After replacing the original dampers with Custom Cans filters, my HIFIMAN Sundara truly came alive. The sound gained openness, clarity, and a wonderful sense of flow — it now feels effortless and fu... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We specialise in producing custom headphones, accessories and upgrades for DJs and audiophiles. Our custom cables and modified headphones are all created at our workshop in Cheltenham. Our custom airbrushed headphones have helped many DJs, musicians and gamers gain following. We've also worked with big brands and record labels to produce headphones for their sponsored artists.
2nd Floor, 33 Rodney Road, GL50 1HX, Cheltenham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered a mod kit and new custom cup for my hd25. Great service and would recommend them highly.
The quality of the cables are the best ive ever owned.
The headband strap is of good quality and the support was reactive, however I had to manually cut the M3 tape and the glue was "out of stock", I would need to reach out to them again if I wanted some new.

Reply from Custom Cans
I had contacted Sennheiser directly about a replacement part and they said they do not sell such a part. Custom Cans, however, was all over it and kept in contact throughout the order process. It arrived in Canada very promptly and I am thrilled to have my headphones back. Thoroughly considering custom colours now.

Reply from Custom Cans
I like the concept of what this cable is as well as I find sonically it just gets out of the way. It does not impede what is presented from the source all the way to your eardrums. Product is well made and very well thought out. Custom Cans is great and will be returning for sure.

Reply from Custom Cans
Very fast for international shipping. Great product with a good dac/amp the custom cab’s covers makes the edition xs an amazing pair of headphones. Got the Edition XS first and felt the bad was a little flat. Using a fiio k5 dock with a e17k at the time. Got the covers and the bass was better but the sound was more closed and sometimes there was a harsh sibilance. Upgraded to a Fiio K9 Pro ESS and the sibilance was gone and the sound became wider bass was also improved with very good detail. Just got a balanced cable and now the bass is tighter and it’s even more detailed. Now my system is perfect.

Reply from Custom Cans
The headphones were exactly what I asked for and came perfect, my boyfriend loved them for his birthday! Thank you so much! Quick delivery and communication was on point.

Reply from Custom Cans
Fast delivery.
Great product!
This replacement cable for my headphones feels really solid in comparison to the original. Looks fab too

Reply from Custom Cans
The earpads on my Custom Cans Alluminium SD25s finally started to show wear. I ordered genuine replacements on the CC website, and they arrived the next day. Added bonus: the replacements have a soft velvet finish and feel even more comfortable than the vinyl-finished originals. Very happy!

Reply from Custom Cans
These guys know what they are doing and they're serious about cost to performance.

Reply from Custom Cans
Workmanship excellent, turnaround time, from sending in headphones to return of them, outstanding. All in all absolutely tip-top. I raise my glass in their general direction!

Reply from Custom Cans
Amazing customer service so friendly. Order arrived speedily and was exactly as described. Genuinely can't recommend Custom Cans enough. Stumbled across them via their Youtube channel and so glad I did. Believe me if you love music you need to buy a pair of headphones from these people.

Reply from Custom Cans
VERY Professional standard of work, I'm delighted with the headphone conversion.

Reply from Custom Cans
First of all, the excellent quality of their products, then their support team, always a top service not only for problems, but also for suggestions… These are the only things which make the difference between a standard company and an excellent one ! And Custom Cans is rightfully among the latter ! As we say in Italy:
BRAVI, BRAVISSIMI !!!

Reply from Custom Cans
Ordering was easy, shipping was rapid and installation instruction were faultless. Every part of my experience was superior and the product works!!

Reply from Custom Cans
Very happy with the products purchased, the price paid, and the delivery time. Customer service also responded quickly to my query. Would recommend and will use again. Thank you.

Reply from Custom Cans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.