Please read all the reviews before you do business with this company! I wished I did. I am having similar problems. I was a fool. In their fine print buried on their website, their return... See more
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After receiving the fireplace (Feb 12 order placed) We were putting it together on Feb 21 (8 business days later) and it was broken- took pictures and sent them. They WILL NOT replace the fireplace!!... See more
We received an expensive 2 drawer filing cabinet that will barely hold together. There was damage to the panels when received. Bush furniture ended up sending me new replacement panels so kudos to the... See more
DO NOT purchase their products through walmart.com. Their items through Walmart's marketplace are not returnable, regardless of what walmart has posted on their website. Tried contacting the company r... See more
Company details
Written by the company
Cymax is one of the fastest growing online furniture retailers with annual sales exceeding US $100 million. With over 75,000 SKUs, Cymax is a leader in online sales for all items home and office. We are located in Burnaby, BC, Canada and sell to customers in the United States and Canada. Internet Retailer Magazine ranked Cymax within the Top 200 e-tailers in the world in both 2011 and 2012.
Contact info
United States
- 866-740-9830
- www.cymax.com
Hasn’t replied to negative reviews
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Very well packaged and easy to put …
Very well packaged and easy to put together.
Five Star Service!!!
Outstanding product, service and commitment to customer satisfaction. I am a first time buyer with Cymax Stores USA but will be a repeat customer!!
I like the cabinet it was easy to put …
I like the cabinet it was easy to put together. But The doors are very hard to match up and get straight.
Ordered the items and received them
Ordered the items and received them. Never had a hitch so far, except one time an item was shipped from a warehouse further away and it took over a week to get here. Otherwise seems items I order I am happy with for the most part.
White console table
First time purchasing from this company. The delivery was quick with free shipping! Super easy to assemble. Took less than 15 minutes to put together and it looks beautiful!
Great Product selection
Great Product selection, and good honest company to work with. Highly recommended.
Fast delivery
Fast delivery. often buy furniture items from cymax. Chairs are extremely nice. no issues thus far.
This was my first order with Cymax
This was my first order with Cymax, and even though there was a little nick on my table top, they were quick to resolve my problem and were very friendly when talking to them.
We love our new chairs
We love our new chairs - they look wonderful - sturdy and well made.
Excellent
Shipping was fast and item was well packaged, love my new daybed, just as pictured!
After searching many websites for the …
After searching many websites for the Jofan Matrix chest, this was on the only site that would allow me to backorder it and give an approximate delivery date. To my surprise it arrive more than a week ahead of time which made me very happy.
We have ordered from Cymax several …
We have ordered from Cymax several times now and the items have always been delivered within the week. We will use Cymax again as we ate very satisfied with their selection of products, and quality.
Well pleased with this purchase
Well pleased with this purchase. Well made and fits in our corner really well giving us extra space
Easy place to shop
I love the bar I ordered and the people …BUT
I love the bar I ordered and the people I spoke to were very nice. The bar directions on how to put it together was terrible. I called to try and get a hold of the company but no one could help. Had to hire a professional and even he had a hard time. When buying something online and it has to be put together they should make sure that the directions are easy to follow or you can get hold of the company to ask questions.
It has lots of space it blends with …
It has lots of space it blends with furniture and sturdy.
I had an easy and good experience with …
I had an easy and good experience with Cymax. Id make future purchases with them.
Never again.
I would say this experience was less than so so. The desk is nice, and for the most part the order went smoothly. The sales rep I spoke with on the phone helped with my order and was very enthusiastic about it. He acted as if he were my best friend. But when one of the items showed up damaged, he pawned me off on the manufacturer. Suddenly, he was not so excited about helping me anymore. You could tell in his tone of voice that I was a nuisance. When the manufacturer told me that it was the Cymax rep's responsibility to place the replacement order, well, I knew I would probably never hear from him again; and I didn't. (I did get an email about the order but it was not from the rep and it was weeks after I spoke with the manufacturer) I called the manufacturer and pleaded my case to a rep who understood what was happening and she placed the order for me. We like the desk, but I would never buy from Cymax again. They want the sale but not the responsibility if something goes wrong.
As expected good delivery and packed …
As expected good delivery and packed well
The company is great
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