Culture Kings Reviews 

5/5 stars. very great customer service. and very quick with responding back to customers!! Thank you Donna for the service.

I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to company standards and she promptly responded and replied with a fix, getting the correct shirt sent out with express shipping. Thank you to Donna for the amazing service and support!!

Awesome job Gabby, I had questions about my delivery and helped out and replied back to me very fast. Gave me free delivery on my order, I will continue getting my hats and gear from Culture kings

i was having a breakdown because i had put down the wrong address, so i was frantically trying to undo my error on the site which was unsuccessful until i rang the number provided and was greeted by a lovely lady named Alphonsine, she was able to fix my error in a few seconds while still being very polite. i think she deserves a raise, thank you all

Helped me refund at purchase almost instantly and Donna my assistant was very helpful.

Saying Drisana’s customer service was amazing is an understatement! She did everything possible to ensure i am able to receive my package within a timeframe that was promised & even with unforeseen circumstances time after time, she still followed up & never left me in the dark! Thank you so much & because of all your help i will be shopping again with culture kings. Had it not been for you, i would’ve cancelled my order and moved on. Thank you so much! Here’s hoping my tracking is sent to me soon!!!

A HUGE thank you to Donna for being absolutely amazing! I had accidentally ordered two medium hoodies when I actually needed one medium and one large, and although she explained that requests like this don’t always go through, she went above and beyond to help me and had everything sorted in less than 24 hours!

Donna was incredibly quick and helpful and made the entire experience completely stress-free. I’m genuinely so grateful for the effort she put into helping me, especially considering this type of request isn’t always possible.

Thank you so much, Donna! Your customer service was honestly amazing, and I really appreciate you going above and beyond to help me! 😊

I had a few issues with the order, Donna from
Customer service was amazing, she was able to help me with change the size, next time I will need to check the size before ordering. Donna was able to solve the issues within 24 hours.

Great customer service, fast and very helpful. Thank you especially to Gabby :D

I had made an error with the shipping address, and I was blessed to have Gabby receive my request to update the address before my order was shipped. She responded to me in a timely manner and was super helpful and nice through the whole process.

Donna was very quick and efficient in assisting me with updating my order information. Thank you again!

Gabby was super helpful! My device auto input the wrong address and Gabby’s was able to solve the problem and change my address for me! I really appreciate it :)

I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for sure be ordering more hats from Culture Kings with this in mind and recommend to anyone looking for a slick cap.

I would like to say that Team Cultre Kings have one of the best customer service representative (Gabby). She called back and advised that she will amend my order without any issues. So i would say a big thank you to Gabby.

Marleyah was an absolute legend helping me switch up my shipping address. Super polite, efficient, and great to deal with.

Donna was concise and prompt with her response to my request. 10/10

I accidentally selected the wrong size for an item and didn’t notice until after I had purchased the order. I got in contact and the lovely Gabby helped me out and did what she could to fix it for me so I didn’t have to cancel the order and reorder as I was limited on time! She was incredibly helpful and efficient, her communication was excellent and her friendly attitude made the whole experience much better!

Donna was absolutely amazing! She went above and beyond to help me with my order and was so friendly, helpful and quick throughout the whole process. She made what could have been a stressful situation so easy and managed to get everything sorted for me quickly. I’m so grateful for the help. 😊

Ask to exchange my size and it got done within minutes thanks to Donna

Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏