Beautiful quality. Very comfortable, I opted for size M/L so I have full coverage around my neck area and face. Super for the current heat wave we are experiencing , full protection from the sun whil... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Craghoppers shorts & trousers. They can be used for everyday wear or walking. I recently purchased 2 pairs of the kiwi shorts. They are so comfortable, perfect fit with deep secure pockets. Gre... See more
Nosilife is a great product for those of us who seem to be a bug magnet and the garments carry a lifetime guarantee. The product arrived quickly but was too tight around the arms and chest despite bei... See more
This is my second pair of Craghoppers walking shoes; the first pair was superb , lasting me almost three years of walking around seven miles per day. The Craghoppers store in Buxton didn’t have my... See more
Company details
- #276 of 602 best companies in Clothing Shop
- #69 of 127 best companies in Activewear shop
- #58 of 86 best companies in Outdoor sports shop
About Craghoppers
Written by the company
About Craghoppers
Back in 1965 when Craghoppers hit upon the idea of turning a passion for travel into a bona fide business,the team felt like they were embarking on an exciting and at times perilous trip into the unknown. Looking back, their perseverance paid off and Craghoppers is now recognised as a global outdoor and adventure travel brand that specialises in walking and hiking trousers, waterproof and insulated jackets and insect repellent clothing.
Mindfully Made
Written by the company
- At Craghoppers, we believe that honesty, courtesy and respect are critical in all the decisions we make with customers, colleagues and the workers in our factories. We are doing what we can, when we can, to look after our planet. This means we’re committed to creating great products in a sustainable way and to make positive progress every year.
Guaranteed For Life
Products that last a lifetime
At Craghoppers, we are so proud of the quality of our garments that we offer a Guarantee For Life on all of our products. All you need to do is register it with us, keep your proof of purchase and it will be replaced for the same or like for like item.
Contact info
Basecamp, Mercury Way, M41 7RR, Urmston, Manchester, United Kingdom
- 0844 811 1022
- www.craghoppers.com
4.5
Excellent
13k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Still hasn’t arrived
Still hasn’t arrived. The courier is having trouble to deliver. Poor courier.
20 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Parcel of a package containing four…
Parcel of a package containing four items paid for with next day delivery was stuck at delivery Evri centre for long period. When checked on their help line, investigated and told had ben damaged in Transit!!? Then told later so damaged destroyed not to returned to supplier to confirm. Told to contact Craghoppers for replacement or refund, they bear no responsibility as a result of damage and loss, Craghoppers response immediate with refund. Made new order through wife and arrived within 48hrs! Excellent service from Craghoppers, Appalling from EVRI, no way of speaking to any body chatbox only therefore standard reply if they fail leaving responsibilty back to customer and supplier.
19 July 2026
All good, shirt just as described
All good. Shirt is just as described, comfortable fit and feels warm. Need some colder weather to test it out!
12 July 2026
Simply a good product and a great…
Simply a good product and a great price.
Quick delivery and an easy return for the one item I didn't keep.
11 July 2026
Swift delivery and usual excellent…
Swift delivery and usual excellent quality of garments
19 July 2026
Great quality and prices
Great quality and prices again from Craghoppers, fast delivery as well
19 July 2026
Really efficient service (return and…
Really efficient service (return and refund) and fast replacement. Well made products at competitive prices.
19 July 2026
Have shopped with this company several…
Have shopped with this company several times liking their trousers which I find very good for dog walking of which I do a lot of.
Had my style and size in stock. Simple ordering. Dispatch was prompt, unfortunately, then handed to Evri who delivered late. Still pleased with service from Craghoppers.
18 July 2026
Hassle free purchase
Finding the item I wanted was easy, and ordering and delivery was no problem. I am pleased with the quality too.
18 July 2026
Hassle free shopping excellent delivery…
Hassle free shopping excellent delivery time.
Goes without saying excellent product
18 July 2026
Always a prompt decent service.
19 July 2026
Sizes are wrong
12 July 2026
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Craghoppers keep lying on adds about…
Craghoppers keep lying on adds about original price. They say their booots are 320 euros, down to 2 40 euro, then 140 euros. All lies. Their boots are not great and were never 320 euros. They lie.
8 July 2026
Unprompted review
Reply from Craghoppers
Hi
Thank you for taking the time to share your review.
We are sorry to hear of your experience. Please do contact us directly for assistance.
https://www.craghoppers.com/customer-service-hub/contact-us/
Thank you again for your review and we look forward to speaking to you soon.
Kind Regards,
Robynne
Feather light hoody
Just what I needed, a lightweight fleece for those summer evenings. Looks great as well.
18 July 2026
Craghoppers is such an excellent…
Craghoppers is such an excellent Company. I have been buying from them for years now, because their quality of products is superb. I know they are outdoor clothing specialists and I think they have been leading the way in rain wear in that until Craghoppers came into existence, it was only green and brown wax proof jackets was all you could buy, but now you can buy environmentally friendly raincoats that are fashionable too. I love the Company!
18 July 2026
Good quality product
18 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.