DagsmejanReviews 

333
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have been a customer of Dagsmejan for several years. Their sleep wear is fairly priced, well made, and extremely comfortable. Their customer service is top grade. When I first purchased from Dagsmej... See more

Company replied

Rated 5 out of 5 stars

I purchased some Nattcool items from Dagsmejan and they are really very comfortable! I've been having a hard time sleeping because of the summer heat and I swear this sleepwear has indeed a co... See more

Company replied

Rated 5 out of 5 stars

First I would like to say these are the best pajamas I have ever bought and I am old. They are comfortable and as sexy as wool PJs can be. My bottoms developed a random hole in spite of proper wash... See more

Company replied

Rated 5 out of 5 stars

I bought my first Dagsmejan sleepwear when I discovered them a couple years ago and I’ve been a fan ever since! I love the materials, my favourite is the Stay Warm collection during winter and the Bal... See more

Company details

Written by the company

Sleep better with Dagsmejan—Sleepwear Reinvented; scientifically proven to help you enjoy a deeper and longer sleep. With high tech natural fibres and a design specifically for sleep this innovative collection offers extraordinary temperature and moist...


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4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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4.3

All reviews

(333)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

First company I have ever come across…

First company I have ever come across who offer a money back guarantee and mean it. If you don't love their products for whatever reason and you contact them, they don't try and talk you out of your decision or to dissuade you, they don't try and make it your fault, they don't try to blind you with science or wriggle out of their guarantee like so many companies do. They simply say, yes of course no problem, please find attached a label to return your product. For this reason I will continue to buy products from them and if you are thinking of trying their product but think their 14day satisfaction guarantee is bullsh*t like the usual companies are, I can wholeheartedly tell you to go ahead and try their product because they are absolutely as good as their word and if you dont like the product, they will happily refund you.

Their staff have a lovely helpful can do attitude, they respond to emails quickly and efficiently and cant do enough to help you, even if that means a refund.

One of the best customer services experiences I've ever had - 5 star!

5 July 2022
Unprompted review
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Reply from Dagsmejan

Dear Dawn, Thank you so much for your wonderful feedback about customer service!! We are happy that we're able to help you with your refund request. With our sleep comfort guarantee, you can of course sleep in your new pajamas for up to 14 days and if you don't like it, you can return it with a full refund. :) The 14 days start upon the receipt of goods. We hope that you can find something in our collections that would suit your needs and we're always happy to help you need any assistance. Thank you again and we wish you only the best! :) - Your Dagsmejan Team

Rated 5 out of 5 stars

Dagsmejan pyjamas

I bought a pair of pyjamas from Dagsmejan a few weeks ago but wanted to give them a good try before writing a review.

Due to cancer treatment over the last 18months, I have experienced drenching night sweats every night and often have to get up and get changed. I am completely devoid of sleep which has been increasingly affecting me.

I have spent a small fortune on various pyjamas from differing companies but none have helped. I came across this company via a google search but was hesitant due to the cost - it was an immense amount of money for me to spend just on myself. Having read the information on the website along with other reviews, I purchased the short sleeve tshirt and cuffed trousers from the balance range as they claimed to regulate your temperature. They are beautifully soft and the trousers stay put round your ankles overnight. I love the length of the tshirt too as it is slightly longer than expected but doesn't ride up at night. I was concerned they would be too hot as they are quite close fitting but they have drastically reduced the amount of sweating. While I am still yet to sleep through the night, it is at least much more comfortable. As a size guide for anyone who needs it: I am 5 ft 8in, fairly slim, weigh around 140 lbs and ordered a size M. This was perfect for me.

Ordering was easy and delivery fast. Currently saving for another pair so I don't have to wear anything else at night while they dry.

Thank you Dagsmejan, you have made my life a little bit easier :)

28 May 2022
Unprompted review
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Reply from Dagsmejan

Dear Rachel! Thank you for your wonderful words about our sleepwear! We are so happy that you love your Dagsmejan. Thank you also for your helpful feedback for other potential customers with your size advice. We wish you only the best. - Your Dagsmejan Team

Rated 5 out of 5 stars

My very first Dagsmejan Sleepwear is…

My very first Dagsmejan Sleepwear is giving me a new sleeping experience. I ordered a set of the recovery collection since I am doing lots of sport. 10 of 10!

29 April 2022
Unprompted review
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Reply from Dagsmejan

Hi Slawek! Thank you for this wonderful feedback! We are so happy that you love our Recovery collection! :) - Your Dagsmejan Team

Rated 5 out of 5 stars

I am enjoying my balance sleepwear

I am enjoying my balance sleepwear - not hot and not cold - perfectly for my good night sleep. I can recommend the piji and it is worth the money.

28 April 2022
Unprompted review
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Reply from Dagsmejan

Dear Sibylle, Thank you for the wonderful feedback! We are very happy to hear this! :) We wish many nights of restful sleep in your new PJs - Your Dagsmejan Team

Rated 5 out of 5 stars

Customer experience

Super service, asked for express delivery due to the need to hand-over a present to my girlfriend. Done without any additional costs - this is customer service at is best - Thank you Dagsmejan team, well done!

25 April 2022
Unprompted review
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Reply from Dagsmejan

Dear Sevi, Thank you very much for the positive feedback! We are delighted to hear that you loved our customer service! :) Our team really loves to help whenever possible. Thank you also for taking the time to write this review. Greetings from Switzerland! - Your Dagsmejan Team

Rated 5 out of 5 stars

The most comfortable sleepwear

The most comfortable sleepwear that I have ever tried! I have ordered a sleep dress from Balance collection and I could be happier - it’s so light and soft, there are no seams or tags that’s usually annoys me at night. Also, I used to get really hot throughout the night, and now my temperature stays balanced. Definitely recommend!

21 April 2022
Unprompted review
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Reply from Dagsmejan

Thank you very much for the positive feedback! We are happy to hear that you love our products. Thank you for sharing your experience with our Balance collection being so beneficial for keeping you at the right temperature at night. We wish you a lovely day! - Your Dagsmejan Team

Rated 5 out of 5 stars

Lovely PJ's

Lovely PJ's ! I already had a pair of the 'warm pyjamas' but decided to get another pair as they are so lovely to wear. I don't actually use them to sleep in ; I just love wearing them in the evening when I know I'm not going out again. Fantastically smooth , easy to wash at 30 degrees . DHL delivery went well too

21 April 2022
Unprompted review
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Reply from Dagsmejan

Hi David, Thank you for the wonderful feedback! We are very happy to hear this! :) - Your Dagsmejan Team

Rated 5 out of 5 stars

There products and service are always GREAT!

There products and service are always great! And trust us we have bought a lot! It's also now a gift we are used to do to our friends

11 April 2022
Unprompted review
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Reply from Dagsmejan

Thank you very much for the positive feedback! We are happy to hear that you love our products and appreciate our service! :) We wish you a lovely day! - Your Dagsmejan Team

Rated 5 out of 5 stars

I love their products!

I love their products!
Customer service also very helpful!

3 March 2022
Unprompted review
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Reply from Dagsmejan

Thank you for the nice feedback! We're so happy to hear that you love your Dagsmejan sleepwear and that our customer service team was able to assist you! :)

Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. They do not honor shipping times and will be argumentative with the customer rather than solve the problem. I wish they spent as much time on customer service as they did on social media photo shoots and product packaging.

22 February 2022
Unprompted review
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Reply from Dagsmejan

Hi Matt,

We are so sorry to hear that you had a negative experience. We ship with DHL Express to the US and the delivery time usually takes between 2-4 business days. Unfortunately, it could happen that there could be some logistics issues during the transit of the parcel, such as poor weather conditions, this usually does not happen and unfortunately, this is beyond our control and we’re very sorry if DHL was not able to ship your parcel on time.

Once the parcel is in transit, we unfortunately cannot cancel the order, but you could always send it back to us for a refund or replacement within 14 days upon receipt. In your case, DHL eventually delivered your parcel. Because it was already in transit when you requested for a cancellation, we unfortunately could not cancel and stop the delivery anymore.

If you want to return the order because it arrived late, you may of course send it back to us. We have also sent you a return label and we will be happy to process your refund.

If you have further complaints, please let us know. We value our customers and we would be happy to assist you on this. Again, we are always sorry to hear that any customer had a negative experience!

– Your Dagsmejan Team

Rated 3 out of 5 stars

Have ordered before and love the…

Have ordered before and love the product but the website is awful and there is no access to any customer service. I am ordering from Europe in Euro and the website continues to charge me in USD, very annoying indeed. Also, I had to pay import duties with my previous purchase and the website says this shouldn’t be the case. WOuld need assurances in this regard.

15 January 2022
Unprompted review
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Reply from Dagsmejan

Thank you for your feedback and we are very sorry to hear that you are having some problems with our website. We are happy to assist you on this, please send us an email at info@dagsmejan.com. We ship our parcels from central Europe so if the shipping address is within EU, there should not be any duty fees. For our customer service, at the moment, we both have an email and chat support from 9am-6pm CET. You may either send us an email directly at info@dagsmejan.com, chat with us or use the contact form in our website. We hope this helps! -Your Dagsmejan Team

Rated 1 out of 5 stars

Product was not a great fit to what was…

Product was not a great fit to what was advertised and very poor returns policy considering it took so long to arrive

11 January 2022
Unprompted review
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Reply from Dagsmejan

Dear Mr. Rado,

We are sorry to hear that you had a negative experience. We do offer a 14-day sleep comfort guarantee, within this period you can send back the sleepwear for any reason even if you have worn it.

You may find our returns policy in our website as well: https://dagsmejan.com/pages/easy-returns

If you are not satisfied with the items even after wearing them, we are happy to replace or refund this within the returns period, which is 14 days upon receipt of the items.
Unfortunately, if the return period has lapsed and the items were used, we could no longer and offer full refund on this.

We ship with DHL Express to the UK and the delivery time takes between 1-3 business days. Should there be any delays on deliveries especially during peak season like Christmas, we inform our customers, so they are aware of the expected delivery times.
We checked your order placed on Thursday, December 16th and it arrived to you on Monday, December 20th, which is 2 working days and within the delivery time.

If you have further complaints, please let us know so we can check directly in our system and help you on this.
We value our customers and we would be happy to assist you on this.

Again we are always sorry to hear that any customer had a negative experience!

– Your Dagsmejan Team

Rated 5 out of 5 stars

Amazing pyjamas

I can’t recommend this product highly enough. I ordered this for my partner and she is incredibly happy with it - fantastic quality material, incredibly comfortable to wear and very efficient service from Dagsmejan. I will be ordering from them again!

6 January 2022
Unprompted review
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Reply from Dagsmejan

Hi Paul, thank you for the wonderful feedback! We are very happy to hear this! :) - Your Dagsmejan Team

Rated 5 out of 5 stars

The service was excellent and wearing experience is convincing

The service was excellent. The material and the wearing experience is convincing. Even after several washes, the pyjamas are still flawless.

30 December 2021
Unprompted review
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Reply from Dagsmejan

Hi Claudia, thank you for the wonderful feedback! We are very happy to hear this! :) Our customers are very important for us and we only want to provide the best products and best service possible! We wish you a lovely day!- Your Dagsmejan Team

Rated 5 out of 5 stars

Great product

Great product, great service. My wife loved it. Will definitely be back.

18 December 2021
Unprompted review
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Reply from Dagsmejan

Hi Ade, thank you for the amazing feedback! We are very happy to hear that your wife loves her Dagsmejan sleepwear! :) - Your Dagsmejan Team

Rated 5 out of 5 stars

Great product

Great product, great comfort.

23 November 2021
Unprompted review
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Reply from Dagsmejan

Hi Nicola, thank you for the wonderful feedback! We are very happy to hear this! :) We wish you a lovely day!- Your Dagsmejan Team

Rated 5 out of 5 stars

Very nice nightwear

I have been using dagsmejan nightwear for several years, stay warm and stay cool depending on the circumstances. My impression is that the different variants fulfill their function and are fantastically comfortable to wear.

14 July 2021
Unprompted review
Rated 5 out of 5 stars

Staying cool

Bought the stay cool collection and it's really helps me to keep cool at night both at home and on holiday. It's very smooth and the definitively feels cool to the touch. Thanks!

26 June 2021
Unprompted review
Rated 5 out of 5 stars

Amazing sleepwear

Dagsmejan sleepwear is the only sleepwear I use. I love that they have diffrent sleepwear for diffrent needs, I think the quality is fantastic and I love the design. I recently bought the jumpsuit and I love it, it’s supersoft and stylish and I wear it as loungwear when I come home after work.
I really recommend Dagsmejan sleepwear.

29 May 2021
Unprompted review
Rated 5 out of 5 stars

My absolute favourite sleepwear

I bought my first Dagsmejan sleepwear when I discovered them a couple years ago and I’ve been a fan ever since! I love the materials, my favourite is the Stay Warm collection during winter and the Balance line when it’s warmer. I cannot fault anything on these pjs, they are soft and have a great design. I especially love the new colours. I don’t see myself switching to another brand any time soon.

20 May 2021
Unprompted review

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