Crown Conservatories, Windows and Doors Reviews 

291
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and helpful staff, noting their meticulous attention to detail and efficient work. Many people highlight the exceptional service and communication, describing the entire process as smooth and stress-free. Installers are frequently commended for their tidiness, ensuring minimal disruption and thorough cleanup. Reviewers are also delighted with the high quality of the products, finding them to be excellent value and enhancing their homes with fantastic results. Overall, the feedback indicates a highly positive customer journey, with no significant recurring issues reported.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the professionalism and efficiency of the... See more

Quality

Customers had positive experiences with quality, highlighting the excellent standard of products and... See more

Product

Consumers find product quality to be a significant positive aspect, with many reviewers praising the... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Timely communication from all members of the team from initial contact to installation. Doug provided the quotes and made the changes as needed Ben installed the doors and was professional in... See more

Rated 5 out of 5 stars

I’m absolutely delighted with my garden room! The team went above and beyond throughout the entire process — from the initial design stage to the final touches. A huge personal thank you to Nath... See more

Rated 5 out of 5 stars

They responded quickly to my query, listened to what I wanted and were willing to discuss it at length, answered all my (many) questions, and kept in touch during the waiting for the work to be carrie... See more

Rated 5 out of 5 stars

Excellent quality patio doors, which have been admired by all our neighbours. The team of two installers did a first-class job. The old doors were removed very carefully and the new ones were fitted... See more


Company details

  1. #20 of 45 best companies in Double Glazing Installer
  2. #15 of 29 best companies in Conservatory Specialist

Written by the company

Crown Conservatories, Windows and Doors Ltd is a leading name in the fenestration industry, serving homeowners in Buckinghamshire and Northamptonshire for over 20 years. As one of the UK's most reputable brands, we specialise in providing high-quality windows, doors, and conservatories tailored to our clients' unique preferences. Our team of 25 highly trained professionals is committed to delivering exceptional customer service and quality workmanship. We take pride in our attention to detail and precision installation, ensuring that every project meets our excellent standards. At Crown, we understand that every home is unique. That's why we offer custom solutions for all your window, door, and conservatory needs. From elegant sash windows to full conservatory installations, no job is too big or small for our expert team. With two decades of industry experience, we've built a solid reputation for reliability and professionalism. Our friendly team is always ready to answer your questions, whether over the phone or over a cup of tea in our showroom. Choose Crown as your trusted partner for all your Conservatory, window and door installations, and experience the difference that quality products and superior service can make to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

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4.8

All reviews

(291)

89 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Technically very good, customer communication needs tweaking

Technically, the company is great with good, friendly Installers, coupled with well made products. Technical service is very good overall and those people involved in installation and maintenance seem eager to do things well, be on time and aim to provide the customer's satisfaction with the work carried out.

Administration appears a bit lax on occasion, particularly with respect to financial matters. Invoices are not supplied for interim and final stages to facilitate online payment, leaving customers to remember to pay relevant bills on time. Furthermore, customers don't receive payment confirmation when payments are made, which makes customers unaware that payments have gone through. Also, the company doesn't have online credit card payment facilities which means customers either need to visit the company's offices to make cc or cash payments, or pay online by bank transfer. That isn't very customer friendly in 2026.

All in all, a very nice company to do business with, nice staff and good products, but perhaps needs to upgrade its administration, financial and customer communication systems to meet 2026 customer expectations.

23 July 2026
Rated 5 out of 5 stars

Excellent The Quality of the product the…

The Quality of the product the experience and quality of work of the fitters the understanding when speaking with anyone at crown and last but not least there rep who listened to all we required and offered excellent advice would 100 percent recommend this company

23 July 2026
Rated 5 out of 5 stars

Overall feedback

Timely communication from all members of the team from initial contact to installation.
Doug provided the quotes and made the changes as needed
Ben installed the doors and was professional in his work

Had requested for thumb turn option instead of the key slot on the internal surface of the door, Ben has made a note and mentioned that we will be contacted regarding that - awaiting that

Pleased overall with the service and the door

14 July 2026
Rated 5 out of 5 stars

The various trades worked tirelessly.

Each of the various trades worked tirelessly in achieving exactly what we wanted, and were willing to work around the small problems that cropped up. All planning and building control issues were dealt with by Crown, so that we had no worries that the work was being carried out correctly.

3 July 2026
Rated 5 out of 5 stars

All round great service

They responded quickly to my query, listened to what I wanted and were willing to discuss it at length, answered all my (many) questions, and kept in touch during the waiting for the work to be carried out. The work was done very quickly and efficiently, taking less time than I'd expected, by very pleasant workers who cleaned up scrupulously and explained everything that needed to be explained. I am very happy with the finished product, which is also good value.

22 June 2026
Rated 5 out of 5 stars

First class company from quote to installation.

We had Adam and Ben install our new windows in Sandy today. We are so pleased with the results, they look amazing. The guys worked quickly and with minimal disruption. They were so respectful of our home leaving it spotless and clean. Yes we would definitely recommend Crown Conservatories. Thank you very much 🙂

18 June 2026
Unprompted review
Rated 5 out of 5 stars

First class service from quote to installation.

We had Adam and Ben install our new windows in Sandy today. We are so pleased with the results, they look amazing. The guys worked quickly and with minimal disruption. They were so respectful of our home leaving it spotless and clean. Yes we would definitely recommend Crown Conservatories. Thank you very much 🙂

18 June 2026
Unprompted review
Rated 5 out of 5 stars

New front door..

New front door... Excellent quality door, very polite and professional fitter, old door, frame and debris taken away, very pleased, highly recommend, thankyou

20 May 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. From Nathan, Ali & Robert to the fitters Jack & Darron who worked clean & tidy.
Nathan took time to explain the benefits of different window openings, along with the high quality of their windows & doors.
I would highly reccomend them.

13 April 2026

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