I'm very happy with Culture Kings customer service! Donna responded promptly and kept me updated throughout which was super helpful. She was really kind and resolved my query promptly and without any... See more
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Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Australia
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 15% of negative reviews
Typically replies within 1 week
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I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

Reply from Culture Kings
I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

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Gabby took care of my request quickly and professionally

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Ben was very helpful with my inquiry

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I just wanted to say thank you to Gabby for handling my order. I had ordered in the wrong size and luckily enough gabby had grabbed my order before it got shipped😝😝 thanks again gabby! Look forward to giving these trackies to my partner❤️

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Gabby was really quick providing a response and fixing an issue with my order. I truly appreciate her support. This is my first time ordering through this site and hope to continue in hopes I like the product as much as I like Gabby=)

Reply from Culture Kings
Unreal! I noticed I ordered the wrong shirt. And send a message and Gabby was able to stop the order before it got shipped, get the shirt changed to the one I was meant to order and get it sent out to me in minimal time

Reply from Culture Kings
Gabby and Drisana were really helpful in my order cancellation, manage to resolve the issue within 5 minutes of me submitting my inquiry online and reaching out directly.

Reply from Culture Kings
Very quick response and made my life easier, and gabby understood my email and my inquiry. Gabby was very helpful. Give her a raise.

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I had an issue with my order (my fault) and the team at culture kings didn’t make a fuss of it. Gabby especially helped sort my order before it was shipped and was so nice about it all. Made the whole experience super simple.

Reply from Culture Kings
I had such a great experience with Culture Kings, thanks to Gabby! There was an issue with the size on my order, and unfortunately, it had already shipped before it could be corrected. Gabby immediately assured me that they would cover the return shipping and send me the correct size at no additional cost.
Beyond resolving the issue, Gabby was incredibly pleasant, helpful, and genuinely made me feel like a valued customer. This is exactly what great customer service should look like. Gabby is an amazing representation of Culture Kings, and I hope her leadership knows what an asset she is to the company.
Thank you, Gabby, for making what could have been a frustrating situation completely stress-free. Because of this experience, I will absolutely be a returning Culture Kings customer!

Reply from Culture Kings
Gabby helped me correct the shipping address bloody legend!!

Reply from Culture Kings
I had an issue with an order and had a speedy response from Gabby who sorted me out straight away. Great customer service which is rare these days. Thank you

Reply from Culture Kings
Gabby was fantastic! The service was incredibly fast, and she really made the whole experience a breeze. I was in and out in no time thanks to her efficiency. Definitely a great experience all around. Shout out to gabby

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Gabby was great to help me change my size that I fat finger typed wrong. Thank goodness ness I won’t fit an xs haha

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Gabby made my experience really nice and easy! After I sent in my inquiry, she was quick to help get my address changed and made the whole process smooth and stress-free. I really appreciate her helpfulness and great customer service. Thank you, Gabby!

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Alphonsine Helped me with my problem and came up with a solution in a timely manner . Thank you

Reply from Culture Kings
Ailean fixed my purchase error really quickly without having to ask me a million questions. What I thought would be really hard to render. Can't express enough how thankful and happy I am with Aileen's assistance

Reply from Culture Kings
Marleyah was very helpful and responded quickly. They really helped me out!

Reply from Culture Kings
Gaby was great, she addressed my concerns promptly. Customer service was exceptional!!!

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