the clear website, competitive pricing, and exceptionally helpful staff who thoroughly check vehicle details to supply the correct parts. However, some customers also noted that specific product prices or standard delivery fees could occasionally be slightly higher than anticipated. Despite these specific details regarding extra costs, most everyday shoppers remain extremely satisfied with the overall shopping experience and dependable service.

What people talk about most

Delivery service

Customers report widespread satisfaction with the fast and efficient delivery service. Reviewers frequently... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of genuine OEM... See more

Service

People report positive experiences with service, highlighting a consistently fast, professional, and... See more

Price

Reviewers highlight positive aspects of price, consistently reporting competitive costs and great value for... See more

Order

Consumers find order to be positive, highlighting a straightforward and efficient process. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered some Genuine Honda S2000 front brake calipers . They arrived the following morning and were fitted to my car by Vertu Honda in Nottingham who were unable to source replacements before October... See more

Company replied

Rated 5 out of 5 stars

Always an excellent 1st class service from Cox Motor Parts in all areas. The website is clear and easy to use with a good selection of delivery options to accommodate your requirements. I ordered on a... See more

Company replied

Rated 5 out of 5 stars

Ordered a Yuasa replacement battery for my Honda Jazz . When arrived it was damaged and had emailed Cox Motor Parts and within 2 working days I received a replacement battery and uplift of damaged one... See more

Company replied

Rated 5 out of 5 stars

Super quick in responding about a part that was not listed on the website. Item ordered and delivered within two days, which for a non stock part I thought was fantastic. Kept up to date on the pro... See more

Company replied



Company details

  1. #2 of 93 best companies in Auto parts shop

Written by the company

Cox Motor Parts are an authorised Honda dealer situated in the North West of England, offering an extensive range of genuine honda parts online at what we believe to be the very best UK prices. Whether you are looking for Honda brakes, clutch kits, batteries, full service kits or a whole host of other genuine Honda spare parts and accessories, we are committed to bringing you not only a great range of products but also a fantastic level of customer support and after sales service. When it comes to replacing parts on your Honda, we believe that only genuine Honda parts will do and, as such, stock only these with the exception of a number of parts and accessories from Autoglym, LUK, Castrol, Mobil and others, however you'll see these clearly marked. By using genuine Honda parts, you'll notice the difference in the performance of your car and be confident that you're replacing like for like. Only the best will do and that's exactly what we offer. It is widely acknowledged that if you want your Honda to run as it was engineered to, only genuine Honda parts will do. Be sure to keep your Honda a Honda and replace everything from brake pads and discs through to clutches, batteries and other spare parts with nothing but genuine parts. Whilst we offer an extensive range of genuine Honda car parts, if you're struggling to find the parts you need for your vehicle, we welcome you to give us a call on 01524 68071 where one of our team will be only more than happy to help. From Honda Civic parts and Honda CR-V parts through to Honda Accord parts, Honda Jazz parts and all models in between, at Cox Motor Parts, our priority is bringing you the parts you need, when you need them, at the very best online prices!


Contact info

4.9

Excellent

TrustScore 5 out of 5

25k reviews

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Asks customers to review

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Replied to 80% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(24,520)

2,487 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You get what you pay for

Tried to do a cheaper option by buying the part on eBay but it wasn’t correct. Came across these guys and the fact you put in the number plate provides a bit more confidence and protection. Part was perfect and arrived promptly. Would absolutely use again.

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for the fantastic review, Sean! We're pleased the part fitted perfectly and arrived promptly. Our registration lookup tool is designed to help customers find the correct parts first time, avoiding the frustration you experienced elsewhere. We appreciate you giving us a try and we're delighted we could get you sorted quickly. We look forward to helping you again in the future. If you ever need any assistance, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very quick delivery considering I live…

Very quick delivery considering I live in cornwall, great fitment

4 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Mr Lewis. We're delighted the part arrived quickly to Cornwall and fitted perfectly. Our warehouse team works hard to ensure prompt dispatch across the UK, and it's great to hear this made a difference for you. We appreciate you taking the time to share your positive experience. Should you need any parts in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review! We're delighted to hear you were pleased with our communication and delivery service. Getting parts to our customers quickly and keeping them informed throughout is something we strive for with every order. We really appreciate you taking the time to share your positive experience. If you need any motor parts in the future or have any questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 4 out of 5 stars

Generally pleased but thought the Jazz…

Generally pleased but thought the Jazz logo could have been better quality

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your review, Colin. We're pleased you're generally happy with your order. We appreciate your feedback about the Jazz logo quality. Our logos are designed to meet OEM specifications, though we understand expectations can vary. If there's a specific quality concern with the product, we'd be happy to look into this further for you. Please contact us at sales@coxmotorparts.co.uk with your order details and we'll be glad to discuss this with you directly.

Rated 2 out of 5 stars

Bad webpage set up and communications

order the part i need of there website. Then i heard nothing, no e-mail etc. I had to contact them, to find out where my order was. Got told i had been refunded. Then i had to just to be told there webpage was out of date and they sent me the new link where the part was alot dearer. Awful set up and communications.

28 July 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your review and we sincerely apologise for the confusion and frustration this caused.

To explain what happened — your order was placed on our development website, which is an internal test site used by our technical team and should not have been publicly accessible. This was a genuine technical error on our part and we are sorry that it resulted in a poor experience for you.

Because the development site does not process real orders, we were unable to fulfil your purchase and issued a full refund as quickly as possible. We appreciate that the lack of proactive communication while we investigated was frustrating, and we take that feedback on board.

The pricing difference you noticed was simply because our live website reflects current up-to-date pricing, whereas the development site contained outdated information. We would never look to profit from this situation and the refund was issued in full without delay.

We have since taken steps to ensure the development site cannot be accessed publicly. We are sorry this happened and hope you will give us the opportunity to serve you correctly through our main website at coxmotorparts.co.uk.

Cox Motor Parts

Rated 5 out of 5 stars

Brilliant service

Brilliant service

4 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Richard! We're delighted to hear you had a brilliant experience with us. Providing excellent service to our customers is what we strive for every day, and it's wonderful to know we hit the mark for you. We really appreciate you taking the time to share your feedback and hope to assist you again with any future motor parts needs. If there's anything else we can help with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great original manufacturer part.

Great original manufacturer part.
Honda mats - brand new, just as described.
Delivered quickly and as promised.
Great price and reliable service.
Definitely recommend them.

4 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for taking the time to share your positive experience, Phill. We're pleased the Honda mats met your expectations and arrived promptly. We work hard to supply genuine OEM parts at competitive prices with reliable service, so it's rewarding to know we've delivered on that for you. Your recommendation means a great deal to us. If you need any parts in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We appreciate your custom.

Rated 5 out of 5 stars

Great price

Great price. Safely packaged & super fast delivery. 👌

4 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, GPA! We're delighted you were pleased with the pricing, packaging, and delivery speed. Our team works hard to ensure parts arrive safely and promptly, so it's great to hear we got it right for you. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future. If you ever need assistance with your next order, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Fair price

Fair price, well packaged and delivered promptly. Bought from here as most places bundle a spray bottle with Würth brake cleaner and don't just sell the liquid only. Well done.

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your review, Chris. We're pleased the brake cleaner arrived promptly and well-packaged. We do try to offer products both individually and in bundles where possible, as we understand customers have different needs. It's great to hear this flexibility worked well for you. We appreciate your custom and look forward to serving you again. If you need anything in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great company to deal with and fast…

Great company to deal with and fast delivery of high quality parts. I am truly grateful. Also on my last order I ordered something and then very quickly needed something else. Without me asking they combined the orders and refund one of the delivery amounts. Outstanding thank you

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Anthony. We're delighted that you're pleased with the quality of the parts and delivery service. It's great to hear that our team was able to combine your orders and refund the extra delivery charge – we always try to help our customers wherever possible. We really appreciate you taking the time to share your experience and look forward to assisting you with any future orders. If you need anything, please contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very please with items good price and…

Very please with items good price and very quick delivery

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Peter! We're delighted to hear you're pleased with your items and that our pricing and delivery met your expectations. Getting orders out quickly whilst maintaining competitive prices is important to us, so it's great to know we delivered on both fronts for you. We appreciate you taking the time to share your experience and look forward to helping you with any future motor parts needs. If there's anything else we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Good price and product

Good price. Good quality product. Good service.

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Bob! We're delighted to hear you're pleased with the pricing, product quality, and service. It's great to know we met your expectations across the board. We work hard to offer competitive prices without compromising on quality, so your feedback is much appreciated. If you need any further assistance or parts in the future, please don't hesitate to contact us at sales@coxmotorparts.co.uk. We look forward to serving you again.

Rated 5 out of 5 stars

Always quick and effective service and…

Always quick and effective service and helpful staff if any issues arise.

2 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your wonderful review, Graham! We're delighted to hear you've experienced quick service and found our team helpful when needed. Supporting our customers efficiently is what we aim for, and it's great to know we're getting it right for you. We appreciate your continued custom and look forward to assisting you with your future motor parts needs. If there's ever anything we can help with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Ordered oil

Ordered oil, good price well packaged arrived quickly. Happy to use again

2 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your positive feedback, Shaun. We're pleased to hear your oil order arrived quickly and well-packaged. Competitive pricing and reliable delivery are important to us, so it's great to know we met your expectations. We appreciate your business and look forward to serving you again in the future. If you need any assistance with future orders, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great stuff, fair prices and even better customer service

Great stuff, fair prices and even better customer service.

I purchased some Wurth cleaners from this website and one set had an issue and upon contacting the website, it got resolved in less than 12 hours and package resent.

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your review, Dr Smith. We're pleased we could resolve the issue with your Würth cleaners quickly and get a replacement sent out promptly. Our team works hard to ensure any problems are sorted efficiently, so it's great to know this was your experience. We appreciate your comments about our pricing and service. If you need anything in future, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Not expected. Very good service

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Andy! We're delighted that our delivery exceeded your expectations and that you're pleased with the service. Fast dispatch is something we prioritise to get you back on the road quickly. We appreciate you taking the time to share your experience and look forward to helping you with any future motor parts needs. If there's anything else we can assist with, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Super service…

Order delivered promptly and delighted with the service. Fair price too. Excellent.

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Artie! We're delighted to hear your order arrived promptly and that you're happy with both the service and pricing. Customer satisfaction is what we strive for, and it's wonderful to know we met your expectations. We appreciate your business and look forward to serving you again in the future. If you need any further assistance, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, Kenny! We're delighted to hear you had a positive experience with our service. Customer satisfaction is important to us, and it's great to know we met your expectations. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. If you ever need any motor parts or have questions, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

Rated 5 out of 5 stars

Great price very quick delivery car…

Great price very quick delivery car mats fit perfectly

3 August 2026
Cox Motor Parts logo

Reply from Cox Motor Parts

Thank you for your 5-star review, James! We're delighted to hear that your car mats arrived quickly and fit perfectly. Competitive pricing and fast delivery are priorities for us, so it's great to know we met your expectations. We appreciate you taking the time to share your positive experience and hope to serve you again in the future. If you need any further assistance with parts or accessories, please don't hesitate to contact us at sales@coxmotorparts.co.uk.

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