Credit Glory LLC Reviews 

9,978
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 684 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, often going above and beyond to assist with inquiries and processes. Many people highlight the exceptional customer service, noting that representatives are always available, provide clear explanations, and make the experience simple and pleasant. The user experience is frequently described as positive, with consumers appreciating the detailed guidance and professional manner of the staff. However, some customers were dissatisfied with the service, feeling that promises to resolve issues were not kept and that the company was a waste of money. A few other people also felt that the payment process was problematic, mentioning issues with charges and a lack of transparency regarding transactions and receipts. Some reviewers also noted issues with staff availability and rudeness, particularly from managers.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising specific agents for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Service

Clients share ambiguous opinions on service, with some reviewers praising the helpfulness and competence of... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting unexpected charges and... See more

User experience

People report positive experiences with user experience, often highlighting helpful and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 5 out of 5 stars

I am a current customer for credit glory. I signed up and have been on service for about 4 months. I have got to leave a review incase someone is looking for positive feedback with this company.. I wa... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,978)

709 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

04/08/2026…

The thing that made my experience easy was working with Lina. Very informative and knowledgeable in helping me get where I wanted to go.

8 April 2026
Unprompted review
Rated 1 out of 5 stars

Was made to feel like they were going…

Was made to feel like they were going to help me at the beginning. I never saw a change in my credit but all I saw was money game taken out of my account more than anything. I was not satisfied at all when they were taking money out of my account and I did not authorize it. They also kept calling me all the time.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

My man Alex "Mhm" Martinez

My man Alex "Mhm" Martinez was beyond amazing. This is a person who truly cares and wants the best for us all. We truly connected and I will never forget Mr. Mhm. Thank you brotha. Keep spreading your positive glow. Thank you, truly. Much love, Ian..

8 April 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. I was trying to pay off a debt they lied and misled me. They took $777 out of my bank account. I called them and emailed them several times for my money back, the next day. And three months later no refund or change to my credit report. SCAMMM

2 February 2026
Unprompted review
Rated 1 out of 5 stars

This company is nothing but liars, thieves and broken promises

This company is nothing but liars, thieves and broken promises. I was pressured into signing up and paying the open fees that I couldn’t really afford but due to my situation I was told this was the only way to stop immediate interactions. I told her I did not want to continue with a subscription and I was only going to pay one time because I can’t afford the service. They promised I would not have to worry about additional payments. Then I was charged an additional $99 for the next month. When I called to have them refund it they told me it did not matter what the person before told me that they have a contract and my account does not qualify for refund. I requested the recorded call where I was told it would be one charge only be reviewed and was told it can be requested but due to the contract they are allowed to bill me because I didn’t call to cancel. I did not know I needed to call to cancel because I made it very clear at sign up that I did not want to continue past one month. They have done nothing that I couldn’t have done on my own and actually have done on my own over the last month, with better results. This is a scam company that prays on people who are in a bad situation. Do not give them your money. After filing my complaint with BBB I see there are many complaints stating the same thing. Buyer beware!!

5 April 2026
Unprompted review
Rated 5 out of 5 stars

My agent

My agent, Chad, did an excellent job of explaining all my options and discrepancies. He was extremely helpful and thorough. Now I wait to see results.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Alex M

Alex M. with Caine & Weiner was very helpful and explained everything to me. Very grateful for his help, never knew how much was secretly affecting my credit.

3 April 2026
Unprompted review

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