I ordered a Shimano shifter set (7x3). The delivery was fast and the parts were well-protected. Additionally, I was surprised to receive a brake cable housing and line, I guess it was mentioned in the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shimano tourny rdty500 delyvery huwa lekin who product nahi hanger wala chahiye costmer care no support no answer only mail main buisness chalthi hi .tho answer tho yahi ayega ki no riten no exchange... See more
Extremely poor customer service. They reply by email once a day. No phone, no WhatsApp, nothing. In the first order, they sent a used product while charging the price of new. In the second... See more
The people behind Cyclop are humble and cooperative, however there is room for improvement with regard to stock keeping and maintenance of the website with special reference to product availabilty u... See more
Company details
Information provided by various external sources
Welcome to India's largest cycling community & online cycle shop. Buy the Best Cycles - New & Used, Cycling Accessories, Apparel and Cycling Gear. Get free & fast shipping. Get Help in Buying. Find Value to High End Brands. Order Now!
Contact info
3.1
Average
191 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
See your delivery partner did not call…
See your delivery partner did not call me eve when they had the package at the final delivery station fpr two days. I have raised a ticket on the same which they acknowledged and apologized for marking wrong status. Now the status is showing package is being returned. Without even contacting me. Can you sort this out with delhivery..
23 May 2023
Pathetic exchange policy and process
The entire exchange policy and process is totally outdated and not at all customer friendly. You first need to approve the exchange, then there is a timeline of 7 days and also the customer is required to courier himself??
26 April 2023
Products and services are good
Products and services are good, but please remove unavailable items from your site as soon as possible.otherwise we can realize item not available after the payment
24 April 2023
Automatically they cancelled my order
26 March 2023
Worst service ever.
Worst service ever.
Received a defective item, no contact, no return.
27 March 2023
Delivery too late
26 March 2023
Recommended
Good range of genuine products. Pricing is generally at par with other websites. Shipping time is reasonable as well. I have been buying products from Cyclop for many years now. No complaints to date.
24 March 2023
PLACED ORDER AS IT WAS SHOWING THAT…
PLACED ORDER AS IT WAS SHOWING THAT PRODUCT IS IN STOCK, AFTER MAKING PAYMENT YOU ARE TELLING ME PRODUCT IS NOT AVAILABLE. WHY YOU ARE NOT UPDATING YOUR WEBSITE IF PRODUCT IS NOT AVAILABLE. MY MONEY IS STUCK FOR NOTHING,
22 February 2023
Yes great product
1 February 2023
The images that was displayed was…
The images that was displayed was different, the alloy part was black of the one i received, the A plus content showed a red part.
26 January 2023
Easy shopping..
28 December 2022
Good shopping experience
1 January 2023
Really cyclops site is very great full
Really cyclops site is very great full
I does recommend all the cylist should purchase any cycling items from cyclops because all the stocks are original they does provide us and as well delivery is very fast ..once again thank full to cyclip
30 December 2022
Very smooth checkout process and the…
Very smooth checkout process and the product was shipped and delivered promptly.
2 December 2022
Consideration during designing not done properly
There's no way of removing the pin if it breaks.
The rod on the screw should have been removable too.
Expensive to just use-and-throw.
1 November 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.