Crown Conservatories, Windows and Doors Reviews 

287
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their hard work, friendliness, and professional approach, making the entire process smooth and stress-free. Many people highlight the exceptional service, noting the efficiency and thoroughness from initial design to final installation. Reviewers are delighted with the high quality of the products, including windows, doors, and garden rooms, often describing them as excellent and well-fitted. The user experience is consistently positive, with many appreciating the installers' clean and tidy work ethic, ensuring meticulous clean-up. Customers also value the clear communication and helpful advice, leading to great satisfaction and a strong likelihood of recommending the company.

What people talk about most

Staff

Customers consistently note positive experiences with staff, praising their professionalism, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the excellent quality of doors... See more

Product

People report positive experiences with products, consistently praising their high quality and value.... See more

User experience

Consumers find the user experience to be positive, with many describing the entire process as quick, easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely delighted with my garden room! The team went above and beyond throughout the entire process — from the initial design stage to the final touches. A huge personal thank you to Nath... See more

Rated 5 out of 5 stars

They responded quickly to my query, listened to what I wanted and were willing to discuss it at length, answered all my (many) questions, and kept in touch during the waiting for the work to be carrie... See more

Rated 5 out of 5 stars

Excellent quality patio doors, which have been admired by all our neighbours. The team of two installers did a first-class job. The old doors were removed very carefully and the new ones were fitted... See more

Rated 5 out of 5 stars

We had windows fitted throughout our house. Cheryl in the office took great care of us and helped us to make the correct decision for our home and was a constant support throughout the process. Ben an... See more


Company details

  1. #20 of 45 best companies in Double Glazing Installer
  2. #15 of 29 best companies in Conservatory Specialist

Written by the company

Crown Conservatories, Windows and Doors Ltd is a leading name in the fenestration industry, serving homeowners in Buckinghamshire and Northamptonshire for over 20 years. As one of the UK's most reputable brands, we specialise in providing high-quality windows, doors, and conservatories tailored to our clients' unique preferences. Our team of 25 highly trained professionals is committed to delivering exceptional customer service and quality workmanship. We take pride in our attention to detail and precision installation, ensuring that every project meets our excellent standards. At Crown, we understand that every home is unique. That's why we offer custom solutions for all your window, door, and conservatory needs. From elegant sash windows to full conservatory installations, no job is too big or small for our expert team. With two decades of industry experience, we've built a solid reputation for reliability and professionalism. Our friendly team is always ready to answer your questions, whether over the phone or over a cup of tea in our showroom. Choose Crown as your trusted partner for all your Conservatory, window and door installations, and experience the difference that quality products and superior service can make to your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

287 reviews

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4.8

All reviews

(287)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Poor quality and inadequate after sales service

Salesman and fitter very pleasant and personable. Crown did come out and re seal once. Still have a problem. They sent a "senior engineer" made claims re our roof which an independent technician has shown not to be true. Promised report was not sent. I kept back final payment as was awaiting report. Both " senior engineer" and office staff member were rude and had an aggressive manner. While the price seemed good the doors are poor quality, very flimsy and lock on one already starting to stick after only a few months. Would not recommend this company. Would not use them again.

21 April 2026
Rated 5 out of 5 stars

Time spent understanding our…

Time spent understanding our requirements, was perfect, so we had the windows fitted that were right for us. We live on a very busy road and needed to sound proof our bed room. These were secondary windows that look fantastic. We also had several other unique requirements for other windows and these were all met. Quality of all windows very good. Service overall was brilliant. Thank you to the whole team.

21 April 2026
Rated 5 out of 5 stars

Great experience from Crown from start…

Great experience from Crown from start to finish on our lean too with Guardian roof. Initial meeting we were given the chance to explain what we wanted rather than being pushed into what we didn’t want which some other companies seemed to do. Through each step of the build everyone was extremely helpful and friendly and the whole build went to schedule.

10 April 2026
Rated 1 out of 5 stars

Door faded within 10 months

Door faded within 10 months, and Crown didn’t fulfil their warranty as we used our own fitter instead of theirs. Understandable if it was a fitting issue, but it is to do with the poor quality of the product. The door only see’s the sun in the evening, not like sun is on it all day. Wouldn’t ever use again!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Another excellent experience

We needed a new Back Door installed as a follow up to last years Front Door purchase. As previously, the politeness and attention of the staff at the Office really helped us to select the right style and the installation was carefully carried out with great attention to detail resulting in a quality finished item. Totally pleased all round.

2 April 2026
Rated 5 out of 5 stars

This company I family run and from the…

This company I family run and from the minute I walked in the door felt welcome and comfortable the staff are so friendly and helpful and not pushy at all. I had a front door done and love it I will be using crown again for sure when my windows need replacing

17 March 2026
Rated 5 out of 5 stars

I've used Crown several times before as…

I've used Crown several times before as they consistently deliver great customer service and the products are great too, with lots of options to chose from. I've had full windows, a conservatory and 3 x doors from them over the last 10 years and all have been great. There is no hard sell and the price is the price, so there is none of the shoddy pressure sales tactics I've had before from large companies. If there are any issues (and they have been minor) they quickly visit and resolve them too. This time I had a back and a tri fold door fitted and the fitters were lovely, considerate and polite - the left my house tidy and with the inevitable plaster damage from door changes all filled in, they even screwed my blind brackets back in for me without me having to ask. I will definitely use them again next time I need something.

25 February 2026
Rated 5 out of 5 stars

We made the right choice

Having moved into our new home last year, we did not have replacing all our windows down as a priority, but once winter arrived we knew it was.

We obtained two quotes and Crown were the most competitive as well as explaining the process; things have changed since we last ordered new windows!

They contacted us when they said they would and arrived on time for installation. The team worked so hard the first day, so that we could get our house back to normal asap, and then completed outstanding tasks until complete.

We are delighted with the windows and quality of installation, and the guys were just a delight to have round.

10 February 2026
Rated 5 out of 5 stars

Home Improvments

I recently (2025) had new windows, doors, porch and conservatory installed by Crown MK.
I had a number of quotes from varying companies and ultimately I chose Crown.

Everybody that I have dealt with have been professional, courteous and very helpful. Guiding me they planning (whether or not it was needed), helping with paperwork where necessary due to my restricted vision.

The whole process was made simple, as Crown were prepared to advise and then wait whilst I made decisions and at no time did I feel pressure from them. Any issues that arose were promptly sorted and the site work was done extremely efficiently, first the window and doors were fitted, we then had to wait for council to contact me once I was happy to go ahead Crown came to do groundwork for porch and conservatoy, then once concrete was poured and given time to harden another team car to install the framework and glazing.

I would have no hesitation in recommending Crown for any of the above works to anybody that is looking to improve a home.

As I said very proffessional, courteous and knowledgable. A 5star experience for me!!

Les

12 February 2026
Unprompted review
Rated 5 out of 5 stars

We have just had all new windows and…

We have just had all new windows and doors fitted by Crown Windows and we are absolutely delighted with the works carried out. It really was such a simple process from the initial visit by Nathan, Sales Consultant who explained everything we needed to know about the window and door construction, the cost, to the actual installation carried out by the fitting team,Del and Mason. The workmanship was absolutely first class, they turned up on the agreed date and time, carried out the installation in two and a half days, caused minimum disruption and cleaned up after them. We are delighted with the completed job and would definitely recommend Crown Windows.

28 January 2026
Unprompted review

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