Beware. Preying on vulnerable people with poor credit ratings promising to find loans . Go through the process to be told there are no loans available but you’ve unwittingly agreed to pay £19.99 p... See more
Company replied
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See what reviewers are saying
After taken payments for years, unable to get into email account. Finally managed to get into account, went to log in to credit perfect to find a warning saying account inactive. So not being able to... See more
This has happened so many times. Get re directed from god knows what websites onto here don’t even click or agree to anything and then I end up getting charged the dreaded £20 and now they want to tak... See more
Company replied
This company are a total disgrace, after signing up without realising I cancelled my account immediately. They still took 19.99 off me. After confirming my account was cancelled I have discovered to... See more
Company replied
Company details
Written by the company
Credit Perfect is your online personal finance manager. It allows you to manage and improve your credit report and score as well as access alternative credit providers that can provide loans or other credit, even though you may not have perfect credit rating or history. Features include: Credit Alerts, Access to Alternative Lenders, Credit Builder Credit Cards, Guides & Tools and Online Loan Brokerage.
Contact info
Glasshouse, Alderley Park, SK10 4ZE, Nether Alderley, United Kingdom
- www.creditperfect.co.uk
1.4
Bad
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent help n information I neede I…
Excellent help n information I neede I was so worried thinking why my credit score were low but when this lady explained everything I felt very relieved n ease . So satisfied with staff n there job thank you once again.
14 February 2022
Reply from Creditperfect
Dear Jasmin, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our Credit Report Specialist Natasha. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
This company has taken £19.99 from my…
This company has taken £19.99 from my account without permission!! And are impossible to get hold of. Reporting them immediately. The banks are aware of this scam and they are currently being investigated.
11 February 2022
Unprompted review
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Ellie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Perfect customer service.
10 February 2022
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Josie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
All operators that I spoke with were…
All operators that I spoke with were extremely professional and helpful. Would definitely recommend their service.
9 February 2022
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Ellie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Total scam masters
Total scam masters. Applied for a loan and some sneaky way you agree to a trial then charge you 19.99 for a service that is
Complete bs. Websites
Emailed them 3 times and all they reply is I had a free trial and now been charged because I didn't cancel. I didn't even want a trial or membership of whatever they provide.i only 20 miles from the registered office so one last email before I pop down to ask in person.
9 February 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Very happy to have resolved the issue…
Very happy to have resolved the issue thank u very nice speaking to u
8 February 2022
Reply from Creditperfect
Dear Melissa, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Dayle. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Be very careful, close browser don’t press ok
Be very careful, this site pops up when you are looking for a loan and if you don’t reading properly and press ok, you’ve suddenly signed up to have £19.99 taken from you account. It is a scam, but they’ve found some loop hole to make sure ot not seem like it is, now I know the name and logo I quickly close the page when it pops up, just don’t press ok, because as you’ve already put your bank details in for another company you may have applied for, this company now has it. Really disgusting! All the good reviews on here are def not genuine
6 February 2022
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Absolutely helpful
Absolutely helpful. They even scheduled a call back to go through my credit score for me to understand what is happening. Amazing
4 February 2022
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Ellie. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Saw a payment of £19.99 come out of my…
Saw a payment of £19.99 come out of my bank account. Googled who they were. I knew nothing about the subscription as I only enquired about a loan. Terrible that they can do this. Emailed and cancelled the subscription and requested a refund. Denied any refund.
3 February 2022
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Great friendly helpful
3 February 2022
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Everyone are brilliant and explains…
Everyone are brilliant and explains everything well
3 February 2022
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our Credit Report Specialist Lorraine. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Reply from Creditperfect
Dear Customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Dayle. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Excellent service
The members of staff are very polite and took their time to walk me through the process
1 February 2022
Reply from Creditperfect
Dear Aderemi, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
SCAM taken money from my account I have…
SCAM taken money from my account I have no business with you fraudulent company. Its just theft!!!
31 January 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
Do Not Touch-Scammers
Do Not Touch - Scam. Liars. And Thieves. Never signed up to creditperfect. Why would I when I have a free Credit Score Check with Credit Karma? I politely request a full refund of £19.99 immediately and that you delete any contact details you may have for me. Stephanie Hyner-Jones
31 January 2022
Unprompted review
Reply from Creditperfect
Thanks for leaving a review for Credit Perfect. You may have come to us from a different website if you were searching for a loan recently. Credit Perfect is a credit broker with access to an alternative panel of lenders for both loans and credit cards, and you would have come to us if your original application didn’t find a loan match for you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. When you get in touch, just mention you’ve left a review so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review as this will help us improve our products and services. Many thanks, the Credit Perfect Team.
Sorted my problem real quick
29 January 2022
Unprompted review
Reply from Creditperfect
Dear customer, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily today. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Natasha was incredibly patient and very…
Natasha was incredibly patient and very helpful. Her understanding of debt, credit and the agencies involved is exceptional. Thank you for a calm experience; completely not what I was expecting. Top marks!
25 January 2022
Reply from Creditperfect
Dear Jethro, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our Credit Report Specialist Natasha. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Amazing service and a very professional…
Amazing service and a very professional and easy to talk to lady assisted me with my enquiry. Very satisfied with the outcome based on the excellent experience I had whilst resolving an issue with the representative.
24 January 2022
Reply from Creditperfect
Dear Chris, thank you for taking the time to give us your feedback - we really appreciate this. We are so glad to hear that your query was resolved quickly and easily by our customer service agent Joanna. If we can be of any help in the future please do not hesitate to contact us. Many thanks, the Credit Perfect Team.
Bad company keeps takin money with out…
Bad company keeps takin money with out consent can't get hold of any body sent emails for refund SCAM COMPANY STAY AWAY
21 January 2022
Unprompted review
Reply from Creditperfect
We’re sorry to hear about your experience with Credit Perfect. We’d like to make things right and get some more feedback from you. If you’d like to get in touch you can email support@creditperfect.co.uk and we’ll be happy to chat to you. Just mention you’ve left a review when you contact us so we can help in the quickest way possible.
We appreciate the time you’ve taken to write a review, as this will help us improve our products and services.
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