Credit Glory LLC Reviews 

9,991
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond to assist them. Many people highlight the excellent customer service, noting that representatives are professional, kind, and make the process easy to understand. The overall user experience is described as positive, with consumers appreciating the clear guidance and smooth interactions. However, some customers also noted concerns regarding the service and payment processes. A small portion of people felt that the service was poor or unhelpful, with some mentioning rude staff and unavailable managers. Additionally, some reviewers reported having misunderstandings regarding debt settlement, experiencing issues with payment options, or questioning where their payments were applied.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are professional,... See more

Service

People report ambiguous experiences with service, with many expressing significant dissatisfaction and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting positive experiences where... See more

User experience

Clients share positive opinions on user experience, often highlighting how representatives made processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(9,991)

724 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

It’s a scam

It’s a scam. I was trying to pay off a debt they lied and misled me. They took $777 out of my bank account. I called them and emailed them several times for my money back, the next day. And three months later no refund or change to my credit report. SCAMMM

2 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is nothing but liars, thieves and broken promises

This company is nothing but liars, thieves and broken promises. I was pressured into signing up and paying the open fees that I couldn’t really afford but due to my situation I was told this was the only way to stop immediate interactions. I told her I did not want to continue with a subscription and I was only going to pay one time because I can’t afford the service. They promised I would not have to worry about additional payments. Then I was charged an additional $99 for the next month. When I called to have them refund it they told me it did not matter what the person before told me that they have a contract and my account does not qualify for refund. I requested the recorded call where I was told it would be one charge only be reviewed and was told it can be requested but due to the contract they are allowed to bill me because I didn’t call to cancel. I did not know I needed to call to cancel because I made it very clear at sign up that I did not want to continue past one month. They have done nothing that I couldn’t have done on my own and actually have done on my own over the last month, with better results. This is a scam company that prays on people who are in a bad situation. Do not give them your money. After filing my complaint with BBB I see there are many complaints stating the same thing. Buyer beware!!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

My agent

My agent, Chad, did an excellent job of explaining all my options and discrepancies. He was extremely helpful and thorough. Now I wait to see results.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Alex M

Alex M. with Caine & Weiner was very helpful and explained everything to me. Very grateful for his help, never knew how much was secretly affecting my credit.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service!

He was so helpful and super nice! He brought to my attention other ways that would help me and went above and beyond to get the job done ! He deserves a raise! Best customer service I’ve experienced!

2 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM

I was asking to settle a bill with a credit card, he told me he could bring it down to $378 and I could pay that today and it would be removed from my credit report. I told him I did not have that and he could set it up with a $29 payment and the $249 before April 17th.
After I read the contract…. That’s most definitely not what happened. Turns out that’s a set up fee; and not paying that bill off.
That was an hour ago, now I’m on hold trying to cancel this before they LIE and steal some more money from me.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

NEVER USE THEM

NEVER USE THEM. THEY TOOK $978 THAT MY COLLECTIONS WOULD BE PAID OFF AND ITS NOT. ITS JUST TO SEND LETTERS TO DISPUTE WHATS ON YOUR CREDIT REPORT.ASKED FOR A REFUND AND THEY SAID NO BECAUSE THEY WORKED ON IT FOR 13 DAYS! WHAT A JOKE!

2 April 2026
Unprompted review

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