Currys  Reviews 443,406

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 156,045 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is often described as excellent, quick, and easy, with many people appreciating the efficiency and smooth process from purchase to delivery. Reviewers are particularly impressed with the timely delivery service, with many items arriving earlier than expected and drivers being polite and efficient. However, some people were dissatisfied with issues related to product refunds and order fulfillment, including instances where the wrong item was delivered or next-day delivery promises were not met. A few other people also felt that the after-sales service was lacking, with some experiencing difficulties when trying to resolve issues with damaged or faulty goods.

What people talk about most

Staff

People report positive experiences with staff. Customers frequently praise the helpfulness, patience, and... See more

Product

Users describe ambiguous interactions with product. Many customers express satisfaction, highlighting... See more

Service

Clients share positive opinions on service, highlighting the helpfulness and efficiency of staff, with many... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast delivery times,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the online ordering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It ended up being a team effort to help me purchase my new phone. Phone staff serving others but an assistant Beccs from another area came to help me until someone else was available. Then Pete who... See more

Rated 5 out of 5 stars

Would highly recommend Curry's to anyone looking to buy electrical products for their home. The service is excellent, quick and easy, you simply click and the item is delivered to your door hassle fre... See more

Rated 5 out of 5 stars

Washing machine arrived on time with call from driver to say he was on his way. All packaging from new machine was removed. Old washing machine dismantled in no time and removed. New machine was plum... See more

Rated 5 out of 5 stars

I ran into Tim at Curry's Staples Corner, and he helped us find exactly what we needed. We wanted a plumbed-in fridge with an easily accessible water filter for changes. Tim really knew his stuff, and... See more


Company details

  1. #93 of 131 best companies in Appliance shop
  2. #31 of 72 best companies in Mobile Phone Shop
  3. #71 of 92 best companies in Computer & Accessories store
  4. #146 of 195 best companies in Electronics store
  5. #107 of 135 best companies in Kitchen supply shop
  6. #41 of 48 best companies in TV shop

About Currys

Written by the company

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

443K reviews

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Rated 1 out of 5 stars

Expensive laptop failed after just one year

I am very disappointed with my recent purchase from Currys. I have been a loyal customer for several years and have always trusted your products and service. However, I bought an expensive Lenovo laptop that stopped working completely after only 14–15 months of normal use.

A device at this price should last much longer, and it is very frustrating that I was told it is not covered because the warranty is only one year. This feels unfair and has caused me a financial loss.

As a long-term customer, I expected better quality and support. Unfortunately, this experience has reduced my trust, and I am now reconsidering whether I will shop with Currys again in the future.

2 May 2026
Currys  logo

Reply from Currys

Hi,

We’re so sorry to learn of the issues you have experienced with your laptop, I can appreciate the frustration caused here.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Rated 1 out of 5 stars

Bought an iPhone from currys on April…


Bought an iPhone from currys on April 12th and their customer service is a complete joke. I’ve called every day for my refund and each time I get some scripted nonsense—“we’re looking into it” over and over. They’re slow, they don’t listen, and it’s like they’re actively trying to avoid giving me my money back. How do you take someone’s cash instantly but make them beg for it back? Their service is hot garbage and I’d tell anyone to stay far away from them.

2 May 2026
Unprompted review
Currys  logo

Reply from Currys

Hi,

We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Thanks - Rich

Rated 5 out of 5 stars

Service sorted

Sometimes it not how you provide your main service but how you fix up things that fall apart outside of that - in this instance Curry’s sorted my issue despite it being marginally different to their policy - in my books that counts

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy, fast and efficient

Great choice of products on easy to use website, reasonable prices, choice of delivery options. I opted for next day delivery and was kept informed of expected arrival time. Received phone call to confirm exactly when driver would arrive. Delivery staff were polite, friendly and very efficient.

2 May 2026
Rated 3 out of 5 stars

The young man who served us was very surly !!

The young man who served us was very surly and not at all polite !!

29 April 2026
Currys  logo

Reply from Currys

Hi Elizabeth,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

CUR73815

Rated 5 out of 5 stars

I bought a under double oven to be…

I bought a under double oven to be fitted
Very easy to order on line and a good choice of when I wanted the oven to be delivered ,you did have to pay
I also bought the removal and fitting service which was brilliant the guy John who said he was from Turkey was very professional quick and friendly person who fitted the oven very well
I would definitely recommend the fitting and removal service.
I know you have to pay but well worth the money and they took the old oven away
I would recommend buying kitchen appliances from Curry’s great service and not a bad price
The oven itself it modern and works well

2 May 2026

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