DAMAC Properties 

Great service in Camelia 800 cluster eng mubashir,eng muneesh and eng rizwan

good resolved my issue although it took 3 months but atleast resolved

Eng mubashir was very helpful in solving my maintenance ticket DLP TEAM in Damac hills 2 Camelia

The company is good but the system implementation to attend the comments in DLP is not something can be appreciated. As the community is not fully developed and there are under construction around and due to which you face daily inconveniences. Snag comments some what will be attended to the acceptable limits but the Management issues never get resolved. The road access to my villa is so nareow that it is less than 2m to drive a car thru it whichich is due to ongoing construction fencing. Even after raising complaints and seevice request 3 times and waiting for more than 2 months and still this matter is not resolved. No efforts from the company to understand and attend these issues. Some of the head office customer seevice staffs are very (un)useful for anything.

Great service and follow up by damac team. Muhammed Mubashir made sure everything was fixed before the ticket was closed. Thank you

Ms. Nagham from handover team was really helpful and cooperative 5 Stars ⭐️
Santorini F128

Engineer Mubashir and Engineer Munish.

Damac is being dishonest about their EOI refund policy. They tell you pay it right away to reserve your unit, and anytime you wanna cancel during the pre launch; we'll refund you the money and they never do. The process is slow, no one is replying to you on anything. The status of Refund on their app is showing In progress for more than a week.

Trust me don't pay them any EOI unless you're completely confident you'll buy with them; otherwise you wont' get your refund anytime soon. AVOID AVOID AVOID, but i won't stop fighting for getting this money and i will post publicly on all their board members social media accounts about this experience.

I know that i'm going to get the stupid copy paste standard reply from them; we can't find your name on system.

Ref: 23267586

Mubarshir was great! Great customer service Villa 802

thanks for DLP Engineer Arshad for your clear communication and support

On my enquiry DLP Engineer Arshad was calm and help me solve the problem. I am very much satisfied with his supportive nature.

Thanks to DLP Engineer Arshad TK and his team for the quick response and support throughout the process, on call and in person.

Thanks for your immediate support Munees, Rizwan, Atik

Muneesh and manager Rizwan and atik
Villa no 454
They did a great job in solving the ac related problem. My ac is working fine now.

I'm honestly very surprised in a very good way. I've been into so many handovers and this one is between the best for sure. The them is very professional. Ms. Oxana was so kind so knowledgeable and explained the process very well, she gave me all the time I need to check everything. I'm extremely happy of this investment and how it turned out to be. I'm very pleased with Damac quality and how huge is the improvements that Damac has done so far. Bravo Damac

Great work of analysis done on the reported issues by Eng Mubasher

So much Thank you

I recently had a disappointing experience with damac Properties. In December 2025, I visited Dubai and expressed interest in purchasing a one- bedroom apartment at Damac Riverside. After returning to the USA , I got in touch with my agent and Damac agent, and we booked the unit. They assured me that my monthly installments would not exceed $ 3000, equivalent to 11000 AED. I paid over 24% of the down payment, but as of March, I still haven't seen my full payment reflected in my account on the Damac App. Moreover, the monthly installment amount stated in the agreement is significantly higher than what was initially promised. I'm having a back-and-forth conversation with the agent, and keep requesting receipts and other documentation. I've already submitted the necessary paperwork, but nothing seems to be happening. I'm extremely disappointed and seriously considering canceling the contract.

Thank you Mr Mubashir Eng! Went above and beyond required job. Helped me get to open access points! Thanks again 5 star! Villa 807 Camelia!

Engr Muneesh and Manager Rizwan Atik
Good Albzia 77