Worst customer service, to a point that the person dealing with my complaint told me to f off on what’s app . The fabric is terrible and I strongly advise to avoid them , they are time wasting people... See more
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See what reviewers are saying
While I was initially happy with their products, my last experience has been terrible. I wanted to return items, it took them over 2 weeks to authorise the returns, since April I am waiting for my ref... See more
I've been ordering from Damak for years. I love their products and am very happy with their services, even when I've gotten the wrong order which they have refunded and processed promptly and courte... See more
I've ordered a few Kurtas from them and have been very pleased. The sizes are generous so it's important to ensure you measure according to their sizes. I'm generally a L but their medium fitted me... See more
Company details
Information provided by various external sources
Latest Fashion in Casual Pakistani Asian Clothes, Kurtis, Shalwar Kameez, A-line dresses in Many sizes with NO Sky High Prices. Next Day Delivery in UK.
Contact info
Westgate 203, BD1 3AD, Bradford, United Kingdom
- www.damak.co.uk
2.7
Poor
99 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I am not from Asian background but I like the quality of clothing and the long shirts, especially in the summer time. I came across Damak on social media and ordered a black one. I ordered a small size which was a bit tight and they exchanged it on my request. I received a medium even though I didn’t write the coding as it slipped my mind. The shirt feels so comfortable and I will be wearing it with jeans. Very happy with their service and communication and will be ordering again.
23 September 2023
Unprompted review
I am glad I gave Damak another chance
This time this experience has been exceptional. Not only have they introduced free delivery over £60, which is very quick now, I also received emails regularly updating me. Now this is the best service. I have already recommended them to family and hope this service remains at this high level!
20 September 2023
Unprompted review
I am not an Asian lady but I saw their…
I am not an Asian lady but I saw their advert and liked the look of the clothes. I like to wear long loose fitting garments in summer so I placed a small order to ascertain the quality of the clothes and the sizing. I ordered a size up just in case. The clothes are true to size and well made for the price. My order arrived very quickly. I will definitely order from them again.
1 September 2023
Unprompted review
Dresses from Damak
I ordered a few dresses , and my parcel arrived quickly, postage was reasonable , the dresses material is good quality,design, colour and look is exactly in the photo's in their website , size are generous and exactly as it is shown in their website .
They are professionally stitched .
I will be ordering again as I am happy with their service and product .
28 July 2023
Unprompted review
Poor quality and owner refused to refund
16 June 2023
Unprompted review
Items ordered are not true to size
Items ordered are not true to size. Far too big. Have emailed multiple times to ask how I can return with no reply have tried calling but no response
Still waiting for a response to my emails
24.5.2023
Still awaiting a response from you to my multiple emails
Many thanks
Thank you for response my emails have gone to the info@danak email
22 May 2023
Unprompted review
Reply from Damak
Dear Bal- we have received no e-mail from yourselves, can you please check it is the right e-mail: info@damak.co.uk or returns@damak.co.uk
You can also message us on Facebook or Instagram for a quick response.
Update: The correct e-mail is info@damak.co.uk not danak, please reach out to us on social media if this does not work
The customer service is very bad,every…
The customer service is very bad,every time I got there reply very late and also the delivery every time is not as per mentioned.
I won’t recommend it to anyone also I am going to not order anything from now onwards from Damak. I feel so disheartened.
5 April 2023
Unprompted review
Reply from Damak
Hi,
We replied within half an hour of your query and your parcel was delivered within 2 working days. As you may know Royal Mail has had strikes over the past few months which has meant delays but this parcel was delivered on time.
One of the only plus size Asian shops…
One of the only plus size Asian shops and the clothes are beautiful and true to size Thankyou damak
15 December 2022
Unprompted review
Lovely Kurta
I am really impressed with both the product and service received. The size guide was really detailed and accurate. This was really helpful to me as I have never bought a Kurta before.
I was also impressed by the range of sizing, I ordered an XL (16) and they had lots of sizes beyond this, on some other sites I couldn't even fit into their largest size. This is really inclusive and great to see.
Delivery was very very quick. I only paid for standard delivery, ordered on Saturday and it arrived this morning (Monday). Very impressed.
And finally the most important part, the Kurta. It is a gorgeous piece at such a reasonable price. I've never felt so pretty! :)
4 July 2022
Unprompted review
Love the outfits
7 April 2022
Unprompted review
Excellent quality and service.
2 April 2022
Unprompted review
Dress to Impress
Wonderful after a long search I found a brilliant site that suites my needs good material and no worries about size as well. Fantastic designs to suit all needs perfect for all occasions.
Value for money thank you damak
31 March 2022
Unprompted review
The sizes of their are always accurate
The sizes of their are always accurate. Returns are easy too. I’m always happy with my purchases.
31 March 2022
Unprompted review
Great range of designs and sizes
Great range of designs and sizes! All my orders have been fantastic quality and a perfect fit. Delivery is fast and products are good value for money.
31 March 2022
Unprompted review
Damak is the only place I can get plus…
Damak is the only place I can get plus size desi wear clothes that look great and are comfortable.the sizing is great and I've never been disappointed.
31 March 2022
Unprompted review
I have been buying from Damak for the…
I have been buying from Damak for the last 3 years and am very happy and satisfied with the clothes. Beautiful designs and wonderful material. Simply love it.
Thank you Damak
Zahida Khan.
31 March 2022
Unprompted review
Damak......what can I say.....excellent…
Damak......what can I say.....excellent quality, beautiful designs, desirable prices and great offers ......delivery always on yield and sometimes earlier
I always look here to purchase for home and work wear as the Modesty designs are perfect for me
31 March 2022
Unprompted review
Excellent service
I have brought a few items on Damak and the service is very good. The quality of the items are of a good standard a s the sizing has been brilliant!👍👍👍
31 March 2022
Unprompted review
Im a regular customer they have a very…
Im a regular customer they have a very good quality and the sizes are perfect can never go wrong with them i would recommend them to my family and friends
31 March 2022
Unprompted review
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