What professional, polite and proactive Dadsurance is. Easy to seup. No confusing Jargon and straight to the point. They always contacted me back. I didnt have to chase. I left it up to them... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The consultant was easy to get along with, listened to my needs & gave advice that I felt was relevant to me. The 5 star review is due to how the phone call progressed, as it was myself who initiall... See more
Company replied
I have felt no pressure from Leon Clark at all. He has been very helpful throughout sorting my life insurance out I’m old school so I don’t like being pestered but he’s only a phone call away. You are... See more
Company replied
I needed some more life insurance and was contacted by a wonderful woman called Keah. Everything was explained clearly to me and she took her time to make sure I understood. A good overall experience.... See more
Company replied
4.5
Excellent
183 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Leon
Leon, very kind & genuine! The service provided was above and beyond i actually couldn't ask for me. Not just a weight lifted off my shoulders but the customer service alone is why I highly recommend dadsurance!
24 April 2026
Unprompted review
Reply from Dadsurance
Thank you so much for this amazing feedback, Leon will be absolutely delighted to read this. We’re really glad he made such a positive impact and that you felt fully supported throughout.
James was really helpful and made the…
James was really helpful and made the whole experience of taking out a policy that suited my needs and he covered all aspects of the policy that I required definitely would recommend
29 April 2026
Reply from Dadsurance
David, thank you, we’re really pleased James was able to guide you through everything and help you find the right policy for your needs.
Great experience
Was nice speaking to keah. She was friendly and explained everything in details which makes it easier to know the right cover for me and my family. It was a wonderful experience.
29 April 2026
Reply from Dadsurance
Dan, thank you for your kind words, we’re glad Keah made the experience clear and friendly and helped you feel confident in your cover.
Outstanding customer care by Rhia
Outstanding customer care by Rhia. Excellent communication and patience to deliver correct information.
27 April 2026
Reply from Dadsurance
Paul, thank you, we’re really pleased Rhia provided such outstanding service and took the time to make everything clear for you.
Keah who spoke with me was very…
Keah who spoke with me was very nice.it didn’t take so long and got everything sorted out.
17 April 2026
Reply from Dadsurance
Thank you, we’re glad Keah made the process quick, easy and pleasant for you.
Reply from Dadsurance
Sheeja, thank you, we appreciate your feedback and we’re glad you found the conversation clear and consistent.
Rhia was very good and her customer…
Rhia was very good and her customer service was excellent
15 April 2026
Reply from Dadsurance
Robert, thank you, we’re really pleased Rhia delivered such excellent customer service for you.
Great customer services
Great customer services, ready to support you and answer your queries, intensive health check list, follow up calls and well presented pack, which arrived in just 3 days.
I recommend it 100%!
10 April 2026
Reply from Dadsurance
Uweis, thank you so much for such a detailed review, we’re really glad you felt supported throughout and that everything from the process to the follow up and documents met your expectations.
Want to give them ZERO
Want to give them ZERO.
Told them not interested and they continue to call AGAIN and AGAIN
AVOID AVOID AVOID
16 April 2026
Unprompted review
Reply from Dadsurance
Thank you for taking the time to leave your feedback. We are sorry to hear about your experience and understand your frustration.
We believe we are already in direct contact with you regarding the concerns you have raised, and these are being investigated thoroughly by our Compliance team.
We take all feedback seriously and are committed to ensuring that our customers' wishes regarding contact preferences are respected. If you have not yet been in touch with us directly, or if there is anything further you would like to raise, please contact our Compliance Manager at m.cullen@smartercover.co.uk.
Reply from Dadsurance
Thank you for your feedback, we’re glad you found the service friendly and we appreciate your comments regarding pricing, it’s something we’re always looking to keep as competitive as possible.
The customer service was top notch
The customer service was top notch, very explanatory and time taken in business oriented manner .
16 April 2026
Reply from Dadsurance
Samson, thank you, we’re really pleased you found the service clear, thorough and professional.
Reply from Dadsurance
Zoltan, thank you, we really appreciate your kind words.
The service i received from one of your…
The service i received from one of your customers service staffs Namely JAY SMALLBONE, are Excellent.
Thanks
Michael Ibekwe
15 April 2026
Reply from Dadsurance
Michael, thank you so much, we’re really pleased Jay provided such excellent service and made a great impression.
A very smooth and stressfree service.
9 April 2026
Reply from Dadsurance
Hi Victor, thanks so much for your review. We’re really pleased to hear you had such a smooth and stress-free experience with us. We really appreciate you taking the time to share this. If you ever need anything, we’re always here to help. Dadsurance customer services
Very helpful and explained everything
Very helpful and explained everything clearly and well ,
6 March 2026
Reply from Dadsurance
Hi Rajwant, thanks so much for your review. We’re really pleased to hear everything was explained clearly and that you found the service so helpful. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Reply from Dadsurance
Hi Rosaria, thanks so much for your review. We’re really pleased to hear you’re happy with your cover and that it’s supporting your family. We really appreciate your feedback. If you ever need anything, we’re always here to help. Dadsurance customer services
Reply from Dadsurance
Hi Paul, thank you for your lovely review. We’re really pleased to hear you had such a wonderful experience, that means a lot to us.
Reply from Dadsurance
Hi Derek, thank you for your review. We’re glad to hear you found the service friendly and efficient, we really appreciate your feedback.
James was helpful and explained…
James was helpful and explained everything about the policies
17 March 2026
Reply from Dadsurance
Hi David, thank you for your feedback. We’re really pleased to hear James was helpful and explained everything clearly for you.
Reply from Dadsurance
Hi Martin, thank you for your review. We’re really pleased to hear you found the service good, we appreciate you taking the time to share this.
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