Very helpful customer service, process was easy and the craftsmanship of our sign was amazing! We get so many compliments on our sign and ask where we got it from. We immediately refer them to Crazy N... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was looking for something to complete my wife's cozy cove with, trying to find something to make a statement. I came up with looking for a personal sign with a twist and , I found Crazy Neon Sign in... See more
I have purchased 3 separate products from Crazy Neon. ( and I am in the sign business in Billings Montana. ) I will continue to do so. The craftsmanship is outstanding, the communication is BETTER tha... See more
Communication was a 10/10 and my sign came in excellent, exactly how I wanted. So glad I chose Crazy Neon they did amazing and were very accommodating!
Company details
Written by the company
We want you to show the world of colors with the true magic of neon lights. And that's why we created Crazyneon—to give you the chance to completely personalize your area. We have a large team of creative individuals who go above and beyond to provide you with the greatest neon signs possible. We make sure that no customer leaves without the elegance of these presents, thanks to our global presence. Crazyneon is not just a company that offers bespoke neon sign services; it is also a concept that guarantees infinite fun and creativity with LED neon sign supplies, allowing you to express your imagination with your business, office, or home decor.
Contact info
415 Amwell Rd Ste 103, 08844, Hillsborough, United States
- (302) 600-1080
- hello@crazyneon.com
- www.crazyneon.com
4.3
Excellent
331 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I had to call the 800 number as I…
I had to call the 800 number as I wasn't comfortable navigating the web order myself! I spoke to a gentleman who was kind enough to walk me through the entire process & on top of that, he showed me how to save an additional 30%...I would highly recommend this company to ALL!!! Thank you Crazyneon :)
25 November 2023
The sign is just what I ordered and it…
The sign is just what I ordered and it came quickly. I love Brian able to adjust the brightness.
23 October 2023
Definitely Recommend Crazy Neon!
The process to create my sign was pretty easy. The checkout was efficient as well. I had no problems and I'm very happy choosing them!
20 October 2023
Had a custom neon made
Had a custom neon made. Customer service was great and final product was just as expected.
16 November 2023
Unprompted review
Beautiful light
Beautiful light. Package came packed very nicely and on time! Would order here again!
7 October 2023
purchased for my niece…
I purchased a neon (name) sign for my niece who is a freshman in college. She absolutely LOVES it! Fast shipping, and she said it was well-packaged to prevent any breakage.
25 September 2023
In love with my purchase
In love with my purchase! Easy to mount, bright and neat. Overwhelmingly happy.
3 October 2023
Providing feedback before completing my…
Providing feedback before completing my order. Because of that I changed my order to one of the suggestions.
26 October 2023
Simple and very fast to place the order
25 October 2023
So impressed
So impressed! Amazing quality. Fast shipping. Love the look. Only criticism is the anchors included are garbage. Used different ones and worked great. Can’t wait to show everyone!!
21 October 2023
High quality
The product was great--exactly as advertised, and I got it quickly and well-packed! I will be back.
19 September 2023
Love my neon light
Love my neon light! Its so cute! Shipping was super fast and the packaging was done really well. It came in perfect condition. Thank you!
10 October 2023
Great customer service
Not only is the sign perfect and exactly what I was hoping for, the customer service was fantastic. After ordering it I needed it by a certain day and they helped express it and worked with the shipping company to ensure it arrived at the right time. Their communication is fantastic. I love my sign. It makes me so happy every time I look at it. Also definitely recommend getting the dimmer remote! It’s mood lighting all in one!
15 September 2023
Sign for backdrop to a podcast.
Thanks so much! The sign looks great. I wish I had the ability to control how bright or dim the light is because we are using as a backdrop for a podcast video setting.
12 September 2023
Product exactly as expected and fast…
Product exactly as expected and fast shipping.
12 September 2023
Poor quality item
Poor quality item. Missing pieces of the letters. I expect a refund. Very disappointed.
5 October 2023
Reply from Crazy Neon
Hello Elizabeth, We are very sorry to hear about your experience. As we have been able to check that you have reached out to our team and the ticket is still open with us and I can assure you that we will provide you with the optimal solution for the issue being faced.
Not happy with the fact that we were in…
Not happy with the fact that we were in the back and forth of design and they had already begun the Design work.
12 October 2023
Reply from Crazy Neon
Hi Adam, we have investigated your case and noticed significant email correspondence following your order placement with us. To ensure timely delivery, we typically begin processing orders within 24 hours, sometimes even within 12 hours. However, you reached out to us 48 hours after placing the order, requesting modifications. Subsequently, after a week of email communication, you asked to cancel the order.
We were prepared to accommodate your requested modifications to ensure you received the best possible product. Nonetheless, our company policy allows for order cancellations only within 24 hours of placing the order. You had already exceeded this window when you first contacted us for the requested changes to the sign. In our recent discussion, you asked us to send the sign to you, which we are currently doing. We are confident that you will be delighted with the sign upon its arrival.
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