Credit Glory LLC Reviews 

9,990
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable, often going above and beyond to assist them. Many people highlight the excellent customer service, noting that representatives are professional, kind, and make the process easy to understand. The overall user experience is described as positive, with consumers appreciating the clear guidance and smooth interactions. However, some customers also noted concerns regarding the service and payment processes. A small portion of people felt that the service was poor or unhelpful, with some mentioning rude staff and unavailable managers. Additionally, some reviewers reported having misunderstandings regarding debt settlement, experiencing issues with payment options, or questioning where their payments were applied.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service, highlighting agents who are professional,... See more

Service

People report ambiguous experiences with service, with many expressing significant dissatisfaction and... See more

Payment

Reviewers highlight ambiguous aspects of payment, with some customers reporting positive experiences where... See more

User experience

Clients share positive opinions on user experience, often highlighting how representatives made processes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wensley was very helpful,patient,kind and extremely knowledgeable in helping me. He went above and beyond. I am thankful and grateful for his and his managers assistance in my despuet. I pray that the... See more

Rated 4 out of 5 stars

Adriana San Jose from Spring Oaks Capital was above and beyond when talking about this debt that I have. She went through all the details, options and programs that I had to ensure my debt would be su... See more

Rated 5 out of 5 stars

On 5/22/26 I called to pay a collection and Samantha was amazing at guiding me though the process of not only paying the collection, but taking the steps necessary to eventually reach my goal of impro... See more

Rated 5 out of 5 stars

We worked this morning with Chantel to discover that TruAccord had mistakenly or fraudulently signed my daughter up for a collections debit from her checking account. Chantel was extremely patient wit... See more


Company details

  1. Credit Counselling Service

Written by the company

Reclaim your financial freedom. Get the house, car, credit card, loan, job, that your family needs. -------------------------------------------------- Marko Petkovic - CEO


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(9,990)

723 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a scam

This is a scam. They offer to do a service you can do yourself for free. They resolved none of my disputes and keep saying the same thing every month. We sent out the most recent round of letters to the bureaus. I payed for a year and couple months before I realized this wasn't going to get resolved from them.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

The person I spoke to was Tony and I told him I did not want their credit monitoring, but he proceeded to charge me $24.95 anyways they are unhelpful when called. They are a scamming company not to be trusted do not ever even use their credit report for a dollar, because then they use your card information without your permission.Terrifying experience - PLEASE DO NOT USE THIS COMPANY. I called what I thought was a collection agency, and somehow called Credit Glory. The entire time I was led to believe I was on the phone with the collection agency, but before he would give me *any* information, I was told I had to pay a $1 to pull a current credit report. That alone should've been a red flag but this is unfamiliar territory for me, so I knew no different. The charge on my card was from Standard Scores LLC. According to google, by paying the $1, despite being told absolutely nothing about any sort of subscription or service, that was me authorizing them to charge my card $25 monthly for who knows what. I explicitly stated I do not authorize my card to be charged for anything except that $1 report out of an abundance of caution. I called the number today and they would not give me the name of the company until I mentioned a lawyer, then they finally told me it was Credit Glory. So who knows what will happen with my card going forward, but it was a complete waste of 30m, $1, with deceitful practices and hidden subscriptions. Run away.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

They will tell you that you have issues…

They will tell you that you have issues on your Credit Report that simply are not there. They will tell you only they can fix it. I looked later at all 3 and only 1 had an issue they mentioned and it was a 2 minute fix. Do not fall for their scams.

Do not trust them

5 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give a negative 10 I would

If I could give a negative 10 I would. Offered me a settlement and later said it would require 99.00 per month until off a credit report that it is not even listed on then wanted an additional 25.00 per month for credit monitoring they would not allow me to decline. After I would not accept their extortion, they canceled my settlement payment and then admitted thru a forwarded additional department that they didnt have the ability to settle the debt. RIP OFF highly deceptive....consume Beware

6 May 2026
Unprompted review
Rated 1 out of 5 stars

i was lied to and told this was a debt…

i was lied to and told this was a debt collector i was paying the debt off, then i find out it’s some credit place that just took my money for a service i did not want. i’m trying to clean up my debt i owe . i don’t need a credit service that does not work. they charged me 1294.00 dollars and i want my full refund.

1 May 2026
Unprompted review

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