Cycle Revolution - Ipswich Reviews 13

TrustScore 4 out of 5

4.2

Foxhall Road 621, IP3 8ND Ipswich, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by... See more

Rated 5 out of 5 stars

Incredible Cycle Service! Had a 22 year old Giant road bike serviced at Cycle Revolution. Couldn't believe how good a job they did. It looked like it did the day we bought it back in 2003. OK, so we... See more

Rated 5 out of 5 stars

Dealt with Matt at Ipswich and Danno at Colchester. Went to Colchester first didn't have want I wanted, after much good advice from Danno he found a bike in stock in Ipswich. Went there and had a grea... See more

Rated 5 out of 5 stars

Thank you for building my bike it looks great. It will help make my cycling more enjoyable and allow to ride for much longer on those trails. Big appreciation to cycle revolution.


Company details

  1. #66 of 97 best companies in Bicycle Shop
  2. #22 of 31 best companies in Bicycle repair shop
  3. #7 of 9 best companies in Bicycle wholesale
  4. #42 of 64 best companies in Bike accessories store
  5. #17 of 23 best companies in Road Cycling
  6. #92 of 139 best companies in Sporting Goods Shop

Written by the company

Cycle Revolution opened its first cycle store in Ipswich in 1984, having started life in the family garage. Now with accredited Technicians, fully equipped workshop and highly trained staff bringing the biggest names in cycling to the Colchester area. We offer an incredible selection of the latest E-Bikes, E-MTB, Hybrid bikes, MTB, parts, apparel and accessories from the likes of: Cube, Whyte, BMC, Altura, Quad Lock, Cateye, Oakley, and others. With 2 years of free tune ups, 30 days free bike insurance and 15% off all accessories when you buy a new bike there’s no better time to put your passion into motion.


Contact info

  • Foxhall Road 621, IP3 8ND, Ipswich, England, United Kingdom

  • 01473712751

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable staff

The guys at Cycle Revolution Ipswich really took their time to explain the pros and cons of the bikes in my price range. They know their stuff and will ship there again. Highly recommend

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Just had my e-bike serviced—same-day turnaround…

Just had my e-bike serviced—same-day turnaround—and they also helped resolve an issue with the app not unlocking the bike (turned out it just needed to be reinstalled).

I always take my bikes here after a problem with another shop, thats now closed

2 June 2025
Unprompted review
Rated 1 out of 5 stars

Absolute Joke

Absolute Joke. Ordered Giant Talon E 29er online on 28th May with website stating Immediate Collection available at Ipswich branch between 9am and 5:30pm. Booked a day off for 30th May to collect awaiting a response from the guys as per their email. Chased on 29th May PM losing the will trying to speak to someone. Eventually got through to the workshop who stated it's not immediate collection for the model I wanted and earliest would be Saturday 31st May. Then passed on to Matt giving me a life story on the bike needs to be built, charged up and converted before being ready. Total waste of my time and days holiday. Cancelled the order in the end as wanted the bike Friday early afternoon at the latest. Now website has been updated with earliest collection would be 6th June if I purchased the bike again. Didn't even get a apology or offer of an alternative to keep my business. First time I've dealt with this company and probably the last time.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Incredible Cycle Service

Incredible Cycle Service!
Had a 22 year old Giant road bike serviced at Cycle Revolution. Couldn't believe how good a job they did. It looked like it did the day we bought it back in 2003. OK, so we did decide to purchase a new chain and tyres. but the crankset and cogs were like new and it runs really smoothly. Really impressed. The staff were superb in terms of advice and keeping us updated. Highly recommended for Cycle servicing.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy cyclist.

Thank you for building my bike it looks great. It will help make my cycling more enjoyable and allow to ride for much longer on those trails. Big appreciation to cycle revolution.

23 March 2025
Rated 5 out of 5 stars

Great advice, great kit, great service

Matt at the Ipswich store was very helpful, technical, honest and clear. He offered strong opinions when I asked and helped me settle on my new Scott Spark 930. The bike arrived 2 days later, all dialled in and ready to rumble. Thanks Cycle Revolution

13 January 2025
Unprompted review
Cycle Revolution - Ipswich logo

Reply from Cycle Revolution - Ipswich

Hi Glen, thanks for your 5* review! It's lovely to hear Matt helped you secure your brand new Scott, we wish you many happy miles ahead.

Rated 5 out of 5 stars

Outstanding!

I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.

2 November 2024
Unprompted review
Rated 5 out of 5 stars

Dealt with Matt at Ipswich and Danno at…

Dealt with Matt at Ipswich and Danno at Colchester. Went to Colchester first didn't have want I wanted, after much good advice from Danno he found a bike in stock in Ipswich. Went there and had a great service. I normally buy my bikes online but the service I got from Matt will make me think twice. Excellent service great value (couldn't beat it online) couldn't be happier.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

We just got a bike for our son. It was not a cheap option, but Matt was fantastic in guiding us and educating us with our purchase. I would go back any time and suggest my family go there too. The knowledge was vast and friendly, and all staff were approachable. We left with lots to think about, I loved the no pressure approach. When we were getting the bike, the service was brilliant. We bought there and then, and they fixed everything up for my son. It was like christmas day for him. Thank you to the team, and Matt!

8 August 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look