Create Blinds Online Reviews 

97
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service, great quality and well made. Quick delivery and kindness. Very pleased with my blinds. They look great and I love the material. I ordered twice. Highly recommended

Rated 5 out of 5 stars

I wish I had been able to find this company before because our recent purchase(roller blinds) is somewhat sensational. The added advantage of choosing a fabric covered facia -where you don't see "whi... See more

Company replied

Rated 5 out of 5 stars

I went to a blinds retailer nearby and they quoted £400 to supply and fit a large blind. Then I went online direct to the manufacturer and got the identical item for £157. I fitted it myself with som... See more

Company replied

Rated 3 out of 5 stars

We ordered a vertical blind. Upon receipt the after waiting 4 weeks the rail was bent and twisted. This had been done by the courier. The company sent a replacement rail very quickly and fitting went... See more

Company replied

Company details

  1. Blinds shop
  2. also in
  3. Window treatment store

Written by the company

We are a local family run business established in 1996 and are dedicated on giving a great, personal service to our customers. Being manufacturers and suppliers of all types of window blinds, most of our blinds come direct from our own factory, we can keep our prices low. We have a huge range of colours and patterns to choose from, all at affordable prices. We sell Roller Blinds, Vertical Blinds, Wooden Venetian Blinds, Faux Wood Venetian Blinds, Aluminium Venetian Binds, Digitally Printed Photo Roller Blinds, Children’s and Nursery Room Blinds, PVC Waterproof Blinds, Blackout Blinds. We have a easy to use website with safe online ordering. Order free samples before choosing your stunning window blinds.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.7

All reviews

(97)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered and paid for my blind on 13th…

I ordered and paid for my blind on 13th March …...Still have not received my blind and so I am not happy with no contact …...I know it is hard times with The Corona Virus …….But to receive no response from you is unacceptable …..

11 April 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

We apologise for your wait, unfortunately like the rest of the country we had to shut our showroom and factory down. This was a very difficult time for our company. We did our very best to catch up with any outstanding orders the second we opened again. We hope you were pleased with your blind.

Rated 5 out of 5 stars

Easy, no hassle experience

Easy experience. No hassle. Relatively fast shipment (compared to what other reviewers have indicated). Helpful customer services.

All in all, nothing to complain about and the baby room looks adorable!

6 April 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Thank you so much for your honest review, we really appreciate it.

Rated 5 out of 5 stars

Brilliant service fabric really thick…

Brilliant service fabric really thick excellent quality looks beautiful and easy to fit Well done create blinds

5 March 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

That's great to hear, thank you for your lovely review

Rated 1 out of 5 stars

Please don't waste your valuable time

Please don't waste your valuable time. Company is so unprofessional and have no one to deal with your issues.

My order was delayed then wrong order was delivered. I had to give up and ended up with wrong stuff.

Please order from reputable company who cares

9 February 2020
Unprompted review
Rated 5 out of 5 stars

good products

good products, good service. website was easy to manoeuvre

7 February 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Thank you for your review

Rated 3 out of 5 stars

Delivery came over a month after ordering…

Delivery came over a month after ordering and required 3 calls to chase to find out what was going on. On the 3rd call they advised it would be delivered next day. I asked for this to come day after as no one would be home but this request was ignored.
The courier then just left the blind outside the front door.
The blind itself is good and the cost was lower than other sites. Maybe that is reflected in the overall service.

17 January 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

We apologise there was a delay with your order, we can get very busy over the christmas period. Unfortunately you order had already been dispatched, so we were unable to change the day of delivery. We are really pleased you are happy with your blind. Thank you

Rated 1 out of 5 stars

Ordered small blind

Ordered small blind on 21st November apart from invoice nothing received re-delivery. Rang them two weeks later to ask when order would be despatched and was told it was at factory and they couldn't confirm any date. When it did arrive they sent the wrong 'brackets' we rang and were told they were the correct ones -we had to take photo of the ones they sent and photo of the brackets which was showing on instructions - they agreed to send new ones - we are still waiting .They also suggested we look at You Tube to see how to fit blind the 'film' recommended wasn't relevant to blind we received. My husband made his own brackets and blind is up - now 8th January and no correspondence. Won't be recommending them.

8 January 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

We are sorry you are not happy with our service. On hearing you had the incorrect brackets, the showroom sent out replacements. As we had not heard back from you we assumed you had received them and were happy. As there is no order number or name on the review we cannot trace your order to contact you. But if you haven’t received the brackets and have any further issue, please contact our showroom and we will certainly rectify this for you.

Rated 5 out of 5 stars

excellent service

a little delay due to Christmas, but the blinds are well worth the extra money love the pelmet at the top to hide the roller.

all in all fantastic customer service good too

8 January 2020
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Sorry about the delay, we were very busy over Christmas. Thank you for your lovely review

Rated 3 out of 5 stars

Sizing not what we ordered

Blinds are a good quality and bright print however I feel there wasnt enough communication once the blinds were ordered. It would have been good to get an estimated delivery date and an email once they had been dispatched. Now the sizing wasnt what was ordered but we waited so long for them we just wanted them up. Would have given 2 stars had the quality not been so good.

25 October 2019
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

We are glad you are happy with the blind, it certainly is a lovely fabric. We do try to send an email or text confirming the order has been dispatched, so I’m sorry if you didn’t receive this. With regards to the sizes please can you contact us to see what the problem was, we have tried calling you but could not get through.

Rated 2 out of 5 stars

9 days after I placed my order I…

9 days after I placed my order I haven't even been notified that it has been dispatched. When I called to find out how much longer I would have to wait, the call handler said they needed to speak to their manager and would call me back: they didn't. AVOID!!

23 October 2019
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Sorry nobody got back to you on the same day. Our delivery time is 5-10 working days, your blind was dispatched yesterday and is out for delivery today, which is the 9th working day. We hope you like you blind.

Rated 5 out of 5 stars

Amazing blind for the price

Amazing blind for the price
Very happy with it

23 July 2019
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Thank you for your review, we are glad you are happy with your blind.

Rated 5 out of 5 stars

Delivered on time

Delivered on time, right material and correct size. Good value. Would consider going to this supplier again.

5 July 2019
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

That's great to hear, thank you for your review.

Rated 4 out of 5 stars

Blinds very nice

Blinds very nice. There were no fitting instructions but the package did arrive with a sticker saying the carrier's had broken but repaired the packaging. Maybe they dropped out. I have fixed blinds before so not an issue
Delivery as expected.

12 June 2019
Unprompted review
Create Blinds Online logo

Reply from Create Blinds Online

Hi, I'm sorry to hear your parcel was damaged during delivery. All our blinds are sent with fitting instructions so it must have fallen out, but I am glad to hear you installed regardless. Thank you for your kind review

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