It ended up being a team effort to help me purchase my new phone. Phone staff serving others but an assistant Beccs from another area came to help me until someone else was available. Then Pete who... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #93 of 131 best companies in Appliance shop
- #31 of 72 best companies in Mobile Phone Shop
- #71 of 92 best companies in Computer & Accessories store
- #146 of 195 best companies in Electronics store
- #107 of 135 best companies in Kitchen supply shop
- #41 of 48 best companies in TV shop
About Currys
Written by the company
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
Contact info
United Kingdom
- www.currys.co.uk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100% very good …
The ease of access to information in the online application and the good treatment from the staff during product pickup.
May use AI-assist with repliesRead more
Expensive laptop failed after just one year
I am very disappointed with my recent purchase from Currys. I have been a loyal customer for several years and have always trusted your products and service. However, I bought an expensive Lenovo laptop that stopped working completely after only 14–15 months of normal use.
A device at this price should last much longer, and it is very frustrating that I was told it is not covered because the warranty is only one year. This feels unfair and has caused me a financial loss.
As a long-term customer, I expected better quality and support. Unfortunately, this experience has reduced my trust, and I am now reconsidering whether I will shop with Currys again in the future.

Reply from Currys
I always buy my appliances form curry’s…
I always buy my appliances form curry’s . Hassle free when problem arrives hedge cutter was faulty was refunded straight away bought again from curry’s
Ordered product and it was ready to be…
Ordered product and it was ready to be picked up within the next hour
Delivery was very fast and arrived…
Delivery was very fast and arrived promptly within the time given. Very satisfied customer.
Good professional service in store very…
Good professional service in store very helpful good knowledge of products. Delivery service also excellent paid for fitting service and recycling of old washing machine in all 10 out of 10
Product fine - no ready to collect message!
Product exactly as expected - very good. I ordered using click and collect but I didnt receive an email to say it was ready to collect!! Thankfully I checked on my account.
Bought an iPhone from currys on April…
Bought an iPhone from currys on April 12th and their customer service is a complete joke. I’ve called every day for my refund and each time I get some scripted nonsense—“we’re looking into it” over and over. They’re slow, they don’t listen, and it’s like they’re actively trying to avoid giving me my money back. How do you take someone’s cash instantly but make them beg for it back? Their service is hot garbage and I’d tell anyone to stay far away from them.

Reply from Currys
Excellent staff they were very…
Excellent staff they were very knowledgeable about the product I wanted to buy
Super service
The guy who served me was really helpful, kind, considerate, and informative.
Couldn't fault him.
Service sorted
Sometimes it not how you provide your main service but how you fix up things that fall apart outside of that - in this instance Curry’s sorted my issue despite it being marginally different to their policy - in my books that counts
very helpful and nothing was too much…
very helpful and nothing was too much trouble 01 05 2026
Easy, fast and efficient
Great choice of products on easy to use website, reasonable prices, choice of delivery options. I opted for next day delivery and was kept informed of expected arrival time. Received phone call to confirm exactly when driver would arrive. Delivery staff were polite, friendly and very efficient.
The young man who served us was very surly !!
The young man who served us was very surly and not at all polite !!

Reply from Currys
The salesman Matt was excellent with…
The salesman Matt was excellent with great knowledge of the product
Overall excellent customer service.
Overall excellent customer service.
Very good staff knowledge and skills.
Delivery service was very good.
Alexandra was lovely
Alexandra was lovely, really helpful and friendly. She and then Emily aswell made everything simple and straight forward.
I bought a under double oven to be…
I bought a under double oven to be fitted
Very easy to order on line and a good choice of when I wanted the oven to be delivered ,you did have to pay
I also bought the removal and fitting service which was brilliant the guy John who said he was from Turkey was very professional quick and friendly person who fitted the oven very well
I would definitely recommend the fitting and removal service.
I know you have to pay but well worth the money and they took the old oven away
I would recommend buying kitchen appliances from Curry’s great service and not a bad price
The oven itself it modern and works well
Bought a Starlink mini for my van
Bought a Starlink mini for my van - cheaper than the Starlink price, and was available for pick up the next day - so v happy
kit was set up in 5 minutes in a field - great product
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







