Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whil... See more
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Review summary
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Reviews shaping this summary
Third time buying from Craghoppers on line. Items I bought were reduced in price. Great quality as usual. Always purchased craghoppers from my local Debnams store but unfortunately it closed so now I... See more
This is my second pair of Craghoppers walking shoes; the first pair was superb , lasting me almost three years of walking around seven miles per day. The Craghoppers store in Buxton didn’t have my... See more
Great products, sizes are good and the offer saved me money. I have had Craghopper clothing in the past and find it excellent, hard wearing and long lasting. The ordering process was very easy and del... See more
Company details
- #276 of 600 best companies in Clothing Shop
- #70 of 127 best companies in Activewear shop
- #58 of 87 best companies in Outdoor sports shop
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13k reviews
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Third time buying from Craghoppers on…
Third time buying from Craghoppers on line.
Items I bought were reduced in price. Great quality as usual. Always purchased craghoppers from my local Debnams store but unfortunately it closed so now I buy on line. Excellent quality and service.
17 July 2026
Regular customer
I've ordered a few things from Craghoppers now. Find ordering without complications and items true to size and excellent quality and value, especially during 'sale time'.
10 July 2026
I never received my ordered items owing…
I never received my ordered items owing to the ineptitude of the delivery company Evri.
17 July 2026
This is my second pair of Craghoppers…
This is my second pair of Craghoppers walking shoes; the first pair was superb , lasting me almost three years of walking around seven miles per day.
The Craghoppers store in Buxton didn’t have my size but advised me to use the website and explained that I would also save a significant amount of money by doing so.
Having placed my order, the shoes arrived on time and I’m now enjoying wearing them.
17 July 2026
Good online shopping website with…
Good online shopping website with accurate size guides and tech specs
15 July 2026
Great products from Craghopper
Great products, sizes are good and the offer saved me money. I have had Craghopper clothing in the past and find it excellent, hard wearing and long lasting. The ordering process was very easy and delivery prompt.
17 July 2026
Very helpful customer service who…
Very helpful customer service who efficiently dealt with my enquiry
10 July 2026
Item as described and received promptly.
14 July 2026
Good quality items delivered on time
Items were delivered on time and fit perfectly.
Trousers were of good quality
4 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I still don't have the ite
16 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Efficient delivery of my package
Up to date info on my package. Usual high standard of delivery by our local parcel courier.
16 July 2026
I have had a bad experience trying to…
I have had a bad experience trying to return an item. I am disabled and booked a pick up return. You have to do this via the Evri app. This has turned out to be a nightmare trying to get it to work. It does not recognise Craghoppers as a retailer. I will now have to ask someone to take the parcel to a local shop that deals with Evri parcels. Won't be shopping at Craghoppers again.
4 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Trendy Hat.
Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whilst remaining cool. I will get loads of wear from this lovely hat In the future.
Highly recommend this is my second hat .
16 July 2026
Never received my order
Never received my order.
I’m told I’ll receive a refund - which when I haven’t received anything is not really a token of apology, just acknowledgment of business failure
16 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.cragoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Had Crahoppers for years and they`re…
Had Crahoppers for years and they`re still going strong but I fancied some different colours.
16 July 2026
Fantastic Members Club
Love the members' club that rewards you with a member's price and free delivery. Certainly gives Craghoppers the edge when deciding where to buy active kit. Products are great too.
15 July 2026
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