Cuttosizemirrors Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

UPDATE. New owners have fulfilled the undelivered order free of charge. Good communication and delivery as promised. Would now recommend them. Previous review : I ordered splashback on 16th Jan. Re... See more

Company replied

Rated 5 out of 5 stars

I recently used Cut-To-Size Mirrors for my new house project in Bedfordshire, and I couldn’t be happier with the result. The bespoke mirrors they supplied are absolutely beautiful and have really... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Ordered my mirrors for my bathroom & WC i was a bit unsure on what size I needed to order, so I called this company and they came out and measured for me and... See more

Rated 5 out of 5 stars

Very helpful in guiding the right type of mirror to choose and the dimensions to fit. Delivery and fitting was all quite efficient


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4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Good service

Very helpful in guiding the right type of mirror to choose and the dimensions to fit. Delivery and fitting was all quite efficient

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Revised review – excellent service now under new management

This is a revised update to my earlier negative review. I had previously left feedback regarding an order that never arrived, and I was very disappointed at the time.

However, I’m pleased to say the business is now under new management, led by Johnny. He reached out directly in response to my review, apologised for the earlier issue, and immediately offered to send a complimentary replacement. The new item arrived quickly and in perfect condition.

I’m really impressed with how Johnny turned this situation around – he was professional, helpful, and genuinely cared about putting things right. Thank you so much, Johnny, for your great customer service. I’m happy to recommend this business again.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

From start to finish the process of…

From start to finish the process of ordering and receiving the mirrors was effortless and rewarding. Mirrors arrived on time and with the exact dimensions that I ordered, great quality and look fantastic in my bathroom.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

glass balustrade…

I recently had a glass balustrade installed on our outdoor balcony, and the entire experience was outstanding from start to finish. The team was professional, punctual, and incredibly detail-oriented throughout the whole process.

The quality of the glass and finish is absolutely superb — it has completely transformed the look of our balcony and given it a modern, elegant feel while still feeling very safe and secure. The installation was carried out efficiently and with great care, and everything was left spotless afterwards.

What really stood out was the customer service. Communication was excellent, every question was answered quickly, and the team genuinely cared about delivering a perfect result.

I am beyond delighted with the final outcome and would highly recommend this company to anyone considering a glass balustrade installation.

Fantastic workmanship and a pleasure to deal with!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Bespoke Mirrors for My New Build

I recently used Cut-To-Size Mirrors for my new house project in Bedfordshire, and I couldn’t be happier with the result. The bespoke mirrors they supplied are absolutely beautiful and have really elevated the look and feel of the space.

What stood out just as much as the quality of the mirrors was the team who came to install them. The lads were fantastic from start to finish—professional, friendly, and clearly very skilled at what they do. Their workmanship was incredibly clean, neat, and tidy, and they took real care to make sure everything was finished to a high standard.

It’s not always easy to find tradespeople who combine great products with such attention to detail and respect for your home, but these guys really delivered on both. I would highly recommend Cut-To-Size Mirrors and wouldn’t hesitate to use them again for future glass projects in my home.

30 March 2026
Unprompted review
Cuttosizemirrors logo

Reply from Cuttosizemirrors

Thank you Tanya for your great review. You were one of our first customers since taking over the business. We look forward to looking after you going forward.

Rated 5 out of 5 stars

Received!

Mirror received all good.

27 November 2025
Unprompted review
Cuttosizemirrors logo

Reply from Cuttosizemirrors

Apologies for your experience in the past. We have just taken over this company since March and we would be happy to replace your order free of charge as a goodwill gesture.

Rated 5 out of 5 stars

Revised Review

UPDATE. New owners have fulfilled the undelivered order free of charge. Good communication and delivery as promised. Would now recommend them.

Previous review : I ordered splashback on 16th Jan. Received call 28th to say delivery 4th Feb. Nothing arrived. Company not responding to email, landline and they have blocked me on their mobile. They operate under lots of names with same contact details. Scammers indeed.

4 February 2026
Unprompted review
Cuttosizemirrors logo

Reply from Cuttosizemirrors

Hi Lynn, I'm sorry to hear of your experience earlier this year. We have recently acquired this company and are striving to right any wrongs as a goodwill gesture. Please take us up on our offer to replace your order free of charge. Thank you Johnny.

Rated 5 out of 5 stars

Good Quality Mirror

Although delivery of my item was somewhat slow as I was out of their delivery area which they normally did not cover, they agreed to deliver as they had already made the mirror.
I had a conversation with Brian who advised of the problem with delivery and he was sorting this out and would contact me the following day. Unfortunately Brian did not contact me although I said if I was not available on my mobile to send a text or email and I would respond (no text or email from Brian).
I even offered for them to cancel the order and refund me but was advised the order would be delivered.
I had to chase the item up twice before and on the delivery date (05/12/2025) and the Item was eventually delivered after 5:30pm on 05/12/2025 by John which was not a problem ( great delivery guy, nothing was too much trouble).
Although the acceptance of the order and delivery was somewhat a bit of a mix up the quality of the item was excellent.
I would recommend this company but delivery and communication with the customer needs to be improved (I.E. the customer should not have to chase the items up that they have ordered and paid for).

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered my mirror last week and was delivered today. What a quick turn around and great quality. Driver carried this into the house for me and was really helpful and polite. 100% recommend and would use this company again

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered on the Tuesday

Ordered on the Tuesday, was recieved on the following Monday, driver was lovely and even helped me carry it in the house. Punctual and kept in touch about the deliveries. 100% recommend.

12 November 2025
Unprompted review

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