The price and delivery detail was good. However we had to be away when the delivery was scheduled. We left additional details with a helpful customer services member of staff, for the driver to ac... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This Company is brilliant and would recommend them to anyone. We have used them for our heating oil for the past 12 years as they are local and can’t fault them. Prices are always the best they can gi... See more
Company replied
Have used this company since we moved to Suffolk nearly 7 years ago, using oil was a totally new experience for us but we've managed. The staff on the phone and drivers are friendly and informed web... See more
Company replied
Hi, excellent service as always, thank you. Could you ask the office that sent the delivery date confirmation to use the English date format please? They obviously used American as I was told the del... See more
Company replied
Company details
- #18 of 25 best companies in Fuel supplier
- #4 of 4 best companies in Diesel fuel supplier
- #26 of 41 best companies in Energy supplier
- #9 of 12 best companies in Heating oil supplier
- #108 of 120 best companies in Heating service
Information provided by various external sources
CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuel to domestic, commercial and agricultural clients across East Anglia. Today a staggering 50,000 homes and businesses throughout the East of England now rely on CPS Fuels to supply their fuel requirements, whether that’s; Heating Oil Gas Oil Derv Paraffin Kerosene Farm Diesel Lubricants Solid Fuels CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery. Don’t order until you’ve spoken to CPS.
We're local, we're best, we're CPS
Written by the company
- We're local
- CPS Fuels is proud to be a truly local and established family firm, that provides competitive pricing all year round. With local depots across the East, a large fleet operated by experienced drivers you can be sure of a timely delivery.
- We're best
- CPS Fuels has grown from small beginnings back in 1970, to one of the Easts largest independent fuel suppliers. Supplying heating oil and commercial fuels to domestic, commercial and agricultural clients across East Anglia. As our business and range of products has grown, CPS Fuels has also built a reputation for being reliable, friendly and trustworthy.
- We're CPS
- All of the CPS family take great pride in building on the companies’ reputation for being reliable, friendly and trustworthy. The team here at CPS are passionate about providing the best price and service to all our customers.
- Your local Jet Distributor
- CPS is proud to be an approved distributor of Jet, giving our customers the benefit of Jets global brand and product security, delivered by friendly people with great local knowledge.
- Hello Mister C
- Mister C is the friendly mascot that has worked with our local depot teams over the past several decades. Today Mister C still gets out and about from time to time and you may be lucky enough to see him supporting a local charitable cause or getting involved in a community project or two.
Contact info
Stanfield Road, NR18 9QY, Wymondham, United Kingdom
- 01953 713950
- domestic@cpsfuels.co.uk
- www.cpsfuels.co.uk
4.4
Excellent
10k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 1 week
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Delivery was fast
Delivery was fast, only had to wait 2 days. However I wasn’t allowed to pay on delivery which was annoying. I have been using CPS fur several years and always paid on time . They told me it was because people weren’t paying!!
1 June 2026
Reply from CPS Fuels
I am so sorry we didn't provide the usual service to yourself & I would like to apologise. The company is reviewing it policies and some changes are coming onto place. When you are next looking to order, please contact the sales team as I have made some notes on your account so yo0u can pay once delivered.
Reply from CPS Fuels
Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.
Reply from CPS Fuels
Thank you for leaving us a five-star review, we are delighted that you are happy with our service.
Told by driver I had to move my car…
Told by driver I had to move my car when I told him I couldn’t he wasn’t happy and still said I needed to move it ! I told him I can’t drive as list knee operation still gave me attitude! Never been told to move the car before the drive it more tan 2 cars wide
27 May 2026
Reply from CPS Fuels
Thank you for sharing your feedback and we're sorry to hear about your experience you have received. I have made some additional notes on your account and asked the logistics team to send a memo out to all drivers to ensure company standards are met at all times.
Reply from CPS Fuels
We hope to deliver to you again in the future.
on time and efficient
22 May 2026
Reply from CPS Fuels
Thank you for your valued custom and for taking the time to provide us with feedback. We are happy that you have been pleased with the service that we deliver.
All round good experience
Easy, clear, and well explained experience on the website.
The delivery drivers were really polite and efficient.
17 May 2026
Reply from CPS Fuels
Thank you for leaving us your positive feedback, we are glad you were happy with the service that we offer & a price that you were happy with.
Reply from CPS Fuels
Thank you for your valued custom and for taking the time to provide us with feedback. We are happy that you have been pleased with the service that we deliver.
Reply from CPS Fuels
Thank you for ordering your heating oil with us and many thanks for your feedback, it is very much appreciated.
Great customer service as usual.
15 May 2026
Reply from CPS Fuels
Thank you for ordering your heating oil with us and many thanks for your feedback, it is very much appreciated.
Reply from CPS Fuels
As a team we are pleased that we were able to help you with your heating oil requirements. We are happy that you valued both our service and price. Thank you for leaving us a five-star review!
A brilliant service fair prices even in…
A brilliant service fair prices even in these present climates no complaints from me
12 May 2026
Reply from CPS Fuels
Thank you for leaving us your positive feedback, we are glad you were happy with the service that we offer & a price that you were happy with.
Ordering online is easy and delivery is…
Ordering online is easy and delivery is almost earlier than expected!
8 May 2026
Reply from CPS Fuels
We are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review. Your support is greatly appreciated.
Reply from CPS Fuels
Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.
As always good service.
As always deliver as instructed and always friendly. It will be nice when prices go down again, that' down to Trump!
9 May 2026
Reply from CPS Fuels
As a team we are pleased that we were able to help you with your heating oil requirements. We are happy that you valued both our service and price, Thank you for leaving us a five-star review!
Came early,very efficient
29 April 2026
Reply from CPS Fuels
Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.
Reply from CPS Fuels
As a team we are pleased that we were able to help you with your heating oil requirements. We are happy that you valued both our service and price. Thank you for leaving us a five-star review!
Delivery was very quick and polite…
Delivery was very quick and polite driver, I was not happy that you did not send a text message the day before as requested to confirm delivery date.
Reply received and email and telephone number correct no email or text message was received
5 May 2026
Reply from CPS Fuels
Thank you for your feedback, I have on account that a text message and email was sent the day before delivery. Please feel free to contact us to make sure we have the correct details.
Good efficient service
Good efficient service
Price was clear
Delivery plan was clear
Job carried out without fuss etc
Thanks
G Rivers
1 May 2026
Reply from CPS Fuels
Thank you for leaving us a five-star review, we are delighted that you are happy with our service, and we hope to deliver to you again in the future.
Reply from CPS Fuels
Thank you for leaving us your positive feedback, we are glad you were happy with the service that we offer & a price that you were happy with.
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