Cybercandy Ltd Reviews 

70
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Honestly when I ordered the Cyber Candy Mystery Bargain Parcel box and it came within a few days, I was happy with how quick it arrived but upon opening the box, I was a little disappointed with the l... See more

Rated 5 out of 5 stars

Love this website, ordered twice in one week, fast delivery with credit to Royal Mail as well. Huge selection to choose from, chocolate,sodas etc. One thing that slightly disappointed me was how long... See more

Rated 5 out of 5 stars

Cybercandy is truly awesome, as an online shop its upped its game so much since its website was redesigned. Its also worth visiting one of their shops if you get the opportunity, what an experience... See more

Rated 3 out of 5 stars

I bought a large mystery box and it came within 3 days despite purchasing the 6 day delivery. Great. I opened it to find it was full of cheap lolly pops and some things I could have bought for 5p, pop... See more

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4.0

Great

TrustScore 4 out of 5

70 reviews

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4.0

All reviews

(70)

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Rated 5 out of 5 stars

A 5 Star service bringing you 5 star candy.

From their easy to use website to receiving my order, Cyber Candy are an absolute pleasure to shop with. They have an almost overwhelming array of goodies to choose from. The prices are pretty reasonable considering they're selling imported goods.

21 November 2012
Unprompted review
Rated 4 out of 5 stars

A really unique company, but more importantly a *trustworthy* one.

So I admit I'm a bit of a Japanophile, and I adore the (largely exclusive) range of Hello Kitty sweets this company do. However, during my various shops with Cybercandy I've also had the pleasure of A) giant Pocky B) Harry Potter Chocolate Frogs, C) Super cute (and bubblewrapped secure) packaging.

I've been to their Covent Garden store (before it relocated and after) and have always been impressed with the sheer range of things they do. Everything from Tootsie Rolls and Twinkies (which are, admittedly, unimpressive after Riesen Bars) to genuine Mountain Dew, and much more besides.

If you know an American candy fan, or even a Japanese candy fan, Cybercandy will have it in stock ready!

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic, Sweetastic, Tangfastic!

Cybercandy is truly awesome, as an online shop its upped its game so much since its website was redesigned. Its also worth visiting one of their shops if you get the opportunity, what an experience it is - "not just a sweet shop" should be their slogan! Also if you have any issues at all, they are really helpful, especially Lulu!

Many thanks, I think you're wonderful!

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Great Selection, Good Prices & Super service.

I especially love the sweets/mints that come in Tins.

Loved the Brighton shop & I'm delighted that I can order online as I live in Jersey.

Keep it up Cybercandy.

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Excellent website will make you drool

This website was recommended to me by a friend when i was looking to put an American sweet hamper together, I was amazed at all the different products available and spent quite a few hours drooling, The delivery was fast and every item was perfect, a brilliant website will defo use again and again

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Awesome, awesome, awesome!

I was looking around for Jelly Belly gifts for my other half (he's obsessed!) and I found Cybercandy with not only a really good range at a decent price, but best of all you can make your own 1kg mix bag with up to 5 different flavours! Needless to say somebody will be a very happy sugar-loaded lil bunny on Christmas day! My parcel was delivered a couple of days after ordering, it was well packaged and arrived safely. I'm very happy with my purchase and I have no hesitation in recommending them to anyone.

21 November 2012
Unprompted review
Rated 5 out of 5 stars

I love these guys!

Honestly? They have a great selection, decent prices for what they offer, the item arrived in decent time, and they even drew Pinkie Pie on the box. No complaints! Great work!

21 November 2012
Unprompted review
Rated 5 out of 5 stars

Great company! So much to choose from! No problems!

I love buying the mystery box from cyber candy! You get an array of sweets from different countries! Makes a really good present! They are out of date, but still taste the same! Who looks at the best by dates anyway :P

I've never had a problem with my orders. Fast dispatch. you can track your parcel too.

:)

6 November 2012
Unprompted review
Rated 3 out of 5 stars

taking awhile to post items

everyone says they are really quick at posting out your order (usually within a day). i placed an order nearly a week ago and still have recieved no confirmation email to say its been posted. and according to the website what i had was instock.

i mean how long does it take to ship out 3 items. just glad i didnt pay for next day delivery. bit annoyed as they have taken my money

31 October 2012
Unprompted review
Cybercandy Ltd logo

Reply from Cybercandy Ltd

We are very sorry to hear that you are not satisfied with the speed of your delivery. However your order was placed on Saturday 27th with Budget shipping option (delivery withing 7 working days) and despatched on Wednesday 31st on next working day service (i.e delivered within 4 working days). We never purposedly delay any orders, and always send them out as soon as possible, with vast majority of Budget orders delivered well before the 7 working days deadline. Our Budget shipping is subsidised by us (i.e prices do not cover the real costs of delivery) and is designed for Customers who are happy to wait for their sweets a bit longer in return for paying less. We do not sort or prioritise orders according to their size or value within Budget shipping which we find fairest.

If you would like to receive your items earlier next time, we do recommend choosing our Standard shipping option which is only slightly more expensive.

Rated 5 out of 5 stars

Brilliant fast service

When i ordered in the early hours of Monday morning i wasn't expecting my order to arrive around mid day Tuesday. Everything arrived in perfect condition, which is a huge plus when you order Cans of soda/pop/whatever you want to call them. The tracking service was also a huge plus even though it was only two days. i will certainly use CC again, especially as we approach Xmas.

16 October 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service Impossibly Fast Delivery

I don't know how they did it but the delivery was un believably quick. Its was dispatched on Friday and arrived on Monday morning from England to Ireland, also the Twinkies and Fruit Loops are outstanding and the customer service is online frequently and great help to me.

15 October 2012
Unprompted review
Rated 5 out of 5 stars

I use em all the time!

I have been a customer now for over 1 year. Use em about once a month and have to say. They have never failed me. The only time they did make a small misstake they gave me a 10gpb voucher as compensation. I live in Norway but the outstanding customer service makes me choose this UK based company instead of simalar Norwegian companys.

3 October 2012
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding customer service

It's been an absolute joy to deal with cybercandy. I'm an international costumer and I won quite a few items in their ebay auctions. (you might as well go big when shipping costs an arm and a leg). Firstly they opened up some auctions previously closed to foreigners when asked nicely and then they found the cheapest way to ship the candy when all my auctions ended, and even though the packages looked like both the Royal mail and the Danish mailmen had been playing football with the two parcels I received. Every item was in flawless conditions due to careful packaging. Not often that happens. However when I got my parcels a few items was missing and some were in the wrong proportions (mixes). However two mails later they send me all the missing stuff and let me keep the wrongs things as well free of charge; plus they added an assortment of their M&M's line as an added bonus. The only things I could complain about was indeed the first mix-up and that they send me two parcels even though I tried adding all the items into one box with the same protection and they did all fit in one box and it didn't go over the weight limit. The mix-up was dealt with as described above. But 23 pound sterling extra postage isn't so nice. Though with the money I saved on the auctions and the good customer service you provided it's a minor thing. So I would absolutely recommend people to shop at cybercandy also ppl. from the rest of Europe. Thank you cybercandy for the service and for providing me with candy I know and love from abroad. It's not the last time I make a yummy order at you guys! :-)

20 September 2012
Unprompted review
Rated 5 out of 5 stars

CYBERCANDY OMG !!!! BRILLIANT!

Fantastic! What else can I say. Delivery prices for Next day. Was really cheap for what I placed my order on!

They answered my general questions before I placed and order. And they helped me every which way they could (Under 24 hours reply).

I recived all 4 of my packages ON TIME. and in PERFECT condition. (have made 2 purchases!)

Wrapped up everything came 100% perfect condition. My chocolate was not melted. Everything well in date! Nothing going out of date slightly!

I also ordered £25 worth of Root Beer and Other Sodas! They came wrapped up. Nothing broken, nor crushed in anyway.

DPD the service they use are perfect. They guy who dropped them off, very polite and professional looking.(I was not at home for the first parcel!)

I will,
I must
I am going to buy again from cybercandy.co.uk!!!!

AND I URGE ANYONE ELSE TO DO SO!

You don't no what you are missing out on!

10 August 2012
Unprompted review
Rated 5 out of 5 stars

BEST ONLINE SWEET SELLER I HAVE USED

just had my first delivery from cybercandy and like to say i was well impressed with the medium mystery box crammed full of loads of different things got to be well over double the price i paid for it i will definitely be a repeat customer and will be letting friends know about your site

3 August 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic online service!

I decided to try CyberCandy after entering a competition held by them and JustEat.
As I live on the West Coast of Scotland, there are very few places where I can get my fill of sweets from around the world for a good Price. Americandy is good for American stuff, but I also love Glico products and other items from East Asia.

I decided to go for the bargain box, £14.99 (not including postage) for a box packed to the brim with sweets just past their sell by.
Postage cost me an extra £3.99, not bad at all. I was given a delivery time of up to 6 working days.

It is now 3 days after I ordered and paid for my candy and this morning, it arrived.

The box is a very plain white box, but the inside, my goodness. I loved the multi coloured packing pellets! It makes it look even more amazing.

I took out all of my candies, lay them out and proudly snapped a picture, it looked fantastic.
All in all, I have 30 sweet packets/bars of 13 types including 3 different flavours of Collon, 2 packets of peppermint Peeps, 10 milk chew bars, 2 packets of Hajuku (like Hello Panda, but love hearts with cute little messages!) and a packet with Cherry Pop Tarts!

The facebook page is fantastic and though they seem to have had bad run with Customer Service a while ago, they are fantastic nowadays. I know people who have had problems solved in 30 minutes!

Thankyou CyberCandy! I hope that you one day open a store in Scotland, because I know for sure you'll get plenty of business!

28 July 2012
Unprompted review
Rated 5 out of 5 stars

I LOVE THIS SHOP !!!

Every so often I treat myself to a crate of root beer and some goodies, its a great site, always doing special offers that I cant resist ! Recently bought some treats for friends birthdays, they were presently surprised and have started using the site them self's. Delivery is always very quick and items well packaged.

20 July 2012
Unprompted review

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