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Crouch Recovery Reviews 

447
•
TrustScore 4.5 out of 5

4.7

Towing service
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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the drivers for being exceptionally friendly, efficient, and extremely knowledgeable when handling unexpected and stressful roadside vehicle breakdowns. People frequently mention feeling completely safe and well cared for when getting towed away from busy motorways and hazardous roads. Some people also felt that the initial phone support and overall communication throughout the entire process were brilliant and deeply reassuring. Reviewers note that helpful agents provide regular status updates and ensure vehicles are handled with great care from start to finish. Many individuals strongly recommend these professional services to anyone needing reliable assistance after breaking down.

What people talk about most

Service

Clients share positive opinions on service, highlighting fast response times and professional, friendly... See more

Staff

Reviewers mention positive feedback about staff, highlighting a genuinely first-class service from a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service After my pride and joy broke down today and calling my roadside recovery which were useless… Crouch Recovery couldn’t have been more customer friendly, professional, and on scene wit... See more

Rated 5 out of 5 stars

After a terrible experience with RAC sending recovery vehicles unable to transport my motorhome, we eventually received a Crouch Recovery. The driver, Lee Macness was wonderful. Very calm and re... See more

Rated 5 out of 5 stars

Having broken down on the A14 14/9/25 late afternoon and pouring with rain, Crouch Recovery arrived to recover my 7.5 ton lorry with a valuable cargo inside and got me home to Colchester. Thanks t... See more

Rated 5 out of 5 stars

Ryan @ Leicester car body repairs, we had a van give up on us , made the call and recovered within the hour , great communication and the care to the van that was taken was second to none, went over... See more

Company details

  1. Towing service

Information provided by various external sources

Established in 1948. Crouch Recovery is one of the largest & fastest growing Recovery Operators in the United Kingdom & mainland Europe.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

447 reviews

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4.7

All reviews

(447)

35 reviews in the last 12 months

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Rated 1 out of 5 stars

Good service nice vehicles

Good service nice vehicles but unfortunately would not used this company again after finding out one of their employees likes to kill wildlife foxes etc Ollie Barton who also likes to brag about it nasty person wouldn't recommend this company why he works there

21 November 2023
Unprompted review

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