360 Cycles Reviews 129

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, helpfulness, and friendly demeanor, making the overall service experience outstanding. People frequently highlight the high quality of the products and the efficient service provided, noting that the team goes above and beyond to ensure customer satisfaction and provide expert advice on bikes and accessories. However, some customers were dissatisfied with the service, reporting instances of unhelpful staff and issues with repairs. A few other people also felt that the prices were quite expensive.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the helpfulness... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their extensive knowledge and... See more

Product

People report positive experiences with product. Many customers praise the quality and suitability of the... See more

Quality

Consumers find quality to be positive, especially regarding service and products. Many customers praise the... See more

Price

Customers had ambiguous experiences with price. While some reviewers found prices to be reasonable, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We bought a bike for our 6 year old, a seamless buying experience. The guys in 360 guided us on best bike based on his age & ability & something that would grow with him. He had his first run on it to... See more

Rated 5 out of 5 stars

I bought two Schwalbe Marathon Plus Puncture Resistant tyres to replace the Schwalbe Citizen tyres that came with the bike. I'd had to deal with 2 punctures in a year with the Citizens and hope that t... See more

Rated 5 out of 5 stars

From start to finish service from all the guy's in 360 was brilliant. They make buying a bike so easy with fantastic knowledge and help. Communication was excellent and continuous. Look forward to con... See more

Rated 5 out of 5 stars

I have been using 360 cycles for well over 10 years and they are exceptional to deal with in every way. Their knowledge of the sport quite apart from the products is inspiring. Their atten... See more


Company details

  1. Bicycle Shop
  2. Bicycle hire shop
  3. Bicycle repair shop
  4. Bike accessories store

Written by the company

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From start to finish service from all…

From start to finish service from all the guy's in 360 was brilliant. They make buying a bike so easy with fantastic knowledge and help. Communication was excellent and continuous. Look forward to continuing to deal with 360 going forward now we are on the electric bike road. Thanks all.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I rented a bike box rental and booked a bike maintanence. Both services were professional and great

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Repairs / Servicing

I have taken my bikes to 360 Cycles on numerous occasions when I have had technical issues. I have found them to be extremely knowledgeable and efficient in locating and repairing the problem. I would highly recommend them. I now use them for all my servicing requirements

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Top class service as always

Top class service as always. Prompt, efficient and so straightforward - thanks! Hopefully won’t have to be back for a while, but if any other issues arise with the bike, I’ll be straight back to you safe in the knowledge that I’ll be well looked after.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from 360

Great experience from 360, had the bike in for some work and was able to collect it a day or 2 later at my convenience, even collected my bike on a bank holiday Monday! Open 7 days a week and always contactable on the phone with any queries! Will be back again

6 April 2026
Unprompted review
Rated 5 out of 5 stars

My bike has been given a new lease of life.

My bike is very, very old but it's still a quality, sturdy one.
Other cycle shops in the past have commented on the age of my bike and were focused on the negative, like they may not be able to get parts for it, etc. There was none of that with 360 cycles. Also I use my bike for transport every day so they kindly agreed to have my bike ready as quickly as possible. They did a full service and repaired what needed repairing all within 48 hours. Now, as I cycle my bike I feel like it's been given a new lease of life. I'm very pleased with the work done by 360 cycles. Thank you.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Buying my E Bike

Called in to 360 Cycles to view an E Bike that I was interested in.Must say,that Max was absolutely brilliant in informing me about the bike’s features and specifications and steering me to the correct bike size for my height. Great bicycle shop, can honestly recommend this bicycle shop highly.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

I fully recommend 360 cycles

I bought a Cube Kathmandu Hybrid One 800 from 360 Cycles and would recommend them to anyone buying a bike. The advice given, The test ride the lack of pushy selling technique and the 1 year free servicing was second to none. The electric assist has given me the confidence to push myself, knowing that to can get home. I have now got a new tow bar mounted bike carrier so the how the horizon has broadened. In my 70s it has given me my life back.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

The guys in 360 are just excellent at…

The guys in 360 are just excellent at what they do. I had an issue with my wheel. They took my bike from me and fixed tithe problem, double checking my front wheel as part of the check. They gave me confidence in my bike again. I will be bringing my bike to them annually for a service and will enjoy a coffee and cookie outside as part of the ritual.

1 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look