Had a great evening watching James Taylor and his Allstar Band at the Scarborough open air theatre. The atmosphere was excellent and the venue brilliant, helped by it being a lovely summer evening... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff at the venue were polite and helpful, the venue it's self is pleasent and easy to get to. Unfortunately the support act was not to my liking and the lead singer had an annoying voice, bo... See more
Company replied
Tom Jones was fabulous. The venue is amazing, but let down by certain staff. One female steward refused to let a mother with her young child use the toilets, when all 12 portable toilets were empty. I... See more
Company replied
Amazing gig at the pieces hall. However the security entering the venue were less than professional. The woman who was wanding waited for me to put all my belongings back in my pockets before saying ‘... See more
Company replied
Company details
Written by the company
Live Music promoters, specialising in Promotion, Production and Event Management of Festivals, Stadiums and Theatre shows all over the UK.
Contact info
30 St John Street, EC1M 4AY, London, United Kingdom
- www.cuffeandtaylor.com
4.2
Great
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Positive Always go here to concerts…
Positive Always go here to concerts always a fantastic artist on, Very organised to get in.Negative people seem to get confused on seating..Also the Vaping the last two times while seated it is getting bad no excuse when there are designated areas for it..Then the last thing is the big grassed car park is not manned properly you pay to park before 6.00pm.On going back to go home Cars had blocked exit..Also every direction of the field was blocked if you left early nobody could leave it was a disaster there was one staff member near end but there was nothing he could do .A few years ago this was monitored well before start of concert and the staff were telling them where to park maybe cut backs but still a fantastic venue..
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Susan,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Very good clear sound systems brilliant…
Very good clear sound systems brilliant screen and good organisation at the venue
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Philip,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
The Scarborough Open Air Theatre is a…
The Scarborough Open Air Theatre is a fabulous venue, improved only by the awesome acts and facilities there. I had a brilliant night last night with the phenomenal Teddy Swims. Friendly and helpful staff, plentiful bars, food and toilets, all on a lovely sunny evening at the coast. Just perfect. Thank you
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Suzanne,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Had an amazing night watching Teddy…
Had an amazing night watching Teddy swims
Scarborough open air was brilliant
Plenty of bars,food stalls &toilets
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Carol,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
We loved the show Teddy Swims was great… the venue excellent and the staff especially medics great thank you
We loved the show Teddy Swims was great as was the support artist. We only had standing tickets We need to sit
Lovely venue
We are there again in August
I was taking unwell but the medical staff were very kind and caring
It was very hot so felt faint and they helped me which was great it did not spoil it for us. So thank you to the venue staff first class.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Elaine,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Teddy Swims!
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Beta Band and Flaming Lips
Amazing...2 fantastic bands which were the perfect combination. Thank you. Can't wait to see them again!
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Catriona,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
A rigt good night!
Well, what a change! Your security appeared to be human last night, not jobs-worth as usual!
The chap was actually pleasant and funny, no need to empty out my bag, but I did!
Anyhoo, Flaming Lips were out of this world as usual, they are great! Sad when Wayne said about his brother passing. Don't know how he carries on.
The crowd were fantastic, hardly any talking, just listening to good music! Wish all the gigs were like this!
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Andy,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Really good experience from start to…
Really good experience from start to finish, only slight negative no or poor WiFi in venue.
Plenty of security and staff who all willing to help, really organised exit.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Susan,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Teddy Swims concert
We attended the Teddy Swims concert and I must say he was absolutely amazing 🤩 the venue was great.... internet access could be better, the staff were also brilliant, very helpful and approachable. ❤️
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Diane,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Teddy Swims!
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Always a great atmosphere and friendly…
Always a great atmosphere and friendly staff. Queues for the toilets are always a bit of a pain in the bladder but space to introduce more is limited.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Barry,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Great place for gigs thoughly enjoyed…
Great place for gigs thoughly enjoyed Teddy Swims 10 / 10 😊
22 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Mr Crossley,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Teddy Swims was excellent location excellent
Teddy Swims was excellent, the open air theatre was brilliant, well organised, easy to get around, the only thing and this is man saying, you need more much more ladies toilets!
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Larry,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Teddy Swims at Scarborough - Fantastic.
We attended the Teddy Swims concert last night at the Scarborough open air theatre, and had an amazing evening. Its a great venue to get up close to the artists, and the music, sound and lighting was fantastic 👏👏👏
I would suggest getting tickets in the White seated zone as this is directly in front of of the stage.
Teddy was excellent with his show lasting 90 mins.
🥰 Thank you xx
22 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear David,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Fantastic venue
Fantastic venue - easy to park, easy to leave, friendly staff, loads of space in standing area so never feel hemmed in. My third concert there and I’ll be back 🙏
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Carrie,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
3rd Time this summer at Scarborough…
3rd Time this summer at Scarborough OAT, fantastic venue and great atmosphere.
But Teddy Swims ❤️ ❤️❤️ what a voice, gave his all,fabulous...amazing performance...the show was awesome. Get him back next year Scarborough ASAP.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Elaine,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Teddy Swims was fantastic.
Teddy Swims was fantastic.
We use this venue often as we are local
The reason for dropping 2 stars…
1….because the WiFi is always zero and I struggle to get tickets up, last night wouldn’t download. So was taken to one side until it finally worked.
2…. Smoking ….to go to the toilets at the other end orange block end, you have no choice but walk through and stand in all the smoke, what happened to choice, I didn’t Choose to stand in the loo queue breathing that in but had no choice, then at my seat the bloke next to me was vaping all night and it was blowing past my face, I didn’t want any trouble so I had to not say anything and inhale it for 2 n half hours.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Alison,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We’ll make sure your comments are passed on to the relevant team.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Absolutely amazing night easy to get in…
Absolutely amazing night easy to get in and lovely friendly people to help
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Mr Bradley,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Went to see Teddy Swims concert…
Went to see Teddy Swims concert tonight, loved the venue. The 8000 capacity crowd was awesome and as we cued from 4pm doors opened at 6pm we got amazing front row stage standing. Would definitely come to this venue again. Well done Scarborough.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Mark,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Teddy Swims at Scarbados Open Air
Teddy Swims coupled with Scarbados Open Air ... top show, superb performance, humble guy, great band and singers, at my favourite music venue. What's not to like? Gone home very happy.
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Nana,
Thank you for taking the time to share your feedback following your recent visit to Scarborough Open Air Theatre.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
Brilliant seen teddy at Wembley this…
Brilliant seen teddy at Wembley this was far better
23 July 2026
Unprompted review
Reply from Cuffe & Taylor
Dear Les,
Thank you for taking the time to share your feedback following your recent visit to one of our shows.
We are so pleased to hear you enjoyed Teddy Swims!
We look forward to welcoming you back to another event soon.
With very best wishes,
Joel
Customer Service Manager
Cuffe & Taylor
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.