Craig Atkinson Removals Reviews 

235
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendly demeanor, and exceptional hard work, even under challenging conditions. People frequently highlight the outstanding care taken with all belongings, noting the team's efficiency and meticulous attention to detail throughout the entire moving process. Many reviewers emphasize how the team effectively reduced the stress associated with moving, providing a calm and reassuring presence. Excellent communication was consistently noted, alongside the staff's helpful and accommodating nature, which ensured a smooth and seamless journey from the initial inquiry to the final delivery.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their professionalism,... See more

Service

Reviewers consistently express high satisfaction with the service, describing it as excellent, professional,... See more

Customer service

Clients share positive opinions on customer service, with many expressing that the team made stressful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service from Craig, Jodie and their team. They safely packed and stored our belongings for us for over 12M and then delivered them all to us when our new house was ready. Nothing was too mu... See more

Rated 5 out of 5 stars

Craig's team of Andy and Kieron facilitated our house move yesterday. They were friendly, timely and professional, even when they had two heavy settees to carry up two flights of stairs! We would defi... See more

Rated 5 out of 5 stars

Absolutely brilliant service. I used this removals company to move my things into a storage container, and they were outstanding from start to finish. They took extreme care with everything — f... See more

Rated 5 out of 5 stars

I can’t recommend the firm highly enough. They managed to fit me for a removal date with only 7 days notice, allowing me to be in my new house before Christmas. The team, Mark, Lee and Karl were amazi... See more


Company details

  1. Delivery Company

Written by the company

Here at Craig Atkinson removals we provide a stress free home removal service. Whether you need to move locally or nationally we have various different options to suit your budget. We have been in the industry collectively for 15 Years. With the experience we hold we can almost guarantee that the service we provide will ensure that moving day will run as smoothly as physically possible. Some of the services we offer are as follows: - Home Removals local - Home Removals national - Free estimates (requires home visit) - Full or part packing service - Boxes supplied (new or used) - Dismantle and assembly service - Store pickups - Small storage solutions We have full insurance for hire and reward , goods in transit (up to the value of £10000), public liability insurance (up to the value of £1m) Our vehicles are fully equipped with protective transit blankets, strapping and webbing to ensure your goods are looked after as they was our own. Rest assured from the moment you call our office to the last box going into your new home, we will maintain a professional and friendly service throughout - you will not be disappointed. Thanks for reading, Craig Atkinson Removals Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(235)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Company

Craig's removal men, Andy and Cory were an absolute credit to the Company and themselves. Nothing was too much trouble: they took exceptional care of some large pieces of furniture and handled everything like it was their own property. I would not hesitate to use them in the future to move any furniture or property.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and communication

Excellent service and communication, nothing left to worry about, everything explained well and timely.
The removals team are very efficient and friendly, great bunch of guys, even with considerable delays they carried on without complaint.
Cant fault them…

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Complete Excellence

From the first contact we had with Craig, he was professional, knowledgeable and without doubt gave us complete confidence in his service. We then met his team who are equally excellent.
The communications we received leading up to moving day during and beyond have been second to none. Every aspect was considered and carried out. The day itself was completely under control and every care was taken with all our possessions. We were provided with boxes, tape and wrapping and a collection of these afterward.
I will recommend Craig and the team to everyone I know and cannot praise them all highly enough. They have restored my faith in customer service excellence.
We appreciate you all and thank you very very much.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

From Burnley to London and back again!

Andrew the driver had a mammoth task of collecting large items from several businesses in Burnley before heading down to the Houses of Parliament, which has a very strict and somewhat complicated system, involving screening an hour away from it. Nothing was too much trouble, he dealt with the curveballs professionally and all the businesses highly rated him. Very efficient and trustworthy.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Craig’s team are absolutely amazing

Craig’s team are absolutely amazing, from start to finish. The whole team were professional in every way. They kept us reassured, calm and made us laugh throughout the whole process, Thank you lads,
you are the best

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Top lads great removal firm.

Lee and Jamie were my removal team. Have to say they were absolutely fantastic. Such friendly lads who looked after my belongings so well and packed the van with extreme care and the expertise and skill in getting everything in and secured was fantastic. They got everything into my new house without a hitch and when the “independent” woman in me couldn’t get the feet screwed on my couch they did it for me. They couldn’t do enough. Such polite and helpful lads. If I was to move again (which I’m not planning on doing) I would absolutely use Craig Atkinson again and request Jamie and Lee specifically. If you are considering using this firm then I would say do.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

I can’t recommend the firm highly enough. They managed to fit me for a removal date with only 7 days notice, allowing me to be in my new house before Christmas. The team, Mark, Lee and Karl were amazing. They were polite, professional and respected both of my properties, despite the awful weather. They packed and unpacked, including all my garden pots, in 5 hours, with no breakages and left me very happy and grateful, with the added bonus of being competitively priced.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service.

Absolutely brilliant service.

I used this removals company to move my things into a storage container, and they were outstanding from start to finish. They took extreme care with everything — far more than I even thought to ask for. They made sure nothing touched the sides of the container (I wouldn’t have even considered that!), and they were careful with the softer items so nothing would get damaged over time.

They loaded the unit properly, safely, and with real attention to detail. I honestly felt totally looked after. Reliable, professional, and genuinely thoughtful.

Highly recommend.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Thank you so much, the move felt effortless. The team were so efficient, professional and organised. We couldn’t have asked for anything more. An excellent service.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service & Professional work

Great service, made the whole move way less stressful than we thought it would be. Craig and the team emptied our old house quickly and safely and even went back afterwards to pick up a few items that we had forgotten when doing the initial survey.

Well worth the money! Everything was stress free from the moment we enquired to the survey and then the day of the move. All of the team always helpful on the phone when arranging the move around solicitors and exchange dates.

Would 100% recommend these guys!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Quotation was fast and easy to do. Excellent communication in preparing the move.

Guys who did the move were fast, efficient and helpful and took the stress out of the move.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy process from the start

Easy process from the start. Craig and his team came over to provide a quote, really friendly and reassuring at this early stage prior to knowing we would opt to use them.
After accepting the quote, with postponement waiver after their advice, it was very easy to book and move appointment to suit via email or whatsapp. We had a small chain do doubted the need for a waiver but the day before our expected move there was a legal hiccup so thankful we took this up.
The day itself was a breeze with the guys that came to load the vans and were all loaded up within 3hrs, only delay to the entire day was obtaining the keys!!

Would definitely recommend and all the team we dealt with were a credit

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service!
Arrived on time and stayed until the job was done.
These guys do exactly what they say on the tin and so much more.
Would highly recommend Craig Atkinson Removals and we would not hesitate in using them again.
Well done and thanks.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing home move experience!

Amazing home move experience! From the initial communication to arrange a quote, to the end of the move, the whole process was so efficient and made easy.

Lee, Corey, Jamie and Andy were incredible. So happy, calm and friendly throughout. Making it a completely stress free two day pack and move. Could not have hoped for better, thank you!

I would very highly recommend.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Craig’s team were absolutely amazing

Craig’s team were absolutely amazing, from start to finish. The whole team were professional in every way. They kept us reassured, calm and made us laugh throughout the whole process, which is just what we needed as it was a really stressful and emotional time for us after being in the our family home for the last 30 years. Thank you lads, you were the best, Matt and Hilary x

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and very professional service…

Friendly and very professional service from start to finish. Great advice on planning our move on initial contact and then great support right up to our move day. The lads on our removal day never stopped and buy us at ease and just made the whole removal day stress free. Thank you!

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Worth every single penny!!!

Moving house is supposed to be one of the most stressful things you do. But not when Craig and his team are looking after you.

We took the packing service, I joked with Craig that I’d pop out for breakfast and come back and it would all be done…that’s exactly what happened.

Then the day after, his removal team arrived and packed the vans up (4 very large, immaculate vans), not just with the boxes but they dismantled all the furniture and took down all the electrical items. Then, at the other side, meticulously loaded everything into their new home. Taking great care an attention with everything they handled. We also had an issue with small doors not fitting things through but they worked at it, called in reinforcements and preserved.

Words cannot even express how much they made our lives easier this week. We had 3 kids, all happily in their rooms last night with little disruption - that’s worth every, single penny.

17 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look