Cycle Superstore Reviews 

Great service ,quick delivery, will definitely be dealing with them again.

I bought a new bike for €1,620 from cycle superstore. Collected it two weeks ago. Tried to ride it that day but the chain kept falling off. Brought it back the next day. Told by workshop manager that there is nothing wrong with the bike. I rode it again and the chain came off as soon as I started turning the pedals. A slight adjustment was made in the workshop. I tried cycling it again but the problem got worse, Chain kept coming off as soon as I started turning the pedals. I returned the bike the next day with a request for a replacement as it was unusable and was told the manager was not in. One week later, I had heard nothing and they still had my bike, I was unable to get through to them on the phone, so I emailed both of their email addresses requesting a refund. Got no reply other than an automated response confirming they received my emails. It’s now two weeks since I collected my new bike and 12 days since I returned it. So far, no communication from cycle superstore and they still have both my bike and my money. This is a very unsatisfactory situation.

Speedy delivery, good customer support, the only downside is that they use fastway for delivery

It truly pays to buy from Irish shops. I cannot rate the experience I had with my purchase of cycle shoes highly enough. I bought a pair online during covid and decided I needed a change for a bigger pair which I chose and emailed (Mick) to say that I wished to make the change. It was months before I returned and even after business reopened it was 4 weeks before I made it to the shop. The staff could not have been more helpful. Delighted with my purchase and will be making every effort to shop here in future. Hilary.

Couldn't find this item cheaper anywhere on the web. Delivered free of charge within 24 hours of purchase.
Excellent service.

Way to many bad experiences, between the sales and service end. just one little error was I had rear derailleur cable rubbing off the carbon where it entered the frame and they stuck sticky tape over it so I couldn't see it rubbing rather than change the cable liner so it fit, if I hadn't of checked their work god knows what kind of damage would have been caused on a very expensive look carbon frame that wouldn't have been covered under warrenty (another story for another day from this business) and changed a chainring and took to many links off the chain, school boy errors on a bike that is worth many 1000s, thats not all I could go on and on, Professionals ???? I like to give people the benifit of doubt but there is only so much of that one can give. I used to feel sorry for the bike retailers as it is hard to compete with online sales, now I learn what I need to do and do it myself, your banging your head off a wall trying to deal with retailers and the service they provide.

Great service. Good selection of parts and fast turnover (ordered on a Monday, delivered on the Wednesday). Helpful and flexible staff too

Disappointing, went I look for a bike for my brother. The questions he asked me was terrible. What height is he.. then he said this one is good has a carbon frame and 29inch wheels.. 🤦‍♀️ Is this anyway or try sell a 4k bike. I've worked in retail for 15years and as nice as this kids was the store let him down by not coaching him correctly in order to provide good customer service. Needless to say I did not but the bike.

Cyclesuperstore is an excellent shop and online web-store. I have purchased from them for many years. They sell top quality products. Excellent customer service and a reliable delivery service. Safe and secure online purchasing service. Highly recommended. Top marks.