After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Outstanding Headphone Magicians who know their sht! I had my okay sounding EDITION XS modified by these geniuses..I can't believe they are the same cans. So good, I just had to purchase the already mo... See more
Company replied
Getting my cable shipped to western Canada from the U.K took a while, as expected, and was well communicated. My 4-pin balanced XLR cable made an immediate, audible difference on my pair of HD 800 S h... See more
Company replied
Custom cans makes a fantastic and affordable way to modify your normal HiFi Headphones and turn them into something truly special. I am honestly shocked at how easy and quick it was to mod my HE400se... See more
Company replied
Company details
- #9 of 24 best companies in Audio-visual equipment supplier
Written by the company
We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.
Contact info
2nd Floor, 33 Rodney Road, GL50 1HX, Cheltenham, United Kingdom
- 01242 465583
- info@customcans.co.uk
- www.customcans.co.uk
4.8
Excellent
439 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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The headphones were exactly what I…
The headphones were exactly what I asked for and came perfect, my boyfriend loved them for his birthday! Thank you so much! Quick delivery and communication was on point.
13 March 2026
Reply from Custom Cans
Hi Natalie, so happy we were able to make his birthday a bit more special!!! ♥ :') Thank you for taking the time to leave such lovely feedback! -- Kaya
Fast delivery. Great Product
Fast delivery.
Great product!
This replacement cable for my headphones feels really solid in comparison to the original. Looks fab too
18 March 2026
Reply from Custom Cans
Hi Joseph, glad to hear you're happy with your new cable :) ♥ -- Kaya
My Custom Cans earpads were finally showing wear...
The earpads on my Custom Cans Alluminium SD25s finally started to show wear. I ordered genuine replacements on the CC website, and they arrived the next day. Added bonus: the replacements have a soft velvet finish and feel even more comfortable than the vinyl-finished originals. Very happy!
18 March 2026
Reply from Custom Cans
Hi Des, so glad to hear you're happy with your new earpads! I think it always makes such a difference to get lovely new pads! :D -- Kaya
Reply from Custom Cans
Hi Edita, thank you for your feedback ♥ :) -- Kaya
These guys know what they are doing and…
These guys know what they are doing and they're serious about cost to performance.
12 March 2026
Reply from Custom Cans
Hi Tom, glad to hear you're happy with your experience! Hope to hear from you again! ♥ -- Kaya
Wonderful product exactly what I wanted.
19 March 2026
Reply from Custom Cans
Hi Elias, many thanks for your lovely feedback! ♥ -- Kaya
Heads Up
Workmanship excellent, turnaround time, from sending in headphones to return of them, outstanding. All in all absolutely tip-top. I raise my glass in their general direction!
18 March 2026
Reply from Custom Cans
Thank you for the stellar feedback, always a pleasure to deliver! ♥ -- Kaya
Amazing customer service so friendly
Amazing customer service so friendly. Order arrived speedily and was exactly as described. Genuinely can't recommend Custom Cans enough. Stumbled across them via their Youtube channel and so glad I did. Believe me if you love music you need to buy a pair of headphones from these people.
17 March 2026
Reply from Custom Cans
Hi Lee, thank you for the feedback and very kind words! Hope you keep us in mind for your future audio needs :) -- Kaya
VERY Professional standard of work
VERY Professional standard of work, I'm delighted with the headphone conversion.
17 March 2026
Reply from Custom Cans
Hi George, glad to hear you're happy with the work we've done :)))! -- Kaya
BRAVISSIMI !
First of all, the excellent quality of their products, then their support team, always a top service not only for problems, but also for suggestions… These are the only things which make the difference between a standard company and an excellent one ! And Custom Cans is rightfully among the latter ! As we say in Italy:
BRAVI, BRAVISSIMI !!!
17 March 2026
Reply from Custom Cans
Hi Fabio, many, many thanks for taking the time to leave such a lovely review :D Super happy to help always!! ♥ -- Kaya
An excellent experience
Ordering was easy, shipping was rapid and installation instruction were faultless. Every part of my experience was superior and the product works!!
16 March 2026
Reply from Custom Cans
Hi Nathan, thank you for your kind words! Glad to hear you've had a smooth experience! -- Kaya
Excellent products and customer service
Very happy with the products purchased, the price paid, and the delivery time. Customer service also responded quickly to my query. Would recommend and will use again. Thank you.
16 March 2026
Reply from Custom Cans
Hi Stuart, thank you for taking the time to leave a review! Means a lot! Looking forward to hearing from you again :) -- Kaya
Amazing Fantastic Customer Support
This company is unbelievable. Fantastic and amazing. I messed up my order and they went an extra 100 miles to sort it for me. Absolutely have nothing but praise for this UK company. 10/10. *****
23 December 2025
Reply from Custom Cans
Hi Alex, many thanks for your feedback :) Glad you're enjoying your fancy new cable!! ♥ -- Kaya
They work and improve the appearance .
12 March 2026
Reply from Custom Cans
Thank you for your lovely words, super happy to help! -- Kaya
Super fast delivery for my overseas…
Super fast delivery for my overseas order. Much obliged, and looking forward to more merch down the road!
23 February 2026
Reply from Custom Cans
Hi Jay, glad to hear you had a great experience! We'll look forward to hearing from you again! ♥ -- Kaya
Reply from Custom Cans
Hi Kenneth! Thanks for the feedback! ♥ -- Kaya
Excellent upgrade
Clear description of cables and connector options with easy ordering. Realistic indication of delivery timeframe.
Well made and neatly finished balanced headphone and interconnect set . An immediate and noticeable improvement in performance and musicality which developed after a relatively brief 'burn in'.
A noticeable upgrade. Thanks
26 February 2026
Reply from Custom Cans
Hi J, thank you for your feedback, so glad to hear you're enjoying your new cables ♥ -- Kaya
Really good cable
Really good cable, well made and improved the sound from the stock cable.
26 February 2026
Reply from Custom Cans
Hi Mike! ♥ Thank you for the lovely feedback, much appreciated! -- Kaya
HD650 Mass loading
Fast shipping, Great price and Made my headphones sounds that little bit better
23 February 2026
Reply from Custom Cans
Hi Sam, glad to hear you're enjoying your newly modded HD650s!! I always find it surprising how much of a difference the mods can make :) -- Kaya
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