Crucial Hosting Reviews 

92
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Kathleen was calm and patient assisting me to add emails lost after transition to a new computer. Excellent service and problems solved.

Rated 5 out of 5 stars

I had a major problem on my website following a PHP version update. I contacted my hosting provider Crucial Hosting via the Chat function and within a few minutes my website was repaired and once aga... See more

Rated 1 out of 5 stars

This used to be a premium business with LOCAL support 24/7. Now it's overseas call centres when they can be bothered answering. Phone support for a broken site exceeds an hour with no response. The... See more

Rated 1 out of 5 stars

I've been with Crucial for a number of years and recently have decided not to renew some registered domains I wasn't using. They are relentless with an Indian call centre following up on payment and... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Crucial is Australia's leading web hosting provider for small businesses. With friendly 24x7x365 support and great value, it's hosting & VPS made simple.


Contact info

2.8

Average

TrustScore 3 out of 5

92 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(92)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

You do what you do

You do what you do, and I have zero understanding of what that is or whether your deal is good, or crap. I also don’t care.

7 March 2019
Unprompted review
Rated 5 out of 5 stars

The very fact that I have never had a…

The very fact that I have never had a need to contact Crucial Hosting is what I consider the best recommendation. They send me a bill and I pay it. It all works so nothing to complain about. On the few times I have wanted to check my account the website is simple and easy to use not like many. Lack of complexity is great.

7 March 2019
Unprompted review
Rated 5 out of 5 stars

Quality of service is exceptional

Quality of service is exceptional. The team is knowledgeable, friendly, helpful and based locally not offshore which makes a huge difference when requiring assistance.

1 March 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic products and support

Crucial offers fantastic products and equally good support. It's nice to have a local company with local servers/data centres that are responsive to clients' needs. They have been consistently good over many years.

1 March 2019
Unprompted review
Rated 5 out of 5 stars

A Good Team.

I have never had any trouble with Crucial hosting in the years I have been with them.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Great hosting

Great hosting, not a single problem.
Awesome assistance when I wanted to make changes.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Have been a customer for year and…

Have been a customer for years and Crucial have never failed to be kind, supportive and extremely helpful to me. The advice and friendly service has been instrumental in our business success.

28 February 2019
Unprompted review
Rated 5 out of 5 stars

Crucial provide 5 star service

I have been with Crucial since I first purchased my domain name. I know mine is a small account, but you wouldn't know it as the customer experience is excellent. My queries are answered promptly and very good advice is given. I would absolutely recommend Crucial!

28 February 2019
Unprompted review

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