Dansk Boligformidling Reviews 

52
•
TrustScore 4 out of 5

4.0

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Company details

  1. Money & Insurance

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Dansk Boligformidling ApS er Danmarks største og ældste ejendomsfirma med speciale i salg og udlejning af boliger.


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4.0

Great

TrustScore 4 out of 5

52 reviews

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4.0

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(52)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Lack of professionalism

Late for the check-out meeting by almost 40 minutes and not informing us on time was just the beginning. Comments about an immaculate state of the property, that was in a better condition than at check-in after 3 years, were unhelpful at best and vile at worst. The whole meeting took two hours to conclude during working hours - no respect for our time at all. Not sure whether they get a cut of a deposit that is retained but if so, it didn't matter - we got the full amount back. Conclusion: never trust a man with a Giorgio Armani jacket.

30 September 2024
Unprompted review
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Reply from Dansk Boligformidling

Dear Abu,

Thank you for your feedback. We're sorry to hear the experience didn't meet your expectations. We appreciate your input and wish you all the best.

Best Regards, Danish Homes

Rated 5 out of 5 stars

Excellent Experience as a First-Time Landlord with Danish Homes

As a first-time landlord, it was crucial for me to choose the right partner, and Danish Homes exceeded all expectations. Out of all the agencies I spoke with, they stood out as the most prepared, professional, and transparent. Their team was incredibly helpful, guiding me through the entire process with clear, swift communication. Every question I had was answered thoroughly, leaving no doubt in my mind. They also found a fantastic renter for my property. I highly recommend Danish Homes for their exceptional service!

15 October 2024
Unprompted review
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Reply from Dansk Boligformidling

Dear Janet
Thank you very much for your kind words and the 5 star review.
We appreciate that very much.
BR Danish Homes

Rated 2 out of 5 stars

I will not choose DB again

I will not choose DB again. They were quick to find tenants but as soon as there were problems, DB was very hard to get hold of. Communication was slow, ineffective and I regret we trusted them to take care of the tenant changes. It was not easy to live on the other side of the world, hear your house is a huge mess and have problems to get any answers/help. If you still choose to use DB, make sure you are personally present every time your tenant leaves.

20 February 2024
Unprompted review
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Reply from Dansk Boligformidling

Dear Sari

We are very sorry for your negative experience.

We would appreciate if you gave us a call at +45 7015 9007 so we can have a constructive dialogue.

Thank you.

Best Regards
Danish Homes

Rated 1 out of 5 stars

Stay away from this company!!!

Stay away from this company as a renter!!! They are 100% on the landlord side and promise everything in the name of the landlord to get the renters signature on the contract. They even sent a payment request before we had singed the rent contract. And moreover they quote the landlords permission in an email to the renter, that we can register a company on the premises and now the lander says he did never gave that permission. This might end up in court. So a really good advice don’t trust Dansk Boligformidling! Oh and they don’t answer your phone calls when there are problems.

12 February 2024
Unprompted review
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Reply from Dansk Boligformidling

Dear Antje-Christiane

Your partner Henrik also wrote more or less the same negative review as you and as we wrote to him, we will write to you as well.

We are very sorry that you had a bad experience, but we have a very different view of the course of events.

We hope you get on well.

BR Danish Homes

Rated 1 out of 5 stars

Kept deposit despite cancellation

Due to a family emergency, I had to cancel moving into an apartment where the landlord used Dansk Boligformidling as his agent. The cancellation happened before the move-in date and despite this, Dansk Boligformidling refused to pay back the full deposit. They demanded two months' rent even though I never moved in and never slept a night in the apartment. Really bad service so stay away from this agent.

1 September 2023
Unprompted review
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Reply from Dansk Boligformidling

Dear Lukas & Mikael

We are very surprised by your review.

You had signed the lease which is legally binding, and it was a lease without the possibility to terminate as it was a lease for 1 year only, but you got out of the lease after only paying 2 months’ rent instead.

We work for the landlord and the landlord pays us for finding a tenant, but we and the landlord agreed with you that you only had to pay two months’ rent instead of 1 years rent which you were obligated to according to the lease.

Both of you also confirmed in an email to the landlord and to us that you were happy with this solution, so we are really surprised that you now tell us half a year later that we have provide a bad service.

We did not keep your deposit, but the landlord got 2 months’ rent so the landlord had some time to find a new tenant which was a very generous offer.

You are very welcome to call our team or our CEO at +45 7015 9007 to discuss further.

Best regards
Danish Homes /
Dansk Boligformidling

Rated 5 out of 5 stars

Great costumer service

We have been renting an apartment for 2 years now through danish homes.
Every time we have had any issue with the apartment, they have been responding in the same day we have raised it and it was fixed within 1 week. They are super costumer oriented,effective and resolutive.
I totally recommend using them.

14 March 2019
Unprompted review
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Reply from Dansk Boligformidling

Dear Candela
Thank you so much for the nice words - we appreciate that you took the time to write.
Best Regards
Danish Homes

Rated 5 out of 5 stars

Happy landlord

Danish Homes has been helping me letting out my apartment in Copenhagen for the past two years. They are very efficient, kind and effective.
All problems are solved fast. They have the right attitude by following the rules with a 'human' touch!

2 August 2017
Unprompted review
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